Although we advocate logically
sequential
support
for industrial development from
Kaizen training
of entrepreneurs to infrastructure investments and financial support, we do not argue that investment in infrastructure
or financial support should be delayed until the
Kaizen training
of entrepreneurs
is completed. Our proposed sequence is logically sequential but may overlap or may even be reversed over time. Thus, training, infrastructure investment, and financial support may be made in parallel, or additional training may be required after investments in infrastructure are made because an inadequate supply of entrepreneurial talent is later found to be a major bottleneck
on further development. The important point is that the
Kaizen training
of entrepreneurs
confers substantial benefits even without improving infrastructure and providing financial support (Mano et al.
2012; Sonobe and Otsuka
2014; Suzuki et al.
2014; Higuchi et al.
2015,
2016). Furthermore, we expect that such training will enhance payoffs to investments in infrastructure and the provision of financial support by enhancing the ability of entrepreneurs and making it possible to identify promising and non-promising entrepreneurs. Thus, the training of entrepreneurs
ought to be an effective entry point to industrial development.
6.2.1 Investment in Kaizen Training
A variety of human resources
with different skills, knowledge, and talents are required for economic development. For example, distribution systems must develop alongside the economy to transport goods from one place to another, and hence there must be competent staff capable of managing ports, airports, transportation and communication systems, and storage and distribution centers. This illustrates how important it is to invest in human resources for economic development. We believe that particularly scarce but critically important human resources in developing countries are competent managers and owners of enterprises, whom we refer to as entrepreneurs (Bruhn et al.
2010). They are major decision makers and must play the role of innovators.
To be innovative, entrepreneurs must invest in their human
capital. A lot of time, effort, and resources are needed for such investments. However, they cannot know in advance the quality of trainers, instructors, and teachers from whom they will learn and, hence, returns on human
capital investments are uncertain. Moreover, employers may not be interested in investing in hired managers who have the potential to become capable entrepreneurs, because they may quit their current jobs in the future. Therefore, we cannot assume that market forces lead to adequate investment in entrepreneurial
human capital. Governments in developing countries should guarantee the quality of trainers, nurture a number of
Kaizen experts, and support the training of entrepreneurs
in a sustainable fashion, as we argued in Chaps.
1 and
5. If the government is not prepared to play such a role, donor agencies and international organizations should assist the investment in entrepreneurial
human capital.
A useful lesson may be learned from the successful experience of Thailand’s Eastern
Seaboard Development
Plan (1982–95). This was a regional development plan based on the construction of harbors, highways, and industrial parks with aims of reducing congestion in Bangkok due to successful industrialization and utilizing natural gas deposit discovered in Gulf of Thailand
. The government of Japan supported the design of a development plan, provided loans, and assisted with FDI
of Japanese companies in industrial parks. Furthermore, Japan invested in managers of infrastructure and employees of Japanese companies, particularly engineers and middle-level managers. As a result, huge industrial
clusters of automobile production have been built with a large number of local enterprises and ample employment opportunities. According to ex-post assessment of the plan (Ariga and Ejima
2000), 30,000 new jobs were created in Laem Chabang City, which is located in the middle of the Eastern Seaboard, and more than 10,000 new jobs were created in Map Ta Phut Industrial Estate in the 1990s when the plan was completed. The success was attributed to the coordination of investments in human
capital, infrastructure, and factory buildings and other physical capital. Also noteworthy is the dissemination
of
Kaizen, which emphasizes a participatory approach
of workers to production management and quality control.
The quality of management has increasingly received the attention of development economists as a major factor affecting the performance of enterprises in developing countries, because it is found that firms in low-income countries are significantly more likely to suffer from poor management than their counterparts in high-income countries (Bloom et al.
2016). Thus, it is recommended that aid agencies and international organizations assist governments in developing countries in institutional building toward the goal of spreading good management practices. Indeed, there have been a number of such projects and programs. The Ethiopian
Kaizen Institute is an excellent example of institutional innovation
(Chap.
5). The World
Bank and International Labor
Organization nurtured a number of trainers who can provide business development services and master trainers who can train trainers in a large number of developing countries. There has also been assistance given directly to local firms, not through the government, such as the provision of training programs for entrepreneurs under the names of women entrepreneur programs and micro and small enterprise (MSE) training programs. Microfinance institutions have also provided business development services for their potential clients.
In recent years, there has been a considerable increase in interest among development economists in assessing the impacts of these kinds of management training programs on the trained enterprises by using randomized controlled trials (RCTs). Almost all such studies find that training has favorable effects on management practices, and several studies also find that training improved business performance measured in sales revenue, profits, productivity, and so on. Nonetheless, to our knowledge such assistance programs and projects have not led to the kind of notable industrial development in which a number of training participants grow into large firms, thereby creating a large number of jobs, nor has there been industrial development comparable to that on the Eastern Seaboard in Thailand. Presumably, the reason is that the assistance is intended to help those who start small or self-employed business and those who want to sustain their businesses. Little assistance is intended to help those who have been successful and are interested in substantially expanding their businesses by employing a large number of workers. Instead, they focused on financial literacy, how to make a business plan, elementary marketing, and entrepreneurship. Knowledge of these items is useful for any size of businesses, but it does not help entrepreneurs solve problems they would face when increasing the number of their employees. It is especially difficult to nurture an efficient workforce with workers who are not educated, not accustomed to working as part of a team, or who do not aspire to acquire new skills. In industrial clusters or cities in developed countries in which a number of medium and large enterprises are located, small business owners can easily invite a former manager of a larger firm to teach them how to cope with the problems that arise from the expansion of operation and employment size. For the majority of entrepreneurs in low-income countries, however, such experienced advisors are unavailable and, hence, it is difficult for them to learn how to manage larger enterprises.
Low-income countries in SSA potentially have a comparative advantage in labor-intensive industries due to the abundance of those who cannot earn high incomes and would accept the offer of low-wage jobs. Actually, however, such a potential advantage has not been realized because it is difficult to turn these people into efficient workers who supply effective labor at a low wage. For a low-income country to achieve industrial development on a large scale, the potential comparative advantage in labor-intensive industries must be actualized. It is true that the development of labor-intensive industries is not indispensable for high growth. It may be easy to raise the economic growth rate by making the country a focal point of outsourcing of call center services, data entry services, and other back office services from developed countries. As experienced already by India and the Philippines, however, this type of economic growth may end up with jobless growth that offers jobs to college graduates, but not to the less educated population.
To achieve economic growth with equity, low-income countries ought to seek the development of labor-intensive industries
, which in turn necessitate the dissemination
of management practices and skills that allow firms to employ a large number of employees and turn them into an effective labor force. Fortunately, there is an inexpensive, human-friendly approach to such management, as has been discussed intensively in this volume (see particularly Chap.
3). It is called
Kaizen. According to the Oxford Dictionary of English, this is “a Japanese business philosophy of continuous improvement of working practices, personal efficiency, etc.” It is not just philosophical but also scientific,
3 in the sense that it has been developed through observations and experiments by a number of firms.
Kaizen is designed to facilitate coordination of the division
of labor between managers and workers, between production divisions, and between workers. The total quality
control achieved through joint participation of managers and workers is just one of many successful examples of
Kaizen activities. Indeed, an RCT
(randomized controlled
trial) of
Kaizen for medium-size enterprises in the textile industry in India found a significant impact of
Kaizen training
on management practices and enterprise performance (Bloom et al.
2013). Similarly an RCT
in the garment industry in Vietnam also found a significant impact of
Kaizen training on
management practices and performance (Suzuki et al.
2014).
SSA has in general a comparative advantage in labor-intensive
industries such as the textile, garment, leather shoe, and simple metal-processing industries, where
Kaizen training
is found to have profound impacts on management practices and enterprise performance (Mano et al.
2012; Higuchi et al.
2015). Yet, the fact that many of these industries failed to develop strongly indicates the severe lack of managerial human
capital in the area, capable of managing a number of workers in a participatory fashion (Sonobe and Otsuka
2014).
As is demonstrated in Fig.
1.4, the results of an RCT
in the garment industry in
Tanzania by Higuchi et al. (
2016), where not only classroom lectures but also on-site training
by instructors was offered, are instructive. It is clear that improved management practices, measured by a management score,
4 were increasingly adopted more or less equally for a while after the training by the groups receiving both classroom and on-site training, only classroom training
, and only on-site
training. The control group receiving no training
also adopted some improved management practices due to imitation. The management score, however, began declining 1.5 years after the training, presumably because the trainees sorted out irrelevant practices. A major finding is that only the group receiving both classroom and on-site training
continued to increase value added, which indicates that the combination of conceptual training in the classroom and practical training on-site leads to the sustainable growth of enterprises.
The finding of RCTs
that
Kaizen training
improves enterprise performance by improving management practices, even without improving infrastructure and providing subsidized credit, strongly indicates that the
Kaizen training
is an effective first step for industrial development. Thus, it seems clear that it is desirable to train a number of specialists in
Kaizen and offer a number of
Kaizen training
courses, thereby increasing the number of competent entrepreneurs. This is what has been happening in Ethiopia, where the government established the Ethiopian
Kaizen Institute, where Japanese
Kaizen experts have been sent to train selected Ethiopians who will later be dispatched to factories and training centers (see Chap.
5).
If competent entrepreneurs are nurtured by the management training, many enterprises will develop, which will lead to congestion in the existing industrial
clusters as well as in other original locations. Then the demand for industrial parks in the suburbs of cities will increase. Investment in industrial parks will have high returns if the government allocates space to promising
entrepreneurs. If the government also provides financial
support only to those promising
entrepreneurs, the risk of failure in the allocation of investment funds will be reduced. In this way, the
TIF
approach is likely to significantly enhance the likelihood of success of industrial development.
5
Finally, it should be stressed that the policy of increasing the number of competent entrepreneurs by means of
Kaizen training
will contribute to the establishment of competitive markets, which, in turn, is expected to reduce corruption and preferential treatment of specific industries and enterprises (Otsuka and Sonobe
2011).
6.2.2 Investment in Industrial Parks
Industries tend to be concentrated geographically. This is because of the benefits of agglomeration economies, including savings on transaction costs between enterprises due to the locational proximity, development of labor markets of skilled workers, and spillovers of useful information, such as innovative new ideas (Sonobe and Otsuka
2006). Indeed, there are many promising informal industrial
clusters in SSA, such as a car repair-cum-metal processing cluster in Kumasi in Ghana
, a leather shoe cluster in Addis Ababa in Ethiopia, and garment clusters in Dar es Salaam in Tanzania
(Sonobe and Otsuka
2011). In addition to the agglomeration economies, clustering contributes to saving investment costs in infrastructure, because the construction of industrial parks equipped with transportation and communication infrastructures and water and sewage facilities is less costly than investments in such infrastructures over wide areas. Thus, the establishment of industrial parks which house enterprises producing similar and related products, for example, part suppliers and assemblers, ought to be a part of effective strategy to develop manufacturing industries.
6
The establishment of industrial parks, however, may fail to invite domestic enterprises to the parks unless there are growing enterprises looking for larger spaces to expand the operation of their businesses. This is why we advocate the training of entrepreneurs as a first step for industrialization. It is also worth emphasizing that the success of Thailand’s
Eastern Seaboard
Development Plan (ESDP), which was alluded to before, rested on the fact that the construction of industrial parks and other infrastructure coincided with the congestion of industrialized areas in Bangkok and the transformation process of the entire economy from light- to heavy-industry-centered structures, which created huge demand for production space with a sufficient supply of infrastructure (Ariga and Ejima
2000).
7 According to our own observations, industrial parks were constructed outside of the old urban industrial centers, when the original locations became congested due to the expansion and development of clustered enterprises in China
and Taiwan. The relocation of the production bases to industrial parks led to the transformation from informal to formal clusters in these countries.
The establishment of industrial parks will help attract FDI, which is widely recognized as a conduit to transfer improved production technologies and management practices from developed to developing countries. FDI, however, will not be attracted without the availability of disciplined workers, experienced middle-level managers, suppliers of simple parts and components, and the more than minimum development of supporting industries, such as machine repair sectors. FDI policies also need to be liberalized and further supports for FDI implemented. The quality of industrial parks also matters. Since construction companies and general trading companies in Japan have accumulated experience in the construction of industrial parks, public-private partnerships can be deployed for the construction of industrial parks in SSA. Such partnerships will stimulate FDI of private manufacturing companies.
ODA is
expected to help attract FDI
. This is particularly the case in Japanese ODA
(Kimura and Todo
2010). In order to do so, ODA
must be allocated to human capital development and the establishment of infrastructure, which are not amenable to market mechanisms. In particular, we advocate the
Kaizen
training
of entrepreneurs and the construction of industrial parks, because these are expected to be cost effective and conducive to industrial development.
6.2.3 Financial Support
Since the main function of financial intermediation is to allocate an appropriate amount of investment funds, the development of a financial system is indispensable for the development of the entire economy. In order to achieve this function, the financial sector needs the capacity to assess the potential performance of enterprises and the profitability of their projects. While information asymmetry generally impedes efficient transactions in the credit market, financial institutions must reduce inefficiency by means of information processing.
The development of the financial sector is slow in many developing countries, which means that the problem of asymmetric information is not overcome in a number of countries. Consequently, the financial sector fails to allocate enough funds to promising investments. In order to improve management of the financial sector, human resources must be trained and, at the same time, continuous and long-term lending experience needs to be accumulated. Furthermore, legal and institutional governance systems must be in place to facilitate efficient financial transactions. In addition, monopolistic elements of the financial sector by large conglomerates, if any, must be removed to reduce distortions in financial markets.
Therefore, on the one hand, the general support for the development of the financial sector can be efficiency-improving. On the other hand, it may be desirable to introduce selective financial support by aid agencies and international organizations, which supplement the insufficient function of the underdeveloped financial sector. In particular, selective support for promising entrepreneurs within a context of the TIF approach can be highly desirable.
Japan has developed a two-step
loan program for the purpose of targeted financial
support.
8 Under this program, Japan provides loans to development-oriented public or semi-public financial organizations in developing countries, which, in turn, provide loans to end-users who would not otherwise have access to formal loans. Prior to the 1990s, the main end-users used to be small-scale farmers in Southeast Asia. Since then, loans to small and medium
-sized enterprises (SMEs) through public-sector organizations increased, as increases in FDI
raised the demand for such loans. It is critically important to recognize that the
two-step loan is one way to support
SMEs, whose production and management efficiency can be improved by the training of managers.
Although there are many successful two-step loan
programs, the reasons for their success are not necessarily clear (Hayashi
1995). One possible though unlikely explanation is that local financial institutions possess sufficient capacity to identify promising enterprises and projects, and the two-step
loan programs simply utilize their latent capacity. Another possibility, which we believe is more plausible, is that the two-step loan
provides opportunities for local financial institutions to accumulate lending experience to new loan users and thereby develop their abilities
to find promising projects that otherwise would not have been supported.
Recently, variants in two-step
loans have arisen. For example, offering a package of loans and management training to SMEs
run by the Small Business Finance Corporation is now being widely applied in Asian countries. This attests the complementarity between loans and management training which is consistent with the TIF
approach
. In other words, we recommend providing two-step
loans to those competent entrepreneurs who have participated in
Kaizen training
programs. Since Japanese SMEs
also launch production in developing countries, the two-step loans
are used to support them. Recently, not only public-sector financial institutions but also private institutions have become involved in two-step
loan programs. In any case, we recommend the use of two
-step loans as a part of a package of industrial development policies. At the same time, we must recognize that the economic rationale for the success of two-step loans
as an aid scheme is not yet completely understood. Therefore, further academic research in this field is called for.
9
In the literature on finance in developing countries, there is a debate as to whether market-based or bank-based financial systems work better to facilitate economic development (La Porta et al.
1998; Levine
2002). The history of development of financial
sectors in developing countries in Asia, however, strongly suggests that the first priority should be the development of a financial intermediary rather than a capital market. This is because commercial banks do not function well in providing loans to SMEs
and, as a result, informal inter-business trade credit plays a major role in promoting their development (McMillan and Woodruff
1999; Allen et al.
2005). To build a better functioning financial system particularly for SMEs
, shifting from informal trade credit to formal bank credit by enhancing the capacity of the commercial banking sector is key, and a relevant policy scheme is vital (i.e., Hellman, Murdock and Stiglitz
1997). On the other hand, it may not be unrealistic that in the long-term process of developing a financial system, well-targeted two-step
loan programs can assist both the development of banking sectors and the
TIF approach
to industrial development.