2011 | OriginalPaper | Buchkapitel
Monitoring Business Process Compliance Using Compliance Rule Graphs
verfasst von : Linh Thao Ly, Stefanie Rinderle-Ma, David Knuplesch, Peter Dadam
Erschienen in: On the Move to Meaningful Internet Systems: OTM 2011
Verlag: Springer Berlin Heidelberg
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Driven by recent trends, effective compliance control has become a crucial success factor for companies nowadays. In this context, compliance monitoring is considered an important building block to support business process compliance. Key to the practical application of a monitoring framework will be its ability to reveal and pinpoint violations of imposed compliance rules that occur during process execution. In this context, we propose a compliance monitoring framework that tackles three major challenges. As a compliance rule can become activated multiple times within a process execution, monitoring only its overall enforcement can be insufficient to assess and deal with compliance violations. Therefore, our approach enables to monitor each activation of a compliance rule individually. In case of violations, we are able to derive the particular root cause, which is helpful to apply specific remedy strategies. Even if a rule activation is not yet violated, the framework can provide assistance in proactively enforcing compliance by deriving measures to render the rule activation satisfied.