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Erschienen in:
A Method for Analysing Large-Scale UGC Data for Tourism: Application to the Case of Catalonia Kapitel lesen Erstes Kapitel lesen

2015 | OriginalPaper | Buchkapitel

Conceptualising Smart Tourism Destination Dimensions

verfasst von : Kim Boes, Dimitrios Buhalis, Alessandro Inversini

Erschienen in: Information and Communication Technologies in Tourism 2015

Verlag: Springer International Publishing

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Abstract

The term ‘smart’ represents a marketing word for all things that are embedded or enhanced by technology. One smart concept, which has gained momentum in recent years, is Smart City. It mainly focuses on how to increase the quality of life of citizens by using Information and Communication Technologies (ICT). This paper aims to explore which dimensions except technology are critical for the development of a Smart City and a Smart Tourism Destination. Following a multiple case study approach, this paper develops a framework for smartness in cities and tourism destinations. This exploratory research argues that leadership, innovation, and social capital supported by human capital are the fundamental constructs of smartness. Technology applications and ICTs are enablers, which support the core constructs of smart destinations. Results open the ground for discussing how to transpose ‘smartness’ to tourism and destination levels.

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Vorheriges Kapitel Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services
Nächstes Kapitel Strategic E-Tourism Alternatives for Destinations
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Metadaten
Titel
Conceptualising Smart Tourism Destination Dimensions
verfasst von
Kim Boes
Dimitrios Buhalis
Alessandro Inversini
Copyright-Jahr
2015
Buch
Information and Communication Technologies in Tourism 2015

Print ISBN: 978-3-319-14342-2

Electronic ISBN: 978-3-319-14343-9

Copyright-Jahr: 2015

DOI
https://doi.org/10.1007/978-3-319-14343-9_29