Abstract
This chapter will start with a characterization of log-file data and related examples and then elaborate on ensuing levels of processing, interpretation/meaning-making, and finally support for decision-making and action (“actionable insights”). According to the characteristic of log files as sequences of action descriptions, we will set our focus on what has been called “Action Analysis” as compared to “Discourse Analysis.” Following up on the characterization of input data, we will review computational techniques that support the analysis of log files. Techniques of interest include process-oriented approaches (such as process mining, sequence analysis, or sequential pattern mining) as well as approaches based on social network analysis (SNA). Such techniques will be further discussed regarding their contribution to data interpretation and meaning-making. Finally, the future direction of log-file analysis is discussed considering the development of new technologies to analyze spoken conversation and nonverbal behaviors as part of action–log data.
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Further Readings
Harrer, A., Martínez-Monés, A., & Dimitracopoulou, A. (2009). Users’ data: Collaborative and social analysis. In N. Balacheff, S. Ludvigsen, T. De Jong, A. Lazonder, S. A. Barnes, & L. Montandon (Eds.), Technology-enhanced learning—Principles and products (pp. 175–193). Springer. This article documents and summarizes earlier discussions (before the advent of learning analytics) about standardizing action-log formats very much from a CSCL perspective under the notion of “interaction analysis.”.
Hoppe, H. U. (2017). Computational methods for the analysis of learning and knowledge building communities. In C. Lang, G. Siemens, A. F. Wise, & D. Gasévić (Eds.), The handbook of learning analytics (1st ed., pp. 23–33). Society for Learning Analytics Research (SoLAR). https://doi.org/10.18608/hla17.002. This article classifies and characterizes different types of computational analysis techniques relevant to the analysis of log files (and also learner-generated artifacts). It elaborates on certain distinctions also used in this chapter from a computer science perspective.
Oshima, J., Oshima, R., & Fujita, W. (2018). A mixed-methods approach to analyze shared epistemic agency in jigsaw instruction at multiple scales of temporality. Journal of Learning Analytics, 5(1), 10–24. This empirical study discusses how to mix traditional discourse analysis with a new computational approach in the CSCL field. Based on the dialogism, the authors examine student collaborative discourse from the two analytical points of view of how the meaning is jointly constructed.
Shaffer, D. W. (2017). Quantitative ethnography. Cathcart Press. In his book, Shaffer proposes a new discipline called quantitative ethnography. The recent development of information technologies and computer science would make it possible for us to treat big data in the CSCL field. Along with a robust epistemic stance, Shaffer explores a new direction of analyzing collaboration computationally.
Suthers, D. D., Dwyer, N., Medina, R., & Vatrapu, R. (2010). A framework for conceptualizing, representing, and analyzing distributed interaction. International Journal of Computer-Supported Collaborative Learning, 5(1), 5–42. This is a good example of how theory-building in the analysis of traces from educational conversations goes together with the development of formal representations and analysis methods.
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Oshima, J., Hoppe, H.U. (2021). Finding Meaning in Log-File Data. In: Cress, U., Rosé, C., Wise, A.F., Oshima, J. (eds) International Handbook of Computer-Supported Collaborative Learning. Computer-Supported Collaborative Learning Series, vol 19. Springer, Cham. https://doi.org/10.1007/978-3-030-65291-3_31
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