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A Contrastive Study of Pre- and Post-legislation Interaction Design for Communication and Action About Personal Data Protection in e-Commerce Websites Kapitel lesen Erstes Kapitel lesen

2019 | OriginalPaper | Buchkapitel

Investigating Mobile Banking in Mali: HCI Experience of ‘Man in the Street’

verfasst von : Fatoumata G. Camara, Daouda Traoré, Gaëlle Calvary, Amal Kali

Erschienen in: Human-Computer Interaction – INTERACT 2019

Verlag: Springer International Publishing

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Abstract

Many studies investigating the use of mobile banking in developing countries focus on specific user groups (i.e., illiterates, low- and semi-literates, the unbanked, and/or poor, rural and underserved communities). Therefore, existing literature fails to provide understandings about mobile banking use in the developing world from a general perspective.
In this paper, we report on a study conducted in Mali to understand the use of a mobile banking service. In total, 77 people coming from different neighborhoods of Bamako and exercising a large spectrum of jobs participated in the study. The paper sheds light on the use of mobile phone and mobile banking in Mali; suggests additional features, particularly related to communication, for the mobile banking service; and discusses findings that are of relevance for Human-Computer Interaction for Development (HCI4D) in general.

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Vorheriges Kapitel A Study of Outbound Automated Call Preferences for DOTS Adherence in Rural India
Nächstes Kapitel Towards Safe Spaces Online: A Study of Indian Matrimonial Websites
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Metadaten
Titel
Investigating Mobile Banking in Mali: HCI Experience of ‘Man in the Street’
verfasst von
Fatoumata G. Camara
Daouda Traoré
Gaëlle Calvary
Amal Kali
Copyright-Jahr
2019
Buch
Human-Computer Interaction – INTERACT 2019

Print ISBN: 978-3-030-29386-4

Electronic ISBN: 978-3-030-29387-1

Copyright-Jahr: 2019

DOI
https://doi.org/10.1007/978-3-030-29387-1_3

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