Abstract
The purpose of this research is to introduce the basic concept of multiple-criteria decision support systems (MCDSS) and to provide a general framework for building an effective MCDSS, a powerful tool for managing complex, unstructured decisions. Although various techniques for multiple-criteria decision making (MCDM) have been developed, this paper investigates the functions and properties of goal programming model-based MCDSS, the role of decision makers and MCDM models in the decision-making process, and the dynamic interaction between the model and the decision maker. The potential benefits of the MCDSS are also explained.
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Lee, S.M., Eom, H.B. Multiple-criteria decision support systems: The powerful tool for attacking complex, unstructured decisions. Systems Practice 3, 51–65 (1990). https://doi.org/10.1007/BF01062821
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DOI: https://doi.org/10.1007/BF01062821