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Transfer penalties: Another look at transit riders' reluctance to transfer

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Abstract

Two on-board surveys were conducted to determine how transit riders perceive transfers. The surveys were conducted before and after the imposition of a transfer in the middle of an existing bus route. Results of the surveys showed that riders perceive bus transit trips as significantly worse when the trip requires a transfer, even if transfer time is neglibible.

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References

  • Horowitz, Alan J. (1981). “Subjective value of time in bus transit level,” Transportation, 10:149–164.

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  • Newell, G. F. (1979). “Some issues relating to the optimal design of bus routes,” Transportation Science 13 (1).

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Authors and Affiliations

  1. Civil Engineering Department, University of Wisconsin-Milwaukee, P.O. Box 784, W153201, Milwaukee, U.S.A.

    Alan J. Horowitz & Dennis J. Zlosel

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  1. Alan J. Horowitz
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  2. Dennis J. Zlosel
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Horowitz, A.J., Zlosel, D.J. Transfer penalties: Another look at transit riders' reluctance to transfer. Transportation 10, 279–282 (1981). https://doi.org/10.1007/BF00148463

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  • DOI: https://doi.org/10.1007/BF00148463

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