ICT Tools to Foster Small-and-Medium-Enterprise Collaboration in the Energy-Retrofitting Sector

Since decades, the European Commission has turned the spotlight on energy efficiency in the building sector. While the technological domain has been investigated achieving interesting results, on the organizational and financial sides there is still a lot of room for new advancements. Especially in certain countries, the construction sector has to face many challenges. The highly fragmented markets, the cumbersome organizational models adopted by big enterprises on the one hand and the lack of knowledge and skills of Small and Medium Enterprises (SMEs) on the other hand, the perpetual variability of supporting schemes, and the plethora of regulation frameworks represent huge barriers in leveraging new ways to collaborate. Focused on SMEs, the NewBEE EU-project sheds light on innovative methodologies to set-up new collaborative business models in the energy-retrofitting sector that may accelerate the transition towards more sustainable buildings and cities. SMEs currently face two main problems: (a) the availability of easy-to-access knowledge and (b) the ineffectiveness of existing organizational and business models. To tackle these issues, NewBEE provides a comprehensive ICT platform to foster innovative methodologies facilitating the collaboration of actors in the energy-retrofitting chain, enabling the adoption of the business models. The paper briefly introduces the NewBEE-project approach followed by the description of the core modules of the tools: The application of the NewBEE methodology has been tested in four real business cases: Spain, Slovenia, Germany and Finland. Recommendations raised during the demonstration phase are reported. In a mature market like the building one, the NewBEE project shows how innovative ICT technologies may help SMEs to fine-tune their business model, creating opportunities to collaborate both in a virtual and a real way.