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Erschienen in:
Collaborative Dynamic Capabilities: The Dynamic Capabilities View Kapitel lesen Erstes Kapitel lesen

2018 | OriginalPaper | Buchkapitel

2. Service Innovation Through Collaborative Dynamic Capabilities: A Systems Approach

verfasst von : Mitsuru Kodama

Erschienen in: Collaborative Dynamic Capabilities for Service Innovation

Verlag: Springer International Publishing

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Abstract

Chapter 2 discusses the theory of capabilities congruence in and between companies and business ecosystems based on systems theory. It identifies four important insights for dynamically handling changing environments and building business ecosystems through service innovations. These insights cover: dynamic external congruence; capabilities congruence between managerial elements; the orchestration of co-specialized assets in and out of a company; capabilities congruence among stakeholders.
The chapter also presents: the concept of synchronization (synthesis) of the “strategic innovation loop” among partners in each of the domains of the Capabilities Map; the concept of “boundaries synchronization” from the perspective of micro strategy; and a framework for a co-creation and co-evolution model for achieving sustainable service innovations and business ecosystems.

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Vorheriges Kapitel Collaborative Dynamic Capabilities: The Dynamic Capabilities View
Nächstes Kapitel E-healthcare Service Innovations: In Depth Case Studies in Japan
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Metadaten
Titel
Service Innovation Through Collaborative Dynamic Capabilities: A Systems Approach
verfasst von
Mitsuru Kodama
Copyright-Jahr
2018
Buch
Collaborative Dynamic Capabilities for Service Innovation

Print ISBN: 978-3-319-77239-4

Electronic ISBN: 978-3-319-77240-0

Copyright-Jahr: 2018

DOI
https://doi.org/10.1007/978-3-319-77240-0_2