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Schweigen in Organisationen

Warum Mitarbeiter/innen kritische Themen nicht ansprechen und wie Führungskräfte das Schweigen überwinden können

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Handbuch Mitarbeiterführung

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Zusammenfassung

Ob kritische Themen in Organisationen angesprochen oder verschwiegen werden, beeinflusst das individuelle und kollektive Lernen, die Qualität von Gruppenentscheidungen, das Erkennen von Fehlern und Fehlentwicklungen und die Gesundheit der Mitarbeiter/innen. Für Führungskräfte bietet die offene Rückmeldung der Geführten eine wichtige Informationsquelle für die Angemessenheit des eigenen Führungshandelns und Anpassungsbedarf im Team. Im Kapitel stelle ich die wesentlichen Motive für Mitarbeiterschweigen vor und beschreibe, welche Faktoren auf der Ebene des Individuums, des Teams und der Organisation diese Motive begünstigen. Im letzten Teil des Kapitels zeige ich Ansatzpunkte auf, wie Führungskräfte Mitarbeiterschweigen überwinden können.

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  1. Institut für Psychologie, Universität Leipzig, Leipzig, Deutschland

    Michael Knoll

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  1. Universität der Bundeswehr, Helmut-Schmidt-Universität Universität der Bundeswehr, Hamburg, Deutschland

    Jörg Felfe

  2. Frankfurt, Hessen, Deutschland

    Rolf van Dick

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Knoll, M. (2023). Schweigen in Organisationen. In: Felfe, J., van Dick, R. (eds) Handbuch Mitarbeiterführung. Springer Reference Psychologie . Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-55213-7_37-2

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  • DOI: https://doi.org/10.1007/978-3-642-55213-7_37-2

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Chapter history

  1. Latest

    in Organisationen
    Published:
    11 July 2023

    DOI: https://doi.org/10.1007/978-3-642-55213-7_37-2

  2. Original

    Mit dem Gesicht zum Volke
    Published:
    24 July 2015

    DOI: https://doi.org/10.1007/978-3-642-55213-7_37-1

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