nach oben

Erschienen in:

2016 | OriginalPaper | Buchkapitel

Integrating Textual and Model-Based Process Descriptions for Comprehensive Process Search

verfasst von : Henrik Leopold, Han van der Aa, Fabian Pittke, Manuel Raffel, Jan Mendling, Hajo A. Reijers

Erschienen in: Enterprise, Business-Process and Information Systems Modeling

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

Documenting business processes using process models is common practice in many organizations. However, not all process information is best captured in process models. Hence, many organizations complement these models with textual descriptions that specify additional details. The problem with this supplementary use of textual descriptions is that existing techniques for automatically searching process repositories are limited to process models. They are not capable of taking the information from textual descriptions into account and, therefore, provide incomplete search results. In this paper, we address this problem and propose a technique that is capable of searching textual as well as model-based process descriptions. It automatically extracts process information from both descriptions types and stores it in a unified data format. An evaluation with a large Austrian bank demonstrates that the additional consideration of textual descriptions allows us to identify more relevant processes from a repository.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Vorheriges Kapitel Modelling the Process of Process Execution: A Process Model-Driven Approach to Customising User Interfaces for Business Process Support Systems

Nächstes Kapitel Application of Business Process Diagrams’ Complexity Management Technique Based on Highlights

http://www.w3.org/RDF.

https://jena.apache.org/.

Note that because a single textual description can be referred to by several process models, the identification of one relevant textual document may yield multiple relevant process models. This explains why the increase in the number of retrieved processes might be even higher than the total number of textual process descriptions.

van der Aa, H., Leopold, H., Mannhardt, F., Reijers, H.A.: On the fragmentation of process information: challenges, solutions, and outlook. In: Gaaloul, K., Schmidt, R., Nurcan, S., Guerreiro, S., Ma, Q. (eds.) BPMDS 2015 and EMMSAD 2015. LNBIP, vol. 214, pp. 3–18. Springer, Heidelberg (2015)CrossRef

Awad, A., Decker, G., Weske, M.: Efficient compliance checking using BPMN-Q and temporal logic. In: Dumas, M., Reichert, M., Shan, M.-C. (eds.) BPM 2008. LNCS, vol. 5240, pp. 326–341. Springer, Heidelberg (2008)CrossRef

Awad, A., Polyvyanyy, A., Weske, M.: Semantic querying of business process models. In: 12th International IEEE Enterprise Distributed Object Computing Conference, EDOC 2008, pp. 85–94. IEEE (2008)

Baier, T., Mendling, J.: Bridging abstraction layers in process mining by automated matching of events and activities. In: Daniel, F., Wang, J., Weber, B. (eds.) BPM 2013. LNCS, vol. 8094, pp. 17–32. Springer, Heidelberg (2013)CrossRef

Becker, J., Bergener, P., Räckers, M., Weiß, B., Winkelmann, A.: Pattern-based semi-automatic analysis of weaknesses in semantic business process models in the banking sector (2010)

Candan, K.S., Liu, H., Suvarna, R.: Resource description framework: metadata and its applications. SIGKDD Explor. Newsl. 3(1), 6–19 (2001)CrossRef

Davies, I., Green, P., Rosemann, M., Indulska, M., Gallo, S.: How do practitioners use conceptual modeling in practice? Data Knowl. Eng. 58(3), 358–380 (2006)CrossRef

De Marneffe, M.C., Manning, C.D.: The stanford typed dependencies representation. In: Coling 2008: Proceedings of the Workshop on Cross-Framework and Cross-Domain Parser Evaluation, pp. 1–8. Association for Computational Linguistics (2008)

Dijkman, R., Dumas, M., García-Bañuelos, L.: Graph matching algorithms for business process model similarity search. In: Dayal, U., Eder, J., Koehler, J., Reijers, H.A. (eds.) BPM 2009. LNCS, vol. 5701, pp. 48–63. Springer, Heidelberg (2009)CrossRef

10.

Eid-Sabbagh, R.-H., Kunze, M., Meyer, A., Weske, M.: A platform for research on process model collections. In: Mendling, J., Weidlich, M. (eds.) BPMN 2012. LNBIP, vol. 125, pp. 8–22. Springer, Heidelberg (2012)CrossRef

11.

Friedrich, F., Mendling, J., Puhlmann, F.: Process model generation from natural language text. In: Mouratidis, H., Rolland, C. (eds.) CAiSE 2011. LNCS, vol. 6741, pp. 482–496. Springer, Heidelberg (2011)CrossRef

12.

Hamp, B., Feldweg, H.: Germanet - a lexical-semantic net for german. In: Proceedings of ACL workshop Automatic Information Extraction and Building of Lexical Semantic Resources for NLP Applications, pp. 9–15 (1997)

13.

Indulska, M., Green, P., Recker, J., Rosemann, M.: Business process modeling: perceived benefits. In: Castano, S., Dayal, U., Casati, F., Oliveira, J.P.M., Laender, A.H.F. (eds.) ER 2009. LNCS, vol. 5829, pp. 458–471. Springer, Heidelberg (2009)CrossRef

14.

Jin, T., Wang, J., Wu, N., La Rosa, M., ter Hofstede, A.H.M.: Efficient and accurate retrieval of business process models through indexing. In: Meersman, R., Dillon, T.S., Herrero, P. (eds.) OTM 2010, Part I. LNCS, vol. 6426, pp. 402–409. Springer, Heidelberg (2010)CrossRef

15.

Klein, D., Manning, C.D.: Accurate unlexicalized parsing. In: 41st Meeting of the Association for Computational Linguistics, pp. 423–430 (2003)

16.

Kunze, M., Weidlich, M., Weske, M.: Behavioral similarity – a proper metric. In: Rinderle-Ma, S., Toumani, F., Wolf, K. (eds.) BPM 2011. LNCS, vol. 6896, pp. 166–181. Springer, Heidelberg (2011)CrossRef

17.

Leopold, H., Mendling, J., Polyvyanyy, A.: Supporting process model validation through natural language generation. IEEE Trans. Softw. Eng. 40(8), 818–840 (2014)CrossRef

18.

Leopold, H.: Natural Language in Business Process Models: Theoretical Foundations, Techniques, and Applications. LNBIP, vol. 168. Springer, Switzerland (2013)

19.

Leopold, H., Eid-Sabbagh, R.H., Mendling, J., Azevedo, L.G., Baião, F.A.: Detection of naming convention violations in process models for different languages. Decis. Support Syst. 56, 310–325 (2013)CrossRef

20.

Leopold, H., Mendling, J.: Automatic derivation of service candidates from business process model repositories. In: Abramowicz, W., Kriksciuniene, D., Sakalauskas, V. (eds.) BIS 2012. LNBIP, vol. 117, pp. 84–95. Springer, Heidelberg (2012)CrossRef

21.

Leopold, H., Niepert, M., Weidlich, M., Mendling, J., Dijkman, R., Stuckenschmidt, H.: Probabilistic optimization of semantic process model matching. In: Barros, A., Gal, A., Kindler, E. (eds.) BPM 2012. LNCS, vol. 7481, pp. 319–334. Springer, Heidelberg (2012)CrossRef

22.

Leopold, H., Smirnov, S., Mendling, J.: On the refactoring of activity labels in business process models. Inf. Syst. 37(5), 443–459 (2012)CrossRef

23.

Limam Mansar, S., Reijers, H.A.: Best practices in business process redesign: use and impact. Bus. Process Manag. J. 13(2), 193–213 (2007)CrossRef

24.

Malinova, M., Leopold, H., Mendling, J.: An empirical investigation on the design of process architectures. In: Wirtschaftsinformatik (2013)

25.

Mendling, J., Reijers, H.A., Recker, J.: Activity labeling in process modeling: empirical insights and recommendations. Inf. Syst. 35(4), 467–482 (2010)CrossRef

26.

Miller, G., Fellbaum, C.: WordNet: An Electronic Lexical Database. MIT Press, Cambridge (1998)

27.

Qiao, M., Akkiraju, R., Rembert, A.J.: Towards efficient business process clustering and retrieval: combining language modeling and structure matching. In: Rinderle-Ma, S., Toumani, F., Wolf, K. (eds.) BPM 2011. LNCS, vol. 6896, pp. 199–214. Springer, Heidelberg (2011)CrossRef

28.

Yan, Z., Dijkman, R., Grefen, P.: Fast business process similarity search. Distrib. Parallel Databases 30(2), 105–144 (2012)CrossRef

Titel: Integrating Textual and Model-Based Process Descriptions for Comprehensive Process Search
verfasst von: Henrik Leopold
Han van der Aa
Fabian Pittke
Manuel Raffel
Jan Mendling
Hajo A. Reijers
Verlag: Springer International Publishing
Buch: Enterprise, Business-Process and Information Systems Modeling
Print ISBN: 978-3-319-39428-2

Electronic ISBN: 978-3-319-39429-9

Copyright-Jahr: 2016
DOI: https://doi.org/10.1007/978-3-319-39429-9_4

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Technik"

Springer Professional "Wirtschaft"