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Erschienen in:
Coping with Accessibility Challenges for Security - A User Study with Blind Smartphone Users Kapitel lesen Erstes Kapitel lesen

2017 | OriginalPaper | Buchkapitel

Active Involvement of Software Developers in Usability Engineering: Two Small-Scale Case Studies

verfasst von : Nis Bornoe, Jan Stage

Erschienen in: Human-Computer Interaction – INTERACT 2017

Verlag: Springer International Publishing

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Abstract

The essence of usability evaluations is to produce feedback that supports the downstream utility so the interaction design can be improved and problems can be fixed. In practice, software development organizations experience several obstacles for conducting usability engineering. One suggested approach is to train and involve developers in all phases of usability activities from evaluations, to problem reporting, and making redesign proposals. Only limited work has previously investigated the impact of actively involving developers in usability engineering. In this paper, we present two small-scale case studies in which we investigate the developers’ experience of conducting usability evaluations and participating in a redesign workshop. In both case studies developers actively engaged in both activities. Per the developers, this approach supported problem understanding, severity ratings, and problem fixing. At the organizational level, we found that the attitude towards and understanding of the role of usability engineering improved.

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Vorheriges Kapitel Special Digital Monies: The Design of Alipay and WeChat Wallet for Mobile Payment Practices in China
Nächstes Kapitel Adoption of UX Evaluation in Practice: An Action Research Study in a Software Organization
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Metadaten
Titel
Active Involvement of Software Developers in Usability Engineering: Two Small-Scale Case Studies
verfasst von
Nis Bornoe
Jan Stage
Copyright-Jahr
2017
Buch
Human-Computer Interaction – INTERACT 2017

Print ISBN: 978-3-319-68058-3

Electronic ISBN: 978-3-319-68059-0

Copyright-Jahr: 2017

DOI
https://doi.org/10.1007/978-3-319-68059-0_10

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