Weitere Kapitel dieses Buchs durch Wischen aufrufen
When there is no customer who is directly paying for a service, there are stakeholders who need to be managed. Often, these include the regulatory authorities. This chapter investigates the interactions between a gas and electricity utility and the regulatory authorities overseeing it and its rollout of so-called smart meters for gas and electricity. The government was requiring the utility to make haste with installing such smart meters in all homes. The utility made a great deal of haste, but was wise enough to also commission a stress test of the service supply chain. Lessons learned from this system dynamics-based stress test led to a renegotiation of the earlier targets, but also to the identification of non-obvious, high-leverage policies to speed up the rollout process.
Bitte loggen Sie sich ein, um Zugang zu diesem Inhalt zu erhalten
Sie möchten Zugang zu diesem Inhalt erhalten? Dann informieren Sie sich jetzt über unsere Produkte:
Vennix, J. A. M. (1996). Group model building: Facilitating team learning using system dynamics. Chichester: Wiley.
- Interactions with Government: Regulating the Regulators
- Chapter 8
Neuer Inhalt/© Stellmach, Neuer Inhalt/© Maturus, Pluta Logo/© Pluta