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2020 | Buch

How Ants Build Pyramids

The Concept of Task/Technology Fit in Crowdsourcing

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Karl R. Rabes explores the performance impact of differing task designs in crowdsourcing, especially micro-task markets. Based on several exploratory literature reviews, the manuscript applies the task-technology fit theory and numerous quasi-experiments to show which tasks can be successfully outsourced to the crowd. It is revealed how a tasks design has an influence on solution quality taking into account respective task-, technology- and individual characteristics, and clearly delineates the differences in objective quality and subjective fit evaluations within and between task designs for micro-task markets.

Inhaltsverzeichnis

Frontmatter
Describing the Pyramid – Introduction
Abstract
Think about massive constructions, inhabited by myriads of individuals, all working collectively towards a common goal. These constructions, which often look like pyramids, are spread all over the world and each one is adapted to the local conditions. One might already guess which individuals are described by the collective work they accomplish.
Karl R. Rabes
Delineating the Pyramid – Stage Setting
Abstract
This second main chapter begins to illustrate the first part of the overall stage décor. It does so by defining the crowdsourcing method as common ground, by that substantiating the research pyramid of this thesis. With this proviso, main chapter II defines the crowdsourcing method via a literature review, by analyzing adjacent concepts and explaining the successive main characteristics of crowdsourcing.
Karl R. Rabes
The First Side of the Pyramid – Micro-Task Markets
Abstract
This third main chapter illustrates the first side of this thesis´ research pyramid, the micro-task markets. It does so by demarcating micro-task markets as one manifestation of the crowdsourcing concept, for that using an evaluative literature review. With this proviso, main chapter III then defines micro-task markets as independent research field by comparing different definitions, and explaining successive main characteristics.
Karl R. Rabes
The Second Side of the Pyramid – Task-Technology Fit
Abstract
This fourth main chapter illustrates the second side of this thesis´ research pyramid. It does so by delineating the task-technology fit theory via a literature review. With this proviso, the theoretical foundation is first delimited from adjacent concepts. Following, the literature review defines the task-technology theory itself, before focusing each attribute of the theoretical model.
Karl R. Rabes
The Third Side of the Pyramid – Task Complexity
Abstract
This fifth main chapter illustrates the third and therefore last side of this thesis´ research pyramid. It does so by outlining a definition and distinctive categorization of tasks via a literature review. With this proviso, the first part of this chapter introduces a set of rules to differentiate five different task types. Following, the second part of this chapter accordingly differentiates three different types of task formulations, an attribute necessary to separate different tasks from one another.
Karl R. Rabes
Combining the Sides – Research Design
Abstract
This sixth main chapter now presents the combination of all insights outlined in the previous main chapters into a coherent research design. It does so by relating the content up to here, thereby recapitulating the research question, the theoretical foundation, the research field, as well as the research object. With this proviso, main chapter VI proceeds by discussing the method applied to test the research design in a real-world setting.
Karl R. Rabes
Discovering the Pyramid Results
Abstract
This seventh main chapter presents the results obtained from testing the model proposed in the previous main chapter. It does so by first outlining the overall results and the methodology regarding the statistical analysis. Following it depicts the respective objective outputs alongside the corresponding subjective user evaluations, discerning between the four task types – simple tasks, problem tasks, decision tasks, and judgement tasks. The respective outputs of the quasi-experiments are first compared thereby within the corresponding task type, meaning that the outputs of the three formulation alternatives of one task type are compared against each other.
Karl R. Rabes
Declaring the Pyramid - Conclusion
Abstract
The benefits of micro-task markets are manifold, as the success of the phenomenon and its adjacent concepts prove nowadays. The overarching and primal benefit is yet the heterogeneously distributed knowledge of individuals within the crowd (Hargadon & Bechky, 2006; Heylighen, 1999; Lakhani, 2006b). Knowledge is not uniformly distributed due to information stickiness, which facilitates a “distributed problem solving setting” (Lakhani, 2006a, p. 2454) where the crowd can suggest solutions independently of the initiator and related problem solving heuristics. Independence or lack of knowledge towards established problem solving heuristics also explains the benefits of the crowd compared to databases.
Karl R. Rabes
Backmatter
Metadaten
Titel
How Ants Build Pyramids
verfasst von
Karl R. Rabes
Copyright-Jahr
2020
Electronic ISBN
978-3-658-27439-9
Print ISBN
978-3-658-27438-2
DOI
https://doi.org/10.1007/978-3-658-27439-9