Human Computing for Business Modelling

The importance of linking information technology to business goals and objectives is addressed by the concept of BPR. However, many methodologies of BPR do not address the implementation issues of the information systems development and the combination of this with the implementation of BPR in detail. What we need is an effective method to analyse the dynamic behaviour of the organization and to evaluate the alternative choices of solutions to problems. In this paper, we introduce the concept of participative process modelling where we view system development and BPR as cooperative activities which involve different groups of people with different competencies, viewpoints and requirements. We will also describe a framework, based on the principles of Empirical Modelling, aims to give a comprehensive view of the real-world situations so as to allow all participants to experience what it is, or would be like, to work within such situations and therefore draw on their tacit and non-explicit knowledge and experience. We propose the application of EM to provide a practical way of implementing participative BPR.