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2001 | Buch

Electronic Banking

The Ultimate Guide to Business and Technology of Online Banking

herausgegeben von: SCN Education B.V.

Verlag: Vieweg+Teubner Verlag

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Über dieses Buch

Net Banking Unveiled The world of banking and financial services is in the midst of dramatic change. Driven by deregulation, consolidation and information technology, the financial services industry is busy reshaping itself - moving away from traditional "brick-and-mortar" branches to focus on new delivery channels, improved customer service and 24-hour-a-day access to information and transactions. According to IBM Consulting Group, within 10 years, Internet will become the dominant delivery channel for financial services, even if currently Internet banking operations represent approximately 5% of transactions total volume in the USA and in Europe. As the industry changes, financial institutions are experimenting with and embracing a wealth of new technologies. Through automated teller machines, Internet banking, extended-hour call centers and more, banks and other operations are educating their consumers on how advanced technology can lower costs while improving the level of customer service. "Bankers' hours" used to be from 9 a.m. to 4 p.m., Monday through Friday. With the help of new technology, today's consumers can check their account balances, apply for loans, get cash or conduct transactions 24 hours a day, seven days a week. This Hon Guide reveals all the ins and outs of this new online phenomenon. You are invited to read the expert opinions from bankers, trendwatchers and financial consultants, and explore the new banking solutions through white papers and reports.

Inhaltsverzeichnis

Frontmatter

Introduction to Electronic Banking

Frontmatter
The Evolution of Online Investment Banking
Abstract
When companies are considering an IPO they must first evaluate the financial issues to decide whether it is a viable financing option, and second they must identify which channel(s) they wish to use to distribute the IPO. In this article we focus on the second decision.
Troy J. Strader, Richard B. Carter
Guide to Online Banking
Abstract
A guide to online banking for female consumers. An article on the advantages, disadvantages, methods, services related to online banking.
Womensfinance.com
Finding the right bank
Abstract
A list of aspects that have to be taken into account by the consumer in order to choose the right bank.
Womensfinance.com
Virtual Banking and the Bottom Line
Abstract
Virtual banks are forsaking a physical presence to challenge traditional retail banks. Will their strategy lead to long-term success?
Elizabeth Sikorovsky, Liam Case
Banking in the Future
Abstract
A paper from bankers for bankers about using the Internet as a new channel.
Bank Technologies Group
Are Banks making the Most of it?
Abstract
A paper by the Credo group electronic banking and its development.
Credo Group
Net Banking Benefits! Sheer Acceleration
Abstract
Banks have realized that customer centricity, reduced costs and a sophisticated remote delivery infrastructure is the key to success in the self-service business. The Internet promises to emerge as the predominant delivery channel with unmatched benefits.
BankAway!
Internet Banking in Europe
Abstract
In the Internet banking area, Europe is often considered as lagging behind the US but this conception is untrue. Two major reasons can explain that phenomenon. The first one is that American banks put principally the stress on retail electronic banking while European banks have these last years mainly been busy with corporate electronic banking. The second one is that an important effort of standardisation has been realised in the USA regarding Internet banking interfaces while the technical solutions in Europe are almost as many as the number of banks offering Internet banking.
ISPO — European Commission
Internet Banking — An Overview
Abstract
Consumer behavior is changing partly because of more spare time. The way of use of financial services is characterized by individuality, mobility, independence of place and time, and flexibility. Financial transactions caused by purchases will more and more be carried out by non- and near- banks. These facts represent big challenges for providers of financial services. More and more the Internet is considered to be a “strategic weapon”.
Juergen Seitz, Eberhard Stickel

Electronic Banking in Practice

Frontmatter
Electronic Banking Developments
Abstract
This article highlights some of the technical and legal issues raised by the Internet’s expansion into banking.
Richard Raysman, Peter Brown
Home Banking without Breaking the Bank
Abstract
One of the most powerful attractions of home banking lies in its inherent support of database marketing. Savvy financial institutions gather customer information via the home banking site. By analyzing this information, they can take advantage of a number of cross-selling opportunities.
CFI ProServices, Inc.
Bringing Remote Banking into the Mainstream
Abstract
To the financial institution, remote banking has evolved to encompass many forms of direct customer access to a broad range of financial products and services. These can be as simple as requesting an account balance or paying a bill or as complex as applying for credit or initiating a stock trade. To meet the needs of particular market segments, financial institutions have access to a variety of technologies that could be used to offer remote banking services to their customers.
ACI
Transforming Consumer Banking Through Internet Technology
Abstract
A USWeb study of 1,000 of the largest financial services companies in the United States (all with annual sales of at least $250 million) revealed that 93% of banks plan some type of Web development within the next few years. The question for the banks, thrifts and other financial services institutions that have yet to incorporate the Internet into their business plans has shifted from “Should we get online” to “Howshould we get online?”
USWeb Corporation
BankAway! — Internet Banking — Issues & Challenges
Abstract
Internet Banking is a new concept in most regions and as expected fraught with numerous challenges both on the technology and business side. This document looks at some of the key issues and challenges banks are facing and how they are being addressed.
Infosys
Electronic Banking in Malaysia: A Note on Evolution of Services and Consumer Reactions
Abstract
Developments in information technology and telecommunications have set in motion an electronic revolution in the Malaysian banking sector This in turn has resulted in new delivery channels for banking products and services such as the automated teller machines (ATM’s), telebanking and PC-banking. In this context the purpose of this study is to examine the evolution of electronic banking in Malaysia, analyze the various electronic delivery channels utilized by local banks and to assess the consumers’ reactions to these delivery channels.
Balachandher Krishnan Guru, Santha Vaithilingam, Norhazlin Ismail, Rajendra Prasad

Secure Banking

Frontmatter
Security White Paper, A Closer Look
Abstract
How do banks ensure the safety of their transactions? The Security First Network Bank uses all the possible tools to this effect: cryptography firewalls and routers; trusted operating system and internal control.
Security First Network Bank
Server Gated Cryptography: The Solution to Secure Worldwide Banking
Abstract
Server Gated Cryptography (SGC) empowers financial institutions with Microsoft® Windows NT® based Internet servers to protect online banking sessions using strong 128-bit encryption. SGC is included as part of Microsoft’s standard, exportable versions of its Web browser and Web server software, and is fully compliant with all U.S. government export regulations. Additional information is available on the Microsoft SGC Web page.
Microsoft
Web Site Authentication: Community Banks, SiteCertain and On-line Banking
Abstract
This report provides answer the following questions:
  • Why should I concern myself with on-line banking? How can I provide greater assurances to my customers that my Web site is secure? What is SiteCertain and how much does it cost?
  • What are Digital Certificates? What are some other activities that ABAecom has underway?
ABAecom
Risk and Prevention in Web-Based Financial Applications (a CustomerLink Security White Paper)
Abstract
The Internet is designed as an open system based on the premise of free access and communication between participating computer systems. While nothing can guarantee complete safety and invulnerability every effort must be made to provide a safe, secure, and protected platform for financial activity.
Goldleaf Technologies, an Equifax Company

Internet Banking Products

Frontmatter
Anytime, Anywhere Banking: Dream or Reality?
Abstract
Anytime, Anywhere Banking is the dream and the goal of the banking industry today. This article explains how it can be achieved.
Datanet Corporation Limited
Web-Enabled ATMs
Abstract
The Internet is transforming the way people live, work, and play. Compaq has developed an innovative solution that enables financial institutions to integrate ATMs as a viable and cost-efficient delivery channel in an unpredictable e-business world.
Compaq
Remote Banking Solutions
Abstract
Remote banking services—often referred to as home banking or PC banking—give financial institutions the ability to rebuild personalized relationships with customers. Compaq offers a series of interesting solutions to help financial institutions realize this.
Compaq
Metadaten
Titel
Electronic Banking
herausgegeben von
SCN Education B.V.
Copyright-Jahr
2001
Verlag
Vieweg+Teubner Verlag
Electronic ISBN
978-3-322-86627-1
Print ISBN
978-3-322-86629-5
DOI
https://doi.org/10.1007/978-3-322-86627-1