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2003 | OriginalPaper | Buchkapitel

The Customer Retention Index as a marketing performance measurement tool for trade fairs

verfasst von : Alex Ulrich

Erschienen in: Achieving Excellence in Stakeholder Management

Verlag: Springer Berlin Heidelberg

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Exhibitions are market events at which the market participants meet each other over the course of a few days at an exhibition center. For both sides - suppliers and buyers or exhibitors and visitors - taking part in a trade fair is a multi-functional marketing instrument in the selling or purchasing process.

Metadaten
Titel
The Customer Retention Index as a marketing performance measurement tool for trade fairs
verfasst von
Alex Ulrich
Copyright-Jahr
2003
Verlag
Springer Berlin Heidelberg
DOI
https://doi.org/10.1007/978-3-540-24692-3_10