Abstract:
In this paper we argue that substitution-based function allocation methods (such as MABA-MABA, or Men-Are-Better-At/Machines-Are-Better-At lists) cannot provide progress on human–automation co-ordination. Quantitative ‘who does what’ allocation does not work because the real effects of automation are qualitative: it transforms human practice and forces people to adapt their skills and routines. Rather than re-inventing or refining substitution-based methods, we propose that the more pressing question on human–automation co-ordination is ‘How do we make them get along together?’
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Correspondence and offprint requests to: S. W. A. Dekker, Department of Mechanical Engineering, IKP, Linköping Institute of Technology, SE - 581 83 Linköping, Sweden. Tel.: +46 13 281646; fax +4613282579; email: sidde@ikp.liu.se
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Dekker, S., Woods, D. MABA-MABA or Abracadabra? Progress on Human–Automation Co-ordination . Cognition Tech Work 4, 240–244 (2002). https://doi.org/10.1007/s101110200022
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DOI: https://doi.org/10.1007/s101110200022