2004 | OriginalPaper | Buchkapitel
ThinkLets as Building Blocks for Collaboration Processes: A Further Conceptualization
verfasst von : Gwendolyn L. Kolfschoten, Robert O. Briggs, Jaco H. Appelman, Gert-Jan de Vreede
Erschienen in: Groupware: Design, Implementation, and Use
Verlag: Springer Berlin Heidelberg
Enthalten in: Professional Book Archive
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In the past decade, there has been a steady increase in the importance of collaboration to value creation in organizations, which has given rise to a new research field. Collaboration Engineering aims to model, design, and deploy repeatable collaboration processes to be executed by practitioners themsleves of high-value recurring collaborative tasks. Thus the aim of collaboration engineering is to create ready made designs for group processes. A key concept in Collaboration Engineering is a thinkLet – a codified facilitation intervention in a group process to create a desired pattern of collaboration. This paper presents an analysis of the thinkLet concept and possible thinkLet classification schemes to support collaboration engineers in effectively designing collaboration processes.