Skip to main content
Erschienen in:
Buchtitelbild

2020 | OriginalPaper | Buchkapitel

1. Introduction to Intercultural Project Customer Engagement

verfasst von : Patrick Lückmann

Erschienen in: Engagement of Intercultural Project Customers

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Since project success depends ultimately on the project customer and the project customer is ever more likely to come from other cultures, it is indispensable to engage these project customers across cultural boundaries. The first chapter establishes this problem and describes the approach of this study.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Ang, S., & Van Dyne, L. (2008). Conceptualization of cultural intelligence – Definition, distinctiveness, and Nomological network. In S. Ang & L. Van Dyne (Eds.), Handbook of cultural intelligence: Theory, measurement, and applications (1st ed., pp. 3–15). London: M.E. Sharpe. Ang, S., & Van Dyne, L. (2008). Conceptualization of cultural intelligence – Definition, distinctiveness, and Nomological network. In S. Ang & L. Van Dyne (Eds.), Handbook of cultural intelligence: Theory, measurement, and applications (1st ed., pp. 3–15). London: M.E. Sharpe.
Zurück zum Zitat Beck, K., Beedle, M., van Bennekum, A., Cockburn, A., Cunningham, W., Fowler, M., … Thomas, D. (2001). Manifesto for agile software development. Retrieved November 26, 2016, from http://agilemanifesto.org/ Beck, K., Beedle, M., van Bennekum, A., Cockburn, A., Cunningham, W., Fowler, M., … Thomas, D. (2001). Manifesto for agile software development. Retrieved November 26, 2016, from http://​agilemanifesto.​org/​
Zurück zum Zitat Binder, J. (2007). Global project management – Communication, collaboration and management across borders (1st ed.). Farnham: Gower Publishing Limited. Binder, J. (2007). Global project management – Communication, collaboration and management across borders (1st ed.). Farnham: Gower Publishing Limited.
Zurück zum Zitat Birks, M., & Mills, J. (2015). Grounded theory – A practical guide (2nd ed.). London: Sage. Birks, M., & Mills, J. (2015). Grounded theory – A practical guide (2nd ed.). London: Sage.
Zurück zum Zitat Bryman, A., & Bell, E. (2011). Business research methods (3rd ed.). Oxford: Oxford University Press. Bryman, A., & Bell, E. (2011). Business research methods (3rd ed.). Oxford: Oxford University Press.
Zurück zum Zitat Grisham, T. W. (2010). International Project Management – Leadership in complex environments (1st ed.). Hoboken, NJ: Wiley. Grisham, T. W. (2010). International Project Management – Leadership in complex environments (1st ed.). Hoboken, NJ: Wiley.
Zurück zum Zitat Kerzner, H. (2013). Project management: A systems approach to planning, scheduling, and controlling (11th ed.). Hoboken, NJ: Wiley. Kerzner, H. (2013). Project management: A systems approach to planning, scheduling, and controlling (11th ed.). Hoboken, NJ: Wiley.
Zurück zum Zitat Köster, K. (2010). International project management (1st ed.). London: Sage.CrossRef Köster, K. (2010). International project management (1st ed.). London: Sage.CrossRef
Zurück zum Zitat Mayring, P. (2015). Qualitative Inhaltsanalyse – Grundlagen und Techniken (12th ed.). Weinheim: Beltz Verlag. Mayring, P. (2015). Qualitative Inhaltsanalyse – Grundlagen und Techniken (12th ed.). Weinheim: Beltz Verlag.
Zurück zum Zitat Plum, E. (2008). CI – Cultural intelligence the art of leading cultural complexity (1st ed.). London: Middlesex University Press. Plum, E. (2008). CI – Cultural intelligence the art of leading cultural complexity (1st ed.). London: Middlesex University Press.
Zurück zum Zitat PMI. (2013). A guide to the project management body of knowledge (PMBOK guide) (5th ed.). Newton Square, PA: Project Management Institute Inc. PMI. (2013). A guide to the project management body of knowledge (PMBOK guide) (5th ed.). Newton Square, PA: Project Management Institute Inc.
Zurück zum Zitat Rubin, K. S. (2013). Essential scrum, a practical guide to the Most popular agile process (1st ed.). Upper Saddle River, NJ: Addison-Weseley. Rubin, K. S. (2013). Essential scrum, a practical guide to the Most popular agile process (1st ed.). Upper Saddle River, NJ: Addison-Weseley.
Zurück zum Zitat Saldaña, J. (2016). The coding manual for qualitative researchers (3rd ed.). London: Sage. Saldaña, J. (2016). The coding manual for qualitative researchers (3rd ed.). London: Sage.
Zurück zum Zitat Spitzberg, B. H., & Changnon, G. (2009). Conceptualizing intercultural competence. In D. K. Deardorff (Ed.), The SAGE handbook of intercultural competence (1st ed., pp. 2–52). Thousand Oaks, CA: Sage. Spitzberg, B. H., & Changnon, G. (2009). Conceptualizing intercultural competence. In D. K. Deardorff (Ed.), The SAGE handbook of intercultural competence (1st ed., pp. 2–52). Thousand Oaks, CA: Sage.
Zurück zum Zitat Turner, R. (2014a). International projects. In R. Turner (Ed.), Gower handbook of project management (5th ed., pp. 304–313). Farnham: Gower Publishing Limited. Turner, R. (2014a). International projects. In R. Turner (Ed.), Gower handbook of project management (5th ed., pp. 304–313). Farnham: Gower Publishing Limited.
Zurück zum Zitat Turner, R. (2014b). Projects and their management. In R. Turner (Ed.), Gower handbook of project management (5th ed., pp. 19–34). Farnham: Gower Publishing Limited. Turner, R. (2014b). Projects and their management. In R. Turner (Ed.), Gower handbook of project management (5th ed., pp. 19–34). Farnham: Gower Publishing Limited.
Zurück zum Zitat White, K. R. J. (2014). Agile project management. In P. C. Dinsmore & J. Cabanis-Brewin (Eds.), The AMA handbook of project management (4th ed., pp. 441–449). New York: AMACOM American Management Association. White, K. R. J. (2014). Agile project management. In P. C. Dinsmore & J. Cabanis-Brewin (Eds.), The AMA handbook of project management (4th ed., pp. 441–449). New York: AMACOM American Management Association.
Zurück zum Zitat Wysocki, R. K. (2014). Effective project management – Traditional, agile, extreme (7th ed.). Hoboken, NJ: Wiley. Wysocki, R. K. (2014). Effective project management – Traditional, agile, extreme (7th ed.). Hoboken, NJ: Wiley.
Metadaten
Titel
Introduction to Intercultural Project Customer Engagement
verfasst von
Patrick Lückmann
Copyright-Jahr
2020
DOI
https://doi.org/10.1007/978-3-030-39485-1_1