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Erschienen in:

2017 | OriginalPaper | Buchkapitel

How to Generate Sustainable Services?

verfasst von : Adi Wolfson, Dorith Tavor

Erschienen in: Serviceology for Smart Service System

Verlag: Springer Japan

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Abstract

Sustainability is a service that should be produced and delivered in any process that generates tangible or intangible values and that should be incorporated into each phase of the value chain. Moreover, sustainability should also be an essential part of value co-creation, the process of which eventually recruits the customer as a provider of sustainability to current and future generations. In so doing, the value co-creation process and subsequent propagation of sustainability can mimic the cyclic and evolutionary aspects of nature.

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Titel: How to Generate Sustainable Services?
verfasst von: Adi Wolfson
Dorith Tavor
Verlag: Springer Japan
Buch: Serviceology for Smart Service System
Print ISBN: 978-4-431-56072-2

Electronic ISBN: 978-4-431-56074-6

Copyright-Jahr: 2017
DOI: https://doi.org/10.1007/978-4-431-56074-6_9

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