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2013 | OriginalPaper | Buchkapitel

Risks and Rewards of Crowdsourcing Marketplaces

verfasst von : Jesse Chandler, Gabriele Paolacci, Pam Mueller

Erschienen in: Handbook of Human Computation

Verlag: Springer New York

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Abstract

Crowdsourcing has become an increasingly popular means of flexibly deploying large amounts of human computational power. The present chapter investigates the role of microtask labor marketplaces in managing human and hybrid human machine computing. Labor marketplaces offer many advantages that in combination allow human intelligence to be allocated across projects rapidly and efficiently and information to be transmitted effectively between market participants. Human computation comes with a set of challenges that are distinct from machine computation, including increased unsystematic error (e.g. mistakes) and systematic error (e.g. cognitive biases), both of which can be exacerbated when motivation is low, incentives are misaligned, and task requirements are poorly communicated. We provide specific guidance about how to ameliorate these issues through task design, workforce selection, data cleaning and aggregation.

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Metadaten
Titel
Risks and Rewards of Crowdsourcing Marketplaces
verfasst von
Jesse Chandler
Gabriele Paolacci
Pam Mueller
Copyright-Jahr
2013
Verlag
Springer New York
DOI
https://doi.org/10.1007/978-1-4614-8806-4_30