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2016 | OriginalPaper | Buchkapitel

1. Introduction

verfasst von : Hamidreza Chinaei, Brahim Chaib-draa

Erschienen in: Building Dialogue POMDPs from Expert Dialogues

Verlag: Springer International Publishing

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Abstract

Spoken dialog systems (SDSs) are the systems that help the human user to accomplish a task using the spoken language. For example, users can use an SDS to get information about bus schedules over the phone or Internet, to get information about a tourist town, to command a wheelchair to navigate in an environment, to control a music player in an automobile, to get information from customer care to troubleshoot devices, and many other tasks. Building SDSs is a difficult problem since automatic speech recognition (ASR) and natural language understanding (NLU) make errors which are the sources of uncertainty in SDSs. In addition, the human user behavior is not completely predictable. The users may change their intents during the dialog, which makes the SDS environment even more uncertain.

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Metadaten
Titel
Introduction
verfasst von
Hamidreza Chinaei
Brahim Chaib-draa
Copyright-Jahr
2016
DOI
https://doi.org/10.1007/978-3-319-26200-0_1

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