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Erschienen in:
1993 | OriginalPaper | Buchkapitel
Learning Impacts of the Alpin Expert Systems on its Users
verfasst von : Eric Brangier, Kent Hudson, Hélène Parmentier
Erschienen in: Simulation-Based Experiential Learning
Verlag: Springer Berlin Heidelberg
Enthalten in: Professional Book Archive
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The introduction of expert systems into the workplace has generally been studied from a technical point of view while the influence of such systems on human work environments remains poorly explored. In this paper we show that the introduction of an expert system implies new professional, organizational and cultural learning for operators. Employees attempt to restructure their previous professional skills according to their representation of the new tasks. This restructuring implies the rethinking of their decision making processes and how their work is organized. Expert systems contribute in this fashion to change in corporate culture.