Skip to main content
Erschienen in:
Buchtitelbild

2014 | OriginalPaper | Buchkapitel

1. Introduction

verfasst von : Sui Pheng Low, Joy Ong

Erschienen in: Project Quality Management

Verlag: Springer Singapore

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Quality has been a key issue in the construction industry since the late 1980s, with 37 % of all construction projects reporting major defects (Sullivan in J Manage Eng 27(4):210–219, 2010). Murray (1993) commented that the low level of quality may be attributable to the fact that the industry was impervious to modern change and was structured as if nothing had changed in the last 50 years. In fact, the construction industry consists of numerous parties, each of which has a role to play in ensuring the quality of the product. The poor performance of one party will affect the performance of the next party.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Calingo, L. M. R., Leong, Y. M., Chia, M. P., & Mohamed, H. (1995). Achieving total quality management through ISO 9000: a research note. Accounting and Business review, 2(1), 173–186. Calingo, L. M. R., Leong, Y. M., Chia, M. P., & Mohamed, H. (1995). Achieving total quality management through ISO 9000: a research note. Accounting and Business review, 2(1), 173–186.
Zurück zum Zitat Conchúir, D. Ó. (2011). Overview of the PMBOK® guide: Short cuts for PMP® certification. Berlin: Springer.CrossRef Conchúir, D. Ó. (2011). Overview of the PMBOK® guide: Short cuts for PMP® certification. Berlin: Springer.CrossRef
Zurück zum Zitat Construction Industry Institute and TQM Task Force. (1994). Implementing TQM in engineering and construction. US: University of Texas at Austin. Construction Industry Institute and TQM Task Force. (1994). Implementing TQM in engineering and construction. US: University of Texas at Austin.
Zurück zum Zitat Crosby, P. B. (1979). Quality is free: The art of making quality certain (Vol. 94). New York: McGraw-Hill. Crosby, P. B. (1979). Quality is free: The art of making quality certain (Vol. 94). New York: McGraw-Hill.
Zurück zum Zitat Griffith, A. (2011). Integrated management systems for construction: Quality. Environment and Safety. Sheffield Hallam university, UK: Trans-Atlantic Publications. Griffith, A. (2011). Integrated management systems for construction: Quality. Environment and Safety. Sheffield Hallam university, UK: Trans-Atlantic Publications.
Zurück zum Zitat Kanji, G. K., & Wong, A. (1998). Quality culture in the construction industry. Total Quality Management, 9(4–5), 133–140.CrossRef Kanji, G. K., & Wong, A. (1998). Quality culture in the construction industry. Total Quality Management, 9(4–5), 133–140.CrossRef
Zurück zum Zitat Low, S. P. (1993). The conceptual relationship between construction quality and economic development. International Journal of Quality & Reliability Management, 10(2), 18–30. Low, S. P. (1993). The conceptual relationship between construction quality and economic development. International Journal of Quality & Reliability Management, 10(2), 18–30.
Zurück zum Zitat Low, S. P. (2001a). Quantifying the relationships between buildability, structural quality and productivity in construction. Structural Survey, 19(2), 106–112.CrossRef Low, S. P. (2001a). Quantifying the relationships between buildability, structural quality and productivity in construction. Structural Survey, 19(2), 106–112.CrossRef
Zurück zum Zitat Low, S. P. (2001b). Singapore’s construction industry: Achieving higher quality standards. The Singapore Exchange Journal, Pulses(June), pp. 40–43. Low, S. P. (2001b). Singapore’s construction industry: Achieving higher quality standards. The Singapore Exchange Journal, Pulses(June), pp. 40–43.
Zurück zum Zitat Low, S. P., Tan, B. K., & Ang, A. A. L. (1999). Effectiveness of ISO 9000 in raising construction quality standards: Some empirical evidence using CONQUAS scores. Structural Survey, 17(2), 89–108.CrossRef Low, S. P., Tan, B. K., & Ang, A. A. L. (1999). Effectiveness of ISO 9000 in raising construction quality standards: Some empirical evidence using CONQUAS scores. Structural Survey, 17(2), 89–108.CrossRef
Zurück zum Zitat Murray, P. (1993). A fantastic journey: The life and literature of Lafcadio Hearn. UK: Psychology Press. Murray, P. (1993). A fantastic journey: The life and literature of Lafcadio Hearn. UK: Psychology Press.
Zurück zum Zitat Ng, S. T. (2005). Performance of engineering consultants in ISO 9000-based quality management systems implementation. Engineering, Construction and Architectural Management, 12(6), 519–532.CrossRef Ng, S. T. (2005). Performance of engineering consultants in ISO 9000-based quality management systems implementation. Engineering, Construction and Architectural Management, 12(6), 519–532.CrossRef
Zurück zum Zitat Ong, B. H. (1997). Improving quality performance in construction using a total quality management model. (M. Eng.), University of Malaya, Kuala Lumpur. Ong, B. H. (1997). Improving quality performance in construction using a total quality management model. (M. Eng.), University of Malaya, Kuala Lumpur.
Zurück zum Zitat Oswald, T. H., & Burati, J. L. (1992). Guidelines for implementing total quality management in the engineering and construction industry. Bureau of Engineering Research, University of Texas at Austin, Austin. Oswald, T. H., & Burati, J. L. (1992). Guidelines for implementing total quality management in the engineering and construction industry. Bureau of Engineering Research, University of Texas at Austin, Austin.
Zurück zum Zitat Robert, A. O., & Linda, L. B. (2000). An integrated view of project and quality management for project-based organizations. International Journal of Quality and Reliability Management, 17(4), 351–363.CrossRef Robert, A. O., & Linda, L. B. (2000). An integrated view of project and quality management for project-based organizations. International Journal of Quality and Reliability Management, 17(4), 351–363.CrossRef
Zurück zum Zitat Rommel, G. (1996). Quality pays. New York: Macmillan Press. Rommel, G. (1996). Quality pays. New York: Macmillan Press.
Zurück zum Zitat Sullivan, K. (2010). Quality management programs in the construction industry: Best value compared with other methodologies. Journal of Management in Engineering, 27(4), 210–219.CrossRef Sullivan, K. (2010). Quality management programs in the construction industry: Best value compared with other methodologies. Journal of Management in Engineering, 27(4), 210–219.CrossRef
Metadaten
Titel
Introduction
verfasst von
Sui Pheng Low
Joy Ong
Copyright-Jahr
2014
Verlag
Springer Singapore
DOI
https://doi.org/10.1007/978-981-287-074-2_1