2. Leading Innovation in the Social Sector

This chapter provides an overview of the concept of innovation as it applies to the social sector, with implications and guidance on how to provide effective leadership for innovative work. Drawing upon extensive leadership literature and organizational cases from multiple sectors, the chapter outlines essential practices that foster and encourage innovation, including: articulation of an innovation strategy; essential leadership competencies for leading innovation; the importance of human-centered design; critical use of technology; and creating space for experimentation and learning. The chapter demonstrates how authentic and meaningful innovation originates in an organization’s DNA, its culture, and its philosophy. It also aims to highlight the integral role that leadership plays in embracing and encouraging innovative work.