Abstract
Due to the increasing popularity of smartphones and their apps, mobile technologies have been effectively changed the nature of travel. This study employed a data mining approach to classify the types of information services and design features of travel-related iPhone apps as well as users’ evaluation and reviews of these apps. The results identify the range of iPhone apps from both the developers’ and users’ perspectives. This study documents the state-of-theart of mobile technologies and serves as an important foundation for understanding the emerging technological environment that will cause substantial change in travel and tourism.
This is a preview of subscription content, log in via an institution to check access.
Preview
Unable to display preview. Download preview PDF.
References
Anckar, B. & D’Incau, D. (2002). Value creation in mobile commerce: findings from a consumer survey. Journal of Information Technology Theory and Application 4(1): 43–64.
Brown, B. & Charlmers, M. (2003). Tourism and mobile technology. Paper presented at the Eighth European Conference on Computer-Supported Cooperative Work, Helsinki, Finland.
Carlsson, C., Walden, P. & Yang, F. (2008). Travel MoCo — a mobile community service for tourists. Paper presented at the 7th International Conference on Mobile Business.
Chang, Y. F., Chen, C. S. & Zhou, H. (2009). Smart phone for mobile commerce. Computer Standards &Interfaces 31(4): 740–747.
Dala-Ali, B. M., Lloyd, M. A. & Al-Abed, Y. (2011). The use of the iPhone for surgeons. The Surgeon 9: 44–48.
Domingos, P. & Pazzani, M. (1997). On the optimality of the simple Bayesian classifier under zero-one loss. Machine Learning 29(2): 103–130.
Feldman, R. & Sanger, J. (2007). The Text Mining Handbook: Advanced Approaches in Analyzing Unstructured Data. New York: Cambridge University Press.
Fulk, J. (1993). Social construction of communication technology. Academy of Management Journal 36(5): 921–950.
Gretzel, U. (2010). Travel in the network: redirected gazes, ubiquitous connections and new frontiers. In M. Levina & G. Kien (Eds.), Post-global Network and Everyday Life (pp. 41–58). New York: Peter Lang.
Gretzel, U. & Jamal, T. (2009). Conceptualizing the creative tourist class: technology, mobility and tourism experiences. Tourism Analysis 14(4): 471–482.
Grün, C., Pröll, B., Werthner, H., Retschitzegger, W. & Schwinger, W. (2008). Assisting tourists on the move — an evaluation of mobile tourist guides. Paper presented at the 7th International Conference on Mobile Business.
Katz, J. E. (2006). Magic in the Air: Mobile Communication and the Transformation of Social Life. New Brunswick, NJ: Transaction Publishers.
Kenteris, M. & Gavalas, D. (2011). Electronic mobile guide: a survey. Personal and Ubiquitous Computing 15(1): 97–111.
Kenteris, M., Gavalas, D. & Economou, D. (2009). An innovative mobile electronic tourist guide application. Personal and Ubiquitous Computing 13(2): 103–118.
Krippendorff, K. (2004). Content Analysis: An Introduction to Its Methodology (2nd ed.). Thousand Oaks: SAGE.
Lashkari, A. H., Parhizkar, B. & Mohamedali, M. A. (2010). Augmented reality tourist catalogue using mobile technology. Paper presented at the International Conference on Computer Research and Development.
O’Brien, P. & Burmeister, J. (2003). Ubiquitous travel service delivery. Information Technology &Tourism 5(4): 221–233.
Poslad, S., Laamanen, H., Malaka, R., Nick, A., Buckle, P. & Zipf, A. (2001). CRUMPET: creation of user-friendly mobile services personalized for tourism. Paper presented at the 3G 2001, London.
Rasinger, J., Fuchs, M. & Höpken, W. (2007). Information search with mobile tourist guides: A survey of usage intention. Information Technology &Tourism 9(3/4): 177–194.
Roussos, G., Marsh, A. J. & Maglavera, S. (2005). Enabling pervasive computing with smart phones. IEEE Pervasive Computing 4(2): 20–27.
Sebastiani, F. (2002). Machine learning in automated text categorization. ACM Computing Surveys 34(1): 1–47.
Tussyadiah, I. & Fesenmaier, D. R. (2009). Mediating tourist experiences: Access to places via shared videos. Annals of Tourism Research 36(1): 24–40.
Wang, D., Park, S. & Fesenmaier, D. R. (2011). The role of smartphones in mediating the touristic experience. Journal of Travel Research, Accepted.
Want, R. (2009). When cell phones become computers. IEEE Pervasive Computing 8(2): 2–5.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer-Verlag/Wien
About this paper
Cite this paper
Wang, D., Xiang, Z. (2012). The New Landscape of Travel: A Comprehensive Analysis of Smartphone Apps. In: Fuchs, M., Ricci, F., Cantoni, L. (eds) Information and Communication Technologies in Tourism 2012. Springer, Vienna. https://doi.org/10.1007/978-3-7091-1142-0_27
Download citation
DOI: https://doi.org/10.1007/978-3-7091-1142-0_27
Publisher Name: Springer, Vienna
Print ISBN: 978-3-7091-1141-3
Online ISBN: 978-3-7091-1142-0