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Innovation in the field of Community Policing (CP) may improve the performance of the interventions, crime prevention plans, the effectiveness of communication, the social engagement or even the public image of police forces, among many other aspects. Nevertheless, it may also bring undesired and/or unexpected consequences and risks in the context of security management, which affect both police officers and citizens. Information and Communication Technologies (ICTs) can contribute to achieve an inclusive and ‘democratic’ style of community policing that facilitates police officers to better respond to communities’ needs and expectations in a fair manner. On the other hand, the intensiveness of the data processing, their networked nature and the uncontrolled flows of information expose not only the most directly involved participants but also any identifiable person affected. Facing such challenges requires a thorough analysis and assessment of the planned innovations, with a multi-step approach that intervenes before, during and after the implementation. The prior evaluation of the project helps to avoid the most remarkable incompatibilities; the oversight of the work in progress addresses the effects of elements and details that only appear once the project is being developed; finally, a periodic replicable assessment of the new systems provides a picture of the actual results on the long term.
LEEDIR website: http://www.leedir.com
TAPSHIELD website: http://TapShield.com/works
Twitter (#mynypd): https://twitter.com/hashtag/mynypd
Stopfake.org: 13 online tools that help to verify the authenticity of a photo. http://www.stopfake.org/en/13-online-tools-that-help-to-verify-the-authenticity-of-a-photo/
Bharosa, N., Appelman, J., van Zanten, B., & Zuurmond, A. (2009). Identifying and confirming information and system quality requirements for multi-agency disaster management. In J. Landgren & S. J. Gothenburg (Eds.), Proceedings of the 6th International ISCRAM Conference, Sweden, May 2009.
Biddle, S. (2014). Smiling young white people make app for avoiding black neighborhoods. Valley WAG, July 8. http://valleywag.gawker.com/smiling-young-white-people-make-app-for-avoiding-black-1617775138. Accessed 25 Mar 2016.
Byrne, C. (2014). How an iPad app is transforming the way police work crime scenes. Fast Company – Co.Labs , January 22. http://www.fastcolabs.com/3025289/how-an-ipad-app-is-transforming-the-way-police-work-crime-scenes. Accessed 25 Mar 2016.
Cueto, E. (2014). Sketch factor app is racist — Not on purpose, but that Doesn't make it better. Bustle, August 8. http://www.bustle.com/articles/35065-sketch-factor-app-is-racist-not-on-purpose-but-that-doesnt-make-it-better. Accessed 25 Mar 2016.
Goode, E. (2011). Police lesson: Social network tools have two edges. The NY Times, April 6. http://www.nytimes.com/2011/04/07/us/07police.html?_r=0; http://www.theguardian.com/world/2014/apr/23/mynypd-twitter-call-out-new-york-police-backfires. Accessed 25 Mar 2016.
King, J. (2012). Why Microsoft's So-Called 'Avoid Ghetto' App Is Really American. Color Lines, January 31. http://www.colorlines.com/articles/why-microsofts-so-called-avoid-ghetto-app-really-american. Accessed 25 Mar 2016.
Tran, M. (2014). #myNYPD Twitter callout backfires for New York police department. The Guardian, April 23. Accessed 25 Mar 2016.
Van Dijk, J. A. (2006). Digital divide research, achievements and shortcomings. Poetics, 34(4), 221–235. CrossRef
Ziembo-Vogl, J., & Meško, G. (2000). Conceptualizing the ethical aspects of community policing inception and practice. In M. Pagon (Ed.), Policing in central and Eastern Europe: Ethics, integrity and human rights (pp. 523–536). Ljubljana: College of Police and Security Studies.
- ICTs and Community Policing: An Ethical Framework
G. Galdon Clavell
M. M. Zamorano
J. M. Zavala Pérez
- Chapter 8