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2016 | OriginalPaper | Buchkapitel

Theoretical Perspectives on User Engagement

verfasst von : Heather O’Brien

Erschienen in: Why Engagement Matters

Verlag: Springer International Publishing

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Abstract

This chapter examines the theoretical foundations of user engagement. First, the definition of user engagement is deconstructed using key principles for evaluating concepts: clarity, scope and meaning. Second, two theoretical frameworks, Mihaly Csikszentmihalyi’s Flow Theory and John Dewey’s Philosophy of Experience, are presented that have informed much work on user engagement over the past decades. Third, several measurement and behavioural models of user engagement are articulated and compared. Though not an exhaustive review of the literature, the chapter identifies key works on user engagement over the past 30 years and areas of consensus and divergence in how user engagement is conceptualized in the research. The purpose of the chapter is not to propose a unified theory of engagement but to present a series of unifying propositions and open questions to inform future studies and to strengthen the theoretical framing of user engagement in theory and application

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Metadaten
Titel
Theoretical Perspectives on User Engagement
verfasst von
Heather O’Brien
Copyright-Jahr
2016
DOI
https://doi.org/10.1007/978-3-319-27446-1_1

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