Ausgabe 1/2019
Inhalt (9 Artikel)
Open Access
Theoretical article
Managing the innovation legitimacy of the sharing economy
Jiyoung Hwang
Open Access
Empirical article
A value perspective of service interaction quality: the case of immigrants returning to native countries as medical tourists
Pham Ngoc Thuy, Le Nguyen Hau, Nguyen Kim Ngoc Duyen
Open Access
Empirical article
Research on using Six Sigma management to improve bank customer satisfaction
Zhiyi Zhuo
Open Access
Theoretical article
The quality management ecosystem for predictive maintenance in the Industry 4.0 era
Sang M. Lee, DonHee Lee, Youn Sung Kim
Open Access
Empirical article
A life cycle model of major innovations in operations management
Attila Chikán, Linda G. Sprague
Open Access
Empirical article
More is not always better—non-linear effects in crowdfunding
Thomas Niemand, Sascha Kraus, Martin Angerer, Ferdinand Thies, Alicia Mas-Tur
Open Access
Case study
Planting and harvesting innovation - an analysis of Samsung Electronics
Seung Hoon Jang, Sang M. Lee, Taewan Kim, Donghyun Choi
Open Access
Case study
An analysis of passengers’ ride needs of urban rail transit services: application of quality function deployment
Catherine Y. P. Chan, Kwai-Sang Chin, Candace Chan, Kwok L. Tsui
Open Access
Empirical article
The interaction between standards development and economic growth of China
Hao Zhang, Jiadong Jiang, Liwei Zheng, Xiangzhen Li