nach oben

Erschienen in:

2020 | OriginalPaper | Buchkapitel

1. Introduction to the World of Haptic Sensations

verfasst von : Margot Racat, Sonia Capelli

Erschienen in: Haptic Sensation and Consumer Behaviour

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

This chapter aims to position the sense of touch within the consumption context. The authors first define the sense of touch from cultural, sociological, psychological, and marketing perspectives. The authors provide an overview of the academic research of “what is touching” and explain its characteristics—i.e. “how do we touch”. Then the authors show the explicit and implicit influence the sense of touch has on our perceptual system and mind—i.e. information processing. At the end of the chapter, the authors expose how it influences consumers’ direct experience of product in store environments.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Nächstes Kapitel Touching Without Touching: The Paradox of the Digital Age

See for the complete article: http://psychclassics.yorku.ca/Harlow/love.htm.

Achrol, Ravi S., and Philip Kotler. 2012. “Frontiers of the Marketing Paradigm in the Third Millennium.” Journal of the Academy of Marketing Science 40 (1): 35–52. https://doi.org/10.1007/s11747-011-0255-4.CrossRef

Ackerman, Diane. 1990. A Natural History of the Senses. New York, NY: Random House.

Ackerman, Joshua M., Christopher C. Nocera, and John A. Bargh. 2010. “Incidental Haptic Sensations Influence Social Judgments and Decisions.” Science 328 (5986): 1712–15. https://doi.org/10.1126/science.1189993.CrossRef

Alba, J., C. Janiszewski, R. Lutz, A. Sawyer, and S. Wood. 1997. “Achat Interactif à Domicile: Quels Avantages Pour Les Consommateurs, Les Distributeurs et Les Producteurs Présents Sur Le Marché Électronique.” Journal of Marketing. https://doi.org/10.1177/076737019801300306.CrossRef

Andersen, Peter A., and Kenneth Leibowitz. 1978. “The Development and Nature of the Construct Touch Avoidance.” Environmental Psychology and Nonverbal Behavior 3 (2): 89–106. https://doi.org/10.1007/BF01135607.CrossRef

Argo, Jennifer J., Darren W. Dahl, and Andrea C. Morales. 2006. “Consumer Contamination: How Consumers React to Products Touched by Others.” Journal of Marketing 70 (2): 81–94.CrossRef

Barsalou, Lawrence W. 2008. “Grounded Cognition.” Annual Review of Psychology 59 (1): 617–45. https://doi.org/10.1146/annurev.psych.59.103006.093639.CrossRef

———. 2010. “Grounded Cognition: Past, Present, and Future.” Topics in Cognitive Science 2 (4): 716–24. https://doi.org/10.1111/j.1756-8765.2010.01115.x.CrossRef

Borghi, Anna M, and Diane Pecher. 2012. Embodied and Grounded Cognition. Embodied and Grounded Cognition. https://doi.org/10.3389/978-2-88919-013-3.

Brasel, S. Adam, and James Gips. 2014. “Tablets, Touchscreens, and Touchpads: How Varying Touch Interfaces Trigger Psychological Ownership and Endowment.” Journal of Consumer Psychology 24 (2): 226–33. https://doi.org/10.1016/j.jcps.2013.10.003.

———. 2015. “Interface Psychology: Touchscreens Change Attribute Importance, Decision Criteria, and Behavior in Online Choice.” Cyberpsychology, Behavior, and Social Networking 18 (9): 534–38. https://doi.org/10.1089/cyber.2014.0546.

Cascio, Carissa J., David Moore, and Francis McGlone. 2019. “Social Touch and Human Development.” Developmental Cognitive Neuroscience 35 (March 2018): 5–11. https://doi.org/10.1016/j.dcn.2018.04.009.CrossRef

Citrin, Alka Varma, Donald E. Stem, Eric R. Spangenberg, and Michael J. Clark. 2003. “Consumer Need for Tactile Input: An Internet Retailing Challenge.” Journal of Business Research 56 (11): 915–22. https://doi.org/10.1016/S0148-2963(01)00278-8.

Coulmas, Corinna. 2012. Métaphore Des Cinq Sens Dans l’imaginaire Occidental. Vol. I. Paris: Les Editio.

Cummins, Shannon, James W. Peltier, John A. Schibrowsky, and Alexander Nill. 2014. “Consumer Behavior in the Online Context.” Edited by Dr. Angela Hausman. Journal of Research in Interactive Marketing 8 (3): 169–202. https://doi.org/10.1108/JRIM-04-2013-0019.CrossRef

d’Astous, Alain, and Estelle Kamau. 2010. “Consumer Product Evaluation Based on Tactile Sensory Information.” Journal of Consumer Behaviour 9 (3): 206–13.CrossRef

de Mooij, Marieke, and Geert Hofstede. 2010. “The Hofstede Model.” International Journal of Advertising 29 (1): 85–110. https://doi.org/10.2501/S026504870920104X.CrossRef

de Mooij, Marieke, Geert Hofstede, Marieke de Mooij, and Geert Hofstede. 2011. “Cross-Cultural Consumer Behavior: A Review of Research Findings.” Journal of International Consumer Marketing 23 (June): 181–92. https://doi.org/10.1080/08961530.2011.578057.

Degeratu, Alexandru M., Arvind Rangaswamy, and Jianan Wu. 2000. “Consumer Choice Behavior in Online and Traditional Supermarkets: The Effects of Brand Name, Price, and Other Search Attributes.” International Journal of Research in Marketing 17 (1): 55–78. https://doi.org/10.1016/S0167-8116(00)00005-7.CrossRef

Dhar, Ravi, and Klaus Wertenbroch. 2000. “Consumer Choice Between Hedonic and Utilitarian Goods.” Journal of Marketing Research 37 (1): 60–71. https://doi.org/10.1017/CBO9781107415324.004.

Ekman, Gösta, Jan Hosman, and Brita Lindström. 1965. “Roughness, Smoothness, and Preference: A Study of Quantitative Relations in Individual Subjects.” Scandinavian Journal of Psychology 6 (4): 241–53. https://doi.org/10.1037/h0021985.CrossRef

Field, Tiffany M. 1998. “Massage Therapy Effects.” The American Psychologist 53 (12): 1270–81. https://doi.org/10.1037//0003-066X.53.12.1270.

Fuchs, Philippe, and Guillaume Moreau. 2003. Le Traité de La Réalité Virtuelle - Fondements et Interfaces Comportementales. Edited by Philippe Fuchs and Guillaume Moreau. Paris: Presse de.

Gallace, Alberto, and Charles Spence. 2010. “The Science of Interpersonal Touch: An Overview.” Neuroscience and Biobehavioral Reviews 34 (2): 246–59. https://doi.org/10.1016/j.neubiorev.2008.10.004.CrossRef

Giboreau, Agnès, Séverine Navarro, Pauline Faye, and Jacqueline Dumortier. 2001. “Sensory Evaluation of Automotive Fabrics.” Food Quality and Preference 12 (5–7): 311–22. https://doi.org/10.1016/S0950-3293(01)00016-7.CrossRef

Gibson, J. J. 1962. “Observations on Active Touch.” Psychological Review 69 (6): 477–91. https://doi.org/10.1037/h0046962.CrossRef

Gregory, R. L. L. 1967. “Origin of Eyes and Brains.” Nature 213 (5074): 369–72. https://doi.org/10.1038/213369a0.CrossRef

Grewen, Karen M., Bobbi J. Anderson, Susan S. Girdler, and Kathleen C. Light. 2003. “Warm Partner Contact Is Related to Lower Cardiovascular Reactivity.” Behavioral Medicine 29 (3): 123–30. https://doi.org/10.1080/08964280309596065.CrossRef

Grohmann, Bianca, Eric R. Spangenberg, and David E. Sprott. 2007. “The Influence of Tactile Input on the Evaluation of Retail Product Offerings.” Journal of Retailing 83 (2): 237–45. https://doi.org/10.1016/j.jretai.2006.09.001.CrossRef

Grundwald, Martin. 2008. Human Haptic Perception, Basic and Applications. Edited by Martin Grundwald. Berlin: Birkhäuser.

Guéguen, Nicolas, and Céline Jacob. 2005. “The Effect of Touch on Tipping: An Evaluation in a French Bar.” International Journal of Hospitality Management 24 (2): 295–99. https://doi.org/10.1016/j.ijhm.2004.06.004.CrossRef

Guest, Steve, Greg Essick, Jean Marc Dessirier, Kevin Blot, Kannapon Lopetcharat, and Francis McGlone. 2009. “Sensory and Affective Judgments of Skin during Inter- and Intrapersonal Touch.” Acta Psychologica 130 (2): 115–26. https://doi.org/10.1016/j.actpsy.2008.10.007.CrossRef

Heller, Morton A. 1982. “Visual and Tactual Texture-Perception—Intersensory Cooperation.” Perception & Psychophysics 31 (4): 339–44. https://doi.org/10.3758/bf03202657.CrossRef

Hertenstein, Matthew J., Julie M. Verkamp, Alyssa M. Kerestes, and Rachel M. Holmes. 2006. “The Communicative Functions of Touch in Humans, Nonhuman Primates, and Rats: A Review and Synthesis of the Empirical Research.” Genetic, Social, and General Psychology Monographs 132 (1): 5–94. https://doi.org/10.3200/MONO.132.1.5-94.CrossRef

Heslin, Richard, Tuan D. Nguyen, and Michele L. Nguyen. 1983. “Meaning of Touch: The Case of Touch from a Stranger or Same Sex Person.” Journal of Nonverbal Behavior 7 (3): 147–57. https://doi.org/10.1007/BF00986945.CrossRef

Hirschman, Elizabeth C., and Morris B Holbrook. 1982. “Hedonic Consumption: Emerging Concepts, Methods and Propositions.” Journal of Marketing 46 (3): 92–101. https://doi.org/10.2307/1251707.CrossRef

Hofstede, Geert. 1983. “National Cultures in Four Dimensions: A Research-Based Theory of Cultural Differences Among Nations.” International Studies of Management & Organization 13 (1–2): 46–74. https://doi.org/10.1080/00208825.1983.11656358.CrossRef

Holbrook, Morris B., and Elizabeth C. Hirschman. 1982. “The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun.” Journal of Consumer Research 9 (2): 132–41.CrossRef

Hornik, Jacob. 1992. “Effects of Physical Contact on Customers’ Shopping Time and Behavior.” Marketing Letters 3 (1): 49–55. http://link.springer.com/article/10.1007/BF00994080.CrossRef

Jin, Seung-A. Annie. 2011. “The Impact of 3D Virtual Haptics in Marketing.” Psychology and Marketing 28 (3): 240–55. https://doi.org/10.1002/mar.20390.

Jütte, R. 2008. “Haptic Perception: A Historical Approach.” In Human Haptic Perception, Basics and Applications, edited by Martin Grundwald. Berlin: Birkhäuser.

Klatzky, Roberta L., and Joann Peck. 2012. “Please Touch: Object Properties That Invite Touch.” IEEE Transactions on Haptics 5 (2): 139–47. https://doi.org/10.1109/TOH.2011.54.CrossRef

Klatzky, Roberta L., and Susan J. Lederman. 1993. “Toward a Computational Model of Constraint-Driven Exploration and Haptic Object Identification.” Perception 22: 597–621.CrossRef

Klatzky, Roberta L., Susan J. Lederman, and Catherine Reed. 1987. “There’s More to Touch than Meets the Eye: The Salience of Object Attributes for Haptics with and without Vision.” Journal of Experimental Psychology: General 116 (4): 356–69.CrossRef

Klatzky, Roberta L., Susan J. Lederman, and D. E Matula. 1991. “Imagined Haptic Exploration in Judgments of Object Properties.” Journal of Experimental Psychology: Learning, Memory, and Cognition 17 (2): 314–22.

———. 1993. “Haptic Exploration in the Presence of Vision.” Journal of Experimental Psychology: Human Perception and Performance 19 (4): 726–43.

Klatzky, Roberta L., Susan J. Lederman, and Victoria A. Metzger. 1985. “Identifying Objects by Touch: An ‘Expert System’.” Perception & Psychophysics 37 (4): 299–302. https://doi.org/10.3758/BF03211351.CrossRef

Krishna, Aradhna. 2006. “Interaction of Senses: The Effect of Vision versus Touch on the Elongation Bias.” Journal of Consumer Research 32 (4): 557–66.CrossRef

———. 2010. Sensory Marketing: Research on the Sensuality of Products. New York, NY: Routledge. https://doi.org/10.4324/9780203892060.

———. 2012. “An Integrative Review of Sensory Marketing: Engaging the Senses to Affect Perception, Judgment and Behavior.” Journal of Consumer Psychology 22 (3): 332–51. https://doi.org/10.1016/j.jcps.2011.08.003.CrossRef

Krishna, Aradhna, and Maureen Morrin. 2008. “Does Touch Affect Taste? The Perceptual Transfer of Product Container Haptic Cues.” Journal of Consumer Research 34 (6): 807–18. https://doi.org/10.1086/523286.CrossRef

Krishna, Aradhna, and Norbert Schwarz. 2014. “Sensory Marketing, Embodiment, and Grounded Cognition: A Review and Introduction.” Journal of Consumer Psychology 24 (2): 159–68. https://doi.org/10.1016/j.jcps.2013.12.006.CrossRef

Krishna, Aradhna, Ryan S. Elder, and Cindy Caldara. 2010. “Feminine to Smell but Masculine to Touch? Multisensory Congruence and Its Effect on the Aesthetic Experience☆.” Journal of Consumer Psychology 20 (4): 410–18. https://doi.org/10.1016/j.jcps.2010.06.010.CrossRef

Lal, R., and M. Sarvary. 1999. “When and How Is the Internet Likely to Decrease Price Competition?” Marketing Science 18 (4): 485–503. https://doi.org/10.1287/mksc.18.4.485.CrossRef

Le Petit Larousse Illustré. 2010. Larousse Editions. ISBN 2035840783.

Lederman, Susan J., and Roberta L. Klatzky. 1987. “Hand Movements: A Window into Haptic Object Recognition.” Cognitive Psychology 19 (3): 342–68. https://doi.org/10.1016/0010-0285(87)90008-9.CrossRef

Lederman, S. J., and R. L. Klatzky. 2009. “Haptic Perception: A Tutorial.” Attention, Perception & Psychophysics 71 (7): 1439–59. https://doi.org/10.3758/APP.71.7.1439.CrossRef

Lindstrom, Martin. 2005. “Broad Sensory Branding.” Journal of Product & Brand Management 14 (2): 84–87. https://doi.org/10.1108/10610420510592554.CrossRef

Marlow, N., and C. V. Jansson-Boyd. 2011. “To Touch or Not to Touch; That Is the Question. Should Consumers Always Be Encouraged to Touch Products, and Does It Always Alter Product Perception?” Psychology & Marketing 28 (3): 256–66.CrossRef

Martin, Brett A. S. 2012. “A Stranger’s Touch: Effects of Accidental Interpersonal Touch on Consumer Evaluations and Shopping Time.” Journal of Consumer Research 39 (1): 174–84. https://doi.org/10.1086/662038.CrossRef

McCabe, Deborah Brown, and Stephen M. Nowlis. 2003. “The Effect of Examining Actual Products or Product Descriptions on Consumer Preference.” Journal of Consumer Psychology 13 (4): 431–39. https://doi.org/10.1207/S15327663JCP1304_10.

Montagu, Ashley. 1971. Touching: The Human Significance of the Skin. New York, NY: Columbia U.

Morales, Andrea C. 2011. “Understanding the Role of Incidental Touch in Consumer Behavior.” In Sensory Marketing Research on the Sensuality of Products, edited by Aradhna Krishna, 14.

Morales, Andrea C., and Gavan J. Fitzsimons. 2007. “Product Contagion: Changing Consumer Evaluations Through Physical Contact with ‘Disgusting’ Products.” Journal of Marketing Research 44 (2): 272–83. https://doi.org/10.1509/jmkr.44.2.272.CrossRef

Nemeroff, C., and P. Rozin. 1994. “The Contagion Concept in Adult Thinking in the United States: Transmission of Germs and of Interpersonal Influence.” Ethos 22 (2): 158–86. http://onlinelibrary.wiley.com/doi/10.1525/eth.1994.22.2.02a00020/full.CrossRef

Nguyen, Tuan, Richard Heslin, and Michele L Nguyen. 1975. “The Meanings of Touch: Sex Differences.” Journal of Communication 25 (3): 92–103. https://doi.org/10.1111/j.1460-2466.1975.tb00610.x.CrossRef

Okamoto, Shogo, Hikaru Nagano, and Yoji Yamada. 2013. “Psychophysical Dimensions of Tactile Perception of Textures.” IEEE Transactions on Haptics 6 (1): 81–93.CrossRef

Parisi, David. 2018. Archaeologies of Touch: Interfacing with Haptics from Electricity to Computing. University of Minnesota Press.

Patterson, Miles L., Jack L. Powell, and Mary G. Lenihan. 1986. “Touch, Compliance, and Interpersonal Affect.” Journal of Nonverbal Behavior 10 (1): 41–50. https://doi.org/10.1007/BF00987204.CrossRef

Peck, Joann, and T. L. Childers. 2003a. “Individual Differences in Haptic Information Processing: The ‘Need for Touch’ Scale.” Journal of Consumer Research 30 (3): 430–43.CrossRef

———. 2003b. “To Have and to Hold: The Influence of Haptic Information on Product Judgments.” Journal of Marketing 67 (2): 35–48.

Peck, Joann, and Terry L. Childers. 2006. “If I Touch It I Have to Have It: Individual and Environmental Influences on Impulse Purchasing.” Journal of Business Research 59 (6): 765–69.CrossRef

Peck, Joann, and Suzanne B. Shu. 2009. “The Effect of Mere Touch on Perceived Ownership.” Journal of Consumer Research 36 (3): 434–47. https://doi.org/10.1086/598614.CrossRef

Peck, Joann, and Jennifer Wiggins. 2006. “It Just Feels Good: Customers’ Affective Response to Touch and Its Influence on Persuasion.” Journal of Marketing 70 (October): 56–69.

Peck, Joann, and J. Wiggins Johnson. 2011. “Autotelic Need for Touch, Haptics, and Persuasion: The Role of Involvement.” Psychology & Marketing 28 (3): 222–39. https://doi.org/10.1002/mar.

Penfield, WIilder, and Edwin Boldrey. 1937. “Somatic Motor and Sensory Representation in the Cerebral Cortex of Man as Studied by Electrical Stimulation.” Brain 60 (4): 389–443. https://doi.org/10.1093/brain/60.4.389.CrossRef

Picard, Delphine, Catherine Dacremont, Dominique Valentin, and Agnès Giboreau. 2003. “Perceptual Dimensions of Tactile Textures.” Acta Psychologica 114 (2): 165–84. https://doi.org/10.1016/j.actpsy.2003.08.001.CrossRef

Piqueras-Fiszman, Betina, and Charles Spence. 2012. “The Influence of the Feel of Product Packaging on the Perception of the Oral-Somatosensory Texture of Food.” Food Quality and Preference 26 (1): 67–73. https://doi.org/10.1016/j.foodqual.2012.04.002.CrossRef

Rahman, Osmud. 2012. “The Influence of Visual and Tactile Inputs on Denim Jeans Evaluation.” International Journal of Design 6 (1): 11–24.

Reite, M. 1990. “Touch, Attachment, and Health: Is There a Relationship.” In Touch: The Foundation of Experience, edited by K. E. Barnar, 195–225. Madison: CT: International Universities Press.

Remland, Martin S., Tricia S. Jones, and Heidi Brinkman. 1995. “Interpersonal Distance, Body Orientation, and Touch: Effects of Culture, Gender, and Age.” The Journal of Social Psychology 135 (3): 281–97. https://doi.org/10.1080/00224545.1995.9713958.CrossRef

Révész, Gera. 1950. Psychology and Art of the Blind. London: Longmans G.

Rozin, Paul, and April E. Fallon. 1987. “A Perspective on Disgust.” Psychological Review 94 (1): 23–41. https://doi.org/10.1037/0033-295X.94.1.23.CrossRef

Rozin, Paul, Jonathan Haidt, and Clark R. McCauley. 1999. “Disgust: The Body and Soul Emotion.” In Handbook of Cognition and Emotion, edited by T. Dalgleish and M. Power, 429–45. Chichester: Wiley. http://psycnet.apa.org/psycinfo/1999-04021-021.CrossRef

Rozin, Paul, and James W. Kalat. 1971. “Specific Hungers and Poison Avoidance as Adaptive Specializations of Learning.” Psychological Review 78 (6): 459–86. https://doi.org/10.1037/h0031878.CrossRef

Rozin, Paul, Linda Millman, and Carol Nemeroff. 1986. “Operation of the Laws of Sympathetic Magic in Disgust and Other Domains.” Journal of Personality and Social Psychology 50 (4): 703–12. https://doi.org/10.1037/0022-3514.50.4.703.CrossRef

Serino, Andrea, and Patrick Haggard. 2010. “Touch and the Body.” Neuroscience and Biobehavioral Reviews 34 (2): 224–36. https://doi.org/10.1016/j.neubiorev.2009.04.004.CrossRef

Shu, Suzanne B., and Joann Peck. 2011. “Psychological Ownership and Affective Reaction: Emotional Attachment Process Variables and the Endowment Effect.” Journal of Consumer Psychology 21 (4): 439–52. https://doi.org/10.1016/j.jcps.2011.01.002.CrossRef

Skedung, Lisa, Katrin Danerlöv, Ulf Olofsson, Carl Michael Johannesson, Maiju Aikala, John Kettle, Martin Arvidsson, Birgitta Berglund, and Mark W. Rutland. 2011. “Tactile Perception: Finger Friction, Surface Roughness and Perceived Coarseness.” Tribology International 44 (5): 505–12.CrossRef

Smith, Tom. 2009. “The Social Media Revolution.” International Journal of Market Research 51 (4): 559–61. https://doi.org/10.2501/S1470785309200773.

Soufflet, Ivanne, Maurice Calonnier, and Catherine Dacremont. 2004. “A Comparison Between Industrial Experts’ and Novices’ Haptic Perceptual Organization: A Tool to Identify Descriptors of the Handle of Fabrics.” Food Quality and Preference 15 (7–8 SPEC.ISS.): 689–99. https://doi.org/10.1016/j.foodqual.2004.03.005.CrossRef

Streicher, Mathias C., and Zachary Estes. 2015. “Touch and Go: Merely Grasping a Product Facilitates Brand Perception and Choice.” Applied Cognitive Psychology 29 (3). https://doi.org/10.1002/acp.3109.CrossRef

———. 2016. “Multisensory Interaction in Product Choice: Grasping a Product Affects Choice of Other Seen Products.” Journal of Consumer Psychology 26 (4). https://doi.org/10.1016/j.jcps.2016.01.001.CrossRef

Webb, Andrea, and Joann Peck. 2015. “Individual Differences in Interpersonal Touch: On the Development, Validation, and Use of the ‘Comfort with Interpersonal Touch’ (CIT) Scale.” Journal of Consumer Psychology 25 (1): 60–77.CrossRef

Whitcher, Sheryle J., and Jeffrey D. Fisher. 1979. “Multidimensional Reaction to Therapeutic Touch in a Hospital Setting.” Journal of Personality and Social Psychology 37 (1): 87–96.CrossRef

Willis, Frank N., and Helen K. Hamm. 1980. “The Use of Interpersonal Touch in Securing Compliance.” Journal of Nonverbal Behavior 5 (1): 49–55. https://doi.org/10.1007/BF00987054.CrossRef

Willis, Frank N., and Leon F. Briggs. 1992. “Relationship and Touch in Public Settings.” Journal of Nonverbal Behavior 16 (1): 55–63. https://doi.org/10.1007/BF00986879.CrossRef

Yazdanparast, Atefeh, and Nancy Spears. 2012. “Need for Touch and Information Processing Strategies: An Empirical Examination.” Journal of Consumer Behaviour 11 (5): 415–21. https://doi.org/10.1002/cb.1393.CrossRef

———. 2013. “Can Consumers Forgo the Need to Touch Products? An Investigation of Nonhaptic Situational Factors in an Online Context.” Psychology & Marketing 30 (1): 46–61. https://doi.org/10.1002/mar.20588.CrossRef

Yoshida. 1968. “Dimensions of Tactual Impressions.” Japanese Psychological Research 10 (3): 123–37.CrossRef

Zwaan, Rolf A. 1999. “Embodied Cognition, Perceptual Symbols, and Situation Models.” Discourse Processes 28 (1): 81–88. https://doi.org/10.1080/01638539909545070.CrossRef

Titel: Introduction to the World of Haptic Sensations
verfasst von: Margot Racat
Sonia Capelli
Verlag: Springer International Publishing
Buch: Haptic Sensation and Consumer Behaviour
Print ISBN: 978-3-030-36921-7

Electronic ISBN: 978-3-030-36922-4

Copyright-Jahr: 2020
DOI: https://doi.org/10.1007/978-3-030-36922-4_1