Knowledge acquisition processes during the incubation of new high technology firms

High technology incubators have been funded in universities by the UK government as part of the ‘third mission’ for higher education (DTI 2000a). The provision of such facilities is premised on the notion that new technology firms achieve success at least in part from the benefits of incubators as rich networked environments where specialist knowledge acquisition can occur. This paper presents a exploration of how this process takes place, based on a case study of the high-tech incubator at the University of Southampton. The paper shows that firm founders adopt different approaches to the networked environment provided by the incubator; in this case the shift from Directorial support to that embedding in external networks was significant as firms grew. Taking account of this process should enable incubator managers to develop practices that ensure firms gain maximum advantage from the available resources.