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Erschienen in:
Introduction: Meeting the Challenge of Change Kapitel lesen Erstes Kapitel lesen

2015 | OriginalPaper | Buchkapitel

10. Interaction Design at Itsme

verfasst von : Giorgio De Michelis

Erschienen in: Designing Socially Embedded Technologies in the Real-World

Verlag: Springer London

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Abstract

After a 1 year long preparation, at April 1st 2008, we had the kickoff meeting of itsme, a project with the ambition of designing and building an innovative front end of Linux for workstations (De Michelis et al. 2009). The idea behind our project was to go beyond the desktop metaphor shaping all existing operating systems for workstations (Windows, MAC OS, Linux versions like Ubuntu, etc.) to create a new system able to support the context awareness of its users.

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Vorheriges Kapitel Analysing and Supporting Cooperative Practices: An Interdisciplinary Approach
Nächstes Kapitel Building Socially Embedded Technologies: Implications About Design
Fußnoten
1
In the next pages, we will come back to knowledge workers.
 
2
Knowledge workers (Blackler et al. 1993) have emerged as the most important category of workers within offices in the last 30 years. In the preface to Knowledge workers in the Information Society, Mosco and McKercher (2007) recall three main definitions of knowledge work. The first one, and most narrow, considers knowledge work any practice involving “the direct manipulation of symbols to create an original knowledge product or to add obvious value to an existing one.” The second that extends sensibly the previous one considers knowledge work any practice involving the management and distribution of information. The third that is the broadest one considers knowledge work any practice involved in “the chain of producing and distributing knowledge products.” People doing knowledge work under the broadest of these definitions correspond to our profile of PC users.
 
3
Situatedness has been one major theme of research in CSCW from its very beginning. Without any aim of completeness, we can remember: Suchman 2007; Agostini et al. 1996; Schmidt 2002; De Michelis, Chap. 5, this book.
 
4
After the coordinator, presented by Fernando Flores and Terry Winograd in 1986 (Winograd and Flores 1986), there has been a rich debate in the CSCW community following two different directions: on the one side, Lucy Suchman (1993) discussed it for its unnatural forcing human conversations within formalized patterns, allowing hierarchical control on it; on the other side, several authors paid a growing attention to conversations as threads of communication events underlining their switching among different media (Reder and Schwab 1988, 1990) and showing their relevance, beyond their reduction to illocutionary acts (Bullen and Bennett 1990; Winograd 1994; De Michelis and Grasso 1994). After a period where attention on them declined, threads have gained again attention with the Google Wave and Google+.
 
5
We will give more details on the features of itsme in the next section.
 
Literatur
Agostini, A., De Michelis, G., Grasso, M. A., Prinz, W., & Syri, A. (1996). Contexts, work processes, and workspaces. Computer Supported Cooperative Work, 5(3), 223–250.CrossRef
Blackler, F., Reed, M., & Whitaker, A. (1993). Editorial introduction: Knowledge workers and contemporary organizations. Journal of Management Studies, 30(6), 851–862.CrossRef
Bullen, C. V., & Bennett, J. L. (1990). Learning from user experience with groupware. In CSCW’90: Proceedings of the 1990 ACM conference on computer-supported cooperative work (pp. 291–302). New York: ACM Press.CrossRef
Cabitza, F., Simone, C., & De Michelis, G. (2014). User driven prioritization of features for a prospective inter-personal health record: Perceptions from the Italian context. Computers in Biology and Medicine, 59, 202–210.CrossRef
De Michelis, G. (2003). The design of interactive applications: A different way. In P. Spirakis, A. Kameas, & S. Nikoletseas (Eds.), Proceedings of the international workshop on ambient intelligence computing (pp. 101–114). Athens: CTI Press.
De Michelis, G., & Grasso, M. A. (1994). Situating conversations within the language/action perspective: The Milan conversation model. In CSCW’94: Proceedings of the 1994 ACM conference on computer supported cooperative work (pp. 89–100). New York: ACM Press.CrossRef
De Michelis, G., Loregian, M., & Moderini, C. (2009). itsme: Interaction design innovating workstations. Knowledge, Technology & Policy, 22(1), 71–78.CrossRef
Eppler, M. J., & Mengis, J. (2006). The concept of information overload: A review of literature from organization science, accounting, marketing, MIS, and related disciplines. The Information Society, 20(5), 325–344.CrossRef
Freeman, E., & Gelernter, D. (2007). Beyond lifestreams: The inevitable demise of the desktop metaphor. In V. Kaptelinin & M. Czerwinski (Eds.), Beyond the Desktop Metaphor(pp. 19–48).
Isaacson, W. (2011). Steve Jobs: The exclusive biography. New York: Simon and Schuster.
Kaptelinin, V., & Czerwinski, M. (Eds.). (2007). Beyond the desktop metaphor. Cambridge, MA: The MIT Press.
Kawell, L., Jr., Beckhardt, S., Halvorsen, T., Ozzie, R., & Greif, I. (1988). Replicated document management in a group communication system. In CSCW ’88: Proceedings of the 1988 ACM conference on computer-supported cooperative work (pp. 395–404). New York: ACM Press.CrossRef
Kay, A. (1977). Microelectronics and the personal computer. Scientific American, 237(3), 230–244.CrossRefMATH
Mosco, V., & McKercher, C. (2007). Introduction: Theorizing knowledge labor and the information society. In Knowledge workers in the information society (pp. vii–xxiv). Lanham: Lexington Books.
Reder, S., & Schwab, R. G. (1988). The communicative economy of the workgroup: Multi-channel genres of communication. In CSCW’88: Proceedings of the 1988 ACM conference on computer-supported cooperative work (pp. 354–368). New York: ACM Press.CrossRef
Reder, S., & Schwab, R. G. (1990). The temporal structure of cooperative activity. In CSCW’90: Proceedings of the 1990 ACM conference on computer-supported cooperative work (pp. 303–316). New York: ACM Press.CrossRef
Sanjay Kairam, S., Brzozowski, M., Huffaker, D., & Chi, E. (2012). Talking in circles: Selective sharing in Google+. In CHI’12, Proceedings of the 2012 SIGCHI conference on human factors in computing systems (pp. 1065–1074). New York: ACM Press.
Schmidt, K. (2002). The problem with ‘awareness’: Introductory remarks on ‘Awareness in CSCW’. Computer Supported Cooperative Work, 11(3–4), 285–298.CrossRef
Suchman, L. A. (1993). Do categories have politics? Computer Supported Cooperative Work, 2(3), 177–190.CrossRef
Suchman, L. A. (2007). Human – Machine reconfigurations – Plans and situated actions (2nd ed.). New York: Cambridge University Press.
Winograd, T. (1994). Categories, disciplines, and social coordination. Computer Supported Cooperative Work, 2(3), 191–197.CrossRef
Winograd, T., & Flores, F. (1986). Understanding computers and cognition: A new foundation for design. Wilmington, DC: Intellect Books.
Metadaten
Titel
Interaction Design at Itsme
verfasst von
Giorgio De Michelis
Copyright-Jahr
2015
Verlag
Springer London
Buch
Designing Socially Embedded Technologies in the Real-World

Print ISBN: 978-1-4471-6719-8

Electronic ISBN: 978-1-4471-6720-4

Copyright-Jahr: 2015

DOI
https://doi.org/10.1007/978-1-4471-6720-4_10