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Erschienen in:
1988 | OriginalPaper | Buchkapitel
Implementing Cultural Change in the National Health Service of the UK: Implications for Staff & Resourcing Policy
verfasst von : Peter Spurgeon
Erschienen in: Creating the Competitive Edge through Human Resource Applications
Verlag: Springer US
Enthalten in: Professional Book Archive
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A background of economic stringency and constraint upon public spending led to the government initiating the Griffiths inquiry into the operation of the National Health Service (NHS) (Griffiths Report, 1983). This report highlighted several major concerns about the management of the NHS. In particular, aspects such as the appropriateness of financial control Systems, sensitivity to the consumer viewpoint and a lack of individual accountability were identified.