Skip to main content
Erschienen in: Universal Access in the Information Society 2/2007

01.09.2007 | Long Paper

Characterising user capabilities to support inclusive design evaluation

verfasst von: Umesh Persad, Patrick Langdon, John Clarkson

Erschienen in: Universal Access in the Information Society | Ausgabe 2/2007

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Designers require knowledge and data about users to effectively evaluate product accessibility during the early stages of design. This paper addresses this problem by setting out the sensory, cognitive and motor dimensions of user capability that are important for product interaction. The relationship between user capability and product demand is used as the underlying conceptual model for product design evaluations and for estimating the number of people potentially excluded from using a given product.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Langdon, P.M., Adams, R., Clarkson, P.J.: Universal access to assistive technology through ‘client-centred’ cognitive assessment, in Lecture Notes in Computer Science, Universal access, theoretical perspectives, practice and experience, v2615/2003, pp. 153–164. Springer, Heidelberg (2002) Langdon, P.M., Adams, R., Clarkson, P.J.: Universal access to assistive technology through ‘client-centred’ cognitive assessment, in Lecture Notes in Computer Science, Universal access, theoretical perspectives, practice and experience, v2615/2003, pp. 153–164. Springer, Heidelberg (2002)
2.
Zurück zum Zitat Baddeley, A.D.: The episodic buffer: a new component of working memory? Trends Cogn. Sci. 4, 417–423 (2000)CrossRef Baddeley, A.D.: The episodic buffer: a new component of working memory? Trends Cogn. Sci. 4, 417–423 (2000)CrossRef
3.
Zurück zum Zitat Bridger, R.S.: Introduction to ergonomics, 2nd edn. Taylor & Francis, London (2003) Bridger, R.S.: Introduction to ergonomics, 2nd edn. Taylor & Francis, London (2003)
4.
Zurück zum Zitat Brinck, T.: Return on goodwill: return on investment for accessibility. In: Bias, R.G., Mayhew, D.J. (eds.) Cost-Justifying Usability: An Update for the Internet Age, 2nd edn. Morgan Kaufmann Publishers, San Francisco (2005) Brinck, T.: Return on goodwill: return on investment for accessibility. In: Bias, R.G., Mayhew, D.J. (eds.) Cost-Justifying Usability: An Update for the Internet Age, 2nd edn. Morgan Kaufmann Publishers, San Francisco (2005)
5.
Zurück zum Zitat Byrne, M.D.: Cognitive Architecture. In: Jacko, J.A., Sears, A. (eds) The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 97–117. LEA, New Jersey (2003) Byrne, M.D.: Cognitive Architecture. In: Jacko, J.A., Sears, A. (eds) The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 97–117. LEA, New Jersey (2003)
6.
Zurück zum Zitat Cañas, J.J., Antolí, A., Quesada J.F.: The role of working memory on measuring mental models of physical systems. Psicologica 22, 25–42 (2001) Cañas, J.J., Antolí, A., Quesada J.F.: The role of working memory on measuring mental models of physical systems. Psicologica 22, 25–42 (2001)
7.
Zurück zum Zitat Card, S.K., Moran, T.P., Newell, A.: The Psychology of Human–Computer Interaction. Lawrence Erlbaum Associates Inc, Mahwah (1983) Card, S.K., Moran, T.P., Newell, A.: The Psychology of Human–Computer Interaction. Lawrence Erlbaum Associates Inc, Mahwah (1983)
8.
Zurück zum Zitat Cardoso, C.: Design for Inclusivity: Assessing the Accessibility of Everyday Products. PhD thesis, University of Cambridge (2005) Cardoso, C.: Design for Inclusivity: Assessing the Accessibility of Everyday Products. PhD thesis, University of Cambridge (2005)
9.
Zurück zum Zitat Carlsson, G., Iwarsson, S., Sthål, A.: The personal component of accessibility at group level: exploring the complexity of functional capacity. Scand. J. Occupational Therapy 9, 100–108 (2002)CrossRef Carlsson, G., Iwarsson, S., Sthål, A.: The personal component of accessibility at group level: exploring the complexity of functional capacity. Scand. J. Occupational Therapy 9, 100–108 (2002)CrossRef
10.
Zurück zum Zitat Clarkson, J., Keates, S.: User capabilities and product demands. In: Include 2003—Inclusive design for society and business, London (2003) Clarkson, J., Keates, S.: User capabilities and product demands. In: Include 2003—Inclusive design for society and business, London (2003)
11.
Zurück zum Zitat Colenbrander, A.: Aspects of vision loss–visual functions and functional vision. Visual Impairment Res. 5, 115–136 (2003)CrossRef Colenbrander, A.: Aspects of vision loss–visual functions and functional vision. Visual Impairment Res. 5, 115–136 (2003)CrossRef
12.
Zurück zum Zitat DeBonis, D.A., Donohue, C.L.: Survey of Audiology: Fundamentals for Audiologists and Health Professionals. Pearson/Allyn and Bacon, Boston (2004) DeBonis, D.A., Donohue, C.L.: Survey of Audiology: Fundamentals for Audiologists and Health Professionals. Pearson/Allyn and Bacon, Boston (2004)
13.
Zurück zum Zitat Dong, H.: Barriers to Inclusive Design in the UK. PhD thesis, University of Cambridge (2004) Dong, H.: Barriers to Inclusive Design in the UK. PhD thesis, University of Cambridge (2004)
14.
Zurück zum Zitat Fleishman, E.A., Quaintance, M.K.: Taxonomies of human performance—the description of human tasks. Academic, New York (1984) Fleishman, E.A., Quaintance, M.K.: Taxonomies of human performance—the description of human tasks. Academic, New York (1984)
15.
Zurück zum Zitat Fletcher, D.C., American Academy of Ophthalmology.: Low vision rehabilitation: caring for the whole person. Ophthalmology monographs, vol 12. American Academy of Ophthalmology, San Francisco [Great Britain] (1999) Fletcher, D.C., American Academy of Ophthalmology.: Low vision rehabilitation: caring for the whole person. Ophthalmology monographs, vol 12. American Academy of Ophthalmology, San Francisco [Great Britain] (1999)
16.
Zurück zum Zitat Goodman, J., Langdon, P.M., Clarkson, P.J.: Providing strategic user information for designers: methods and initial findings. In: Clarkson, J., Langdon, P., Robinson, P. (eds.) Designing Accessible Technology, pp. 41–51. Springer, Heidelberg (2006) Goodman, J., Langdon, P.M., Clarkson, P.J.: Providing strategic user information for designers: methods and initial findings. In: Clarkson, J., Langdon, P., Robinson, P. (eds.) Designing Accessible Technology, pp. 41–51. Springer, Heidelberg (2006)
17.
Zurück zum Zitat Grundy, E., Ahlburg, D., Ali, M., Breeze, E, Sloggett, A: Disability in Great Britain: Results from the 1996/97 disability follow-up to the family resources survey. UK Department of Social Security (1999) Grundy, E., Ahlburg, D., Ali, M., Breeze, E, Sloggett, A: Disability in Great Britain: Results from the 1996/97 disability follow-up to the family resources survey. UK Department of Social Security (1999)
18.
Zurück zum Zitat Gyi, D.E, Sims, R.E, Porter, J.M, Marshall, R., Case, K.: Representing older and disabled people in virtual user trials: data collection methods. Appl. Ergon. 35, 443–451 (2004)CrossRef Gyi, D.E, Sims, R.E, Porter, J.M, Marshall, R., Case, K.: Representing older and disabled people in virtual user trials: data collection methods. Appl. Ergon. 35, 443–451 (2004)CrossRef
19.
Zurück zum Zitat Hartson, H.R., Andre, T.S, Williges, R.C.: Criteria for evaluating usability evaluation methods. Int. J. Hum. Comput. Interact. 13, 373–410 (2001)CrossRef Hartson, H.R., Andre, T.S, Williges, R.C.: Criteria for evaluating usability evaluation methods. Int. J. Hum. Comput. Interact. 13, 373–410 (2001)CrossRef
20.
Zurück zum Zitat Jacko, J.A., Dixon, M.A., Jr RHR, Scott, I.U., Pappas, C.J.: Visual profiles: a critical component of universal access. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems: the CHI is the Limit, Pittsburgh (1999) Jacko, J.A., Dixon, M.A., Jr RHR, Scott, I.U., Pappas, C.J.: Visual profiles: a critical component of universal access. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems: the CHI is the Limit, Pittsburgh (1999)
21.
Zurück zum Zitat Jacko, J.A., Vitense, H.S.: A review and reappraisal of information technologies within a conceptual framework for individuals with disabilities. Universal Access Inf. Soc. 1, 56–79 (2001) Jacko, J.A., Vitense, H.S.: A review and reappraisal of information technologies within a conceptual framework for individuals with disabilities. Universal Access Inf. Soc. 1, 56–79 (2001)
22.
Zurück zum Zitat John, B.E., Kieras, D.E.: The GOMS Family of Analysis Techniques: Tools for Design and Evaluation, Human–Computer Interaction Institute Technical Report CMU-HCII-94-106. School of Computer Science, Carnegie Mellon University (1994) John, B.E., Kieras, D.E.: The GOMS Family of Analysis Techniques: Tools for Design and Evaluation, Human–Computer Interaction Institute Technical Report CMU-HCII-94-106. School of Computer Science, Carnegie Mellon University (1994)
23.
Zurück zum Zitat Kanis, H: Operation of controls on consumer products by physically impaired users. Hum. Factors 35, 305–328 (1993) Kanis, H: Operation of controls on consumer products by physically impaired users. Hum. Factors 35, 305–328 (1993)
24.
Zurück zum Zitat Karwowski, W.: Achieving compatibility in human–computer interface design and evaluation. In: Jacko, J.A., Sears, A. (eds.) The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications, LEA, NJ (2002) Karwowski, W.: Achieving compatibility in human–computer interface design and evaluation. In: Jacko, J.A., Sears, A. (eds.) The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications, LEA, NJ (2002)
25.
Zurück zum Zitat Keates, S., Clarkson, J.: Countering design exclusion—an introduction to inclusive design. Springer, Heidelberg (2003) Keates, S., Clarkson, J.: Countering design exclusion—an introduction to inclusive design. Springer, Heidelberg (2003)
26.
Zurück zum Zitat Keates, S., Clarkson, J.: Supporting the adoption of inclusive design practices. In: Include 2003—inclusive design for society and business, London (2003) Keates, S., Clarkson, J.: Supporting the adoption of inclusive design practices. In: Include 2003—inclusive design for society and business, London (2003)
27.
Zurück zum Zitat Kondraske, G.V: Workplace design: an elemental resource approach to task analysis and human performance measurements. In: Choice For All. ICAART’88. RESNA International Conference of the Association for the Advancement of Rehabilitation Technology, Montreal (1988) Kondraske, G.V: Workplace design: an elemental resource approach to task analysis and human performance measurements. In: Choice For All. ICAART’88. RESNA International Conference of the Association for the Advancement of Rehabilitation Technology, Montreal (1988)
28.
Zurück zum Zitat Kondraske, G.V.: Measurement tools and processes in rehabilitation engineering. In: Bronzino, J.D. (ed.) The Biomedical Engineering Handbook, 2nd edn, vol 2. CRC Press, Boca Raton pp. 145.1–145.16 (2000) Kondraske, G.V.: Measurement tools and processes in rehabilitation engineering. In: Bronzino, J.D. (ed.) The Biomedical Engineering Handbook, 2nd edn, vol 2. CRC Press, Boca Raton pp. 145.1–145.16 (2000)
29.
Zurück zum Zitat Kondraske, G.V: A working model for human system-task interfaces. In Bronzino JD (ed.) The Biomedical Engineering Handbook, 2nd edn, vol 2, pp. 147.1–147.18. CRC Press, Boca Raton (2000) Kondraske, G.V: A working model for human system-task interfaces. In Bronzino JD (ed.) The Biomedical Engineering Handbook, 2nd edn, vol 2, pp. 147.1–147.18. CRC Press, Boca Raton (2000)
30.
Zurück zum Zitat Kwahk, J., Han, S.H.: A methodology for evaluating the usability of audiovisual consumer electronic products. Appl. Ergon. 33, 419–431 (2002)CrossRef Kwahk, J., Han, S.H.: A methodology for evaluating the usability of audiovisual consumer electronic products. Appl. Ergon. 33, 419–431 (2002)CrossRef
31.
Zurück zum Zitat Langdon, P., Keates, S., Clarkson, P.: New cognitive capability scales for inclusive product design. In: Keates, S., Clarkson, J., Langdon, P., Robinson, P. (eds.) Designing a More Inclusive World. Springer, London (2004) Langdon, P., Keates, S., Clarkson, P.: New cognitive capability scales for inclusive product design. In: Keates, S., Clarkson, J., Langdon, P., Robinson, P. (eds.) Designing a More Inclusive World. Springer, London (2004)
32.
Zurück zum Zitat Martin, J., Elliott, D.: Creating an overall measure of severity of disability for the office of population censuses and surveys disability survey. J. Roy. Stat. Soc. Ser. A (Stat. Soc.) 155, 121–140 (1992)CrossRef Martin, J., Elliott, D.: Creating an overall measure of severity of disability for the office of population censuses and surveys disability survey. J. Roy. Stat. Soc. Ser. A (Stat. Soc.) 155, 121–140 (1992)CrossRef
33.
Zurück zum Zitat Meister, D.: Behavioural Analysis and Measurement Methods. Wiley, New York (1985) Meister, D.: Behavioural Analysis and Measurement Methods. Wiley, New York (1985)
34.
Zurück zum Zitat Monk, A.: Cyclic interaction: a unitary approach to intention, action and the environment. Cognition 68, 95–110 (1998)CrossRef Monk, A.: Cyclic interaction: a unitary approach to intention, action and the environment. Cognition 68, 95–110 (1998)CrossRef
35.
Zurück zum Zitat Moore, B.C.J.: Cochlear Hearing Loss. Whurr, London (1998) Moore, B.C.J.: Cochlear Hearing Loss. Whurr, London (1998)
36.
Zurück zum Zitat Moore, B.C.J.: An Introduction to the Psychology of Hearing, 5th edn. Academic, San Diego (2003) Moore, B.C.J.: An Introduction to the Psychology of Hearing, 5th edn. Academic, San Diego (2003)
37.
Zurück zum Zitat Napier, J.R.: The prehensile movements of the human hand. J. Bone Joint Surg. 38B, 902–913 (1956) Napier, J.R.: The prehensile movements of the human hand. J. Bone Joint Surg. 38B, 902–913 (1956)
38.
Zurück zum Zitat Norman, D.A.: Some observations on mental models. In: Gentner, D., Stevens, A.L. (eds.) Mental Models. Lawrence Erlbaum Associates, Mahwah, pp. 7–14 (1983) Norman, D.A.: Some observations on mental models. In: Gentner, D., Stevens, A.L. (eds.) Mental Models. Lawrence Erlbaum Associates, Mahwah, pp. 7–14 (1983)
39.
Zurück zum Zitat Norman, D.A.: The Design of Everyday Things. Basic Books (Perseus), New York (2002) Norman, D.A.: The Design of Everyday Things. Basic Books (Perseus), New York (2002)
40.
Zurück zum Zitat Norton, T.T., Corliss, D.A., Bailey, J.E.: The psychophysical measurement of visual function. Butterworth Heinemann, London (2002) Norton, T.T., Corliss, D.A., Bailey, J.E.: The psychophysical measurement of visual function. Butterworth Heinemann, London (2002)
41.
Zurück zum Zitat Persad, U., Langdon, P.M., Clarkson, P.J.: Exploring user capabilities and health: A population perspective. In: Contemporary Ergonomics 2006, Cambridge (2006) Persad, U., Langdon, P.M., Clarkson, P.J.: Exploring user capabilities and health: A population perspective. In: Contemporary Ergonomics 2006, Cambridge (2006)
42.
Zurück zum Zitat Petrie, H.: Accessibility and usability requirements for ICTs for disabled and elderly people: a functional classification approach. In: Nicolle, C., Abascal, J. (eds.) Inclusive Design Guidelines for HCI, Taylor & Francis, San Francisco (2001) Petrie, H.: Accessibility and usability requirements for ICTs for disabled and elderly people: a functional classification approach. In: Nicolle, C., Abascal, J. (eds.) Inclusive Design Guidelines for HCI, Taylor & Francis, San Francisco (2001)
43.
Zurück zum Zitat Pirkl, J.J, Babic, A.L.: Guidelines and Strategies for Designing Transgenerational Products: A Resource Manual for Industrial Design Professionals. Syracuse University Series in Gerontology Education. Copley Publishing Group, Acton (1988) Pirkl, J.J, Babic, A.L.: Guidelines and Strategies for Designing Transgenerational Products: A Resource Manual for Industrial Design Professionals. Syracuse University Series in Gerontology Education. Copley Publishing Group, Acton (1988)
44.
Zurück zum Zitat Porter, J.M., Case, K., Marshall, R., Gyi, D., Oliver, RSn.: ‘Beyond Jack and Jill’: designing for individuals using HADRIAN. Int. J. Indus. Ergon. 33, 249–264 (2004)CrossRef Porter, J.M., Case, K., Marshall, R., Gyi, D., Oliver, RSn.: ‘Beyond Jack and Jill’: designing for individuals using HADRIAN. Int. J. Indus. Ergon. 33, 249–264 (2004)CrossRef
45.
Zurück zum Zitat Poulson, D., Ashby, M., Richardson, S. (eds) (1996) USERfit A practical handbook on user-centred design for assistive technology. Handbook produced within the European Commission TIDE programme USER project, HUSAT Research Institute, Loughborough Poulson, D., Ashby, M., Richardson, S. (eds) (1996) USERfit A practical handbook on user-centred design for assistive technology. Handbook produced within the European Commission TIDE programme USER project, HUSAT Research Institute, Loughborough
46.
Zurück zum Zitat Proctor, R.W., Vu, K-P.L.: Human information processing: an overview for human–computer interaction. In: Jacko, J.A, Sears, A. (eds.) The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 35–51. LEA, New Jersey (2003) Proctor, R.W., Vu, K-P.L.: Human information processing: an overview for human–computer interaction. In: Jacko, J.A, Sears, A. (eds.) The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 35–51. LEA, New Jersey (2003)
47.
Zurück zum Zitat Robertson, SI.: Problem Solving. Psychology Press, Hove (2001) Robertson, SI.: Problem Solving. Psychology Press, Hove (2001)
48.
Zurück zum Zitat Russell, S.J, Norvig, P.: Artificial intelligence: a modern approach, 2nd, International edn, Prentice Hall series in artificial intelligence. Prentice Hall/Pearson Education, Upper Saddle River/London (2003) Russell, S.J, Norvig, P.: Artificial intelligence: a modern approach, 2nd, International edn, Prentice Hall series in artificial intelligence. Prentice Hall/Pearson Education, Upper Saddle River/London (2003)
49.
Zurück zum Zitat Schieber, F.: Aging and the senses. In: Birren, J.E, Sloan R., Cohen, G. (eds.) Handbook of Mental Health and Aging, pp. 251–306. Academic, New York (1992) Schieber, F.: Aging and the senses. In: Birren, J.E, Sloan R., Cohen, G. (eds.) Handbook of Mental Health and Aging, pp. 251–306. Academic, New York (1992)
50.
Zurück zum Zitat Schiffman, H.R.: Sensation and Perception: An Integrated Approach, 5th edn. Wiley, New York (2000) Schiffman, H.R.: Sensation and Perception: An Integrated Approach, 5th edn. Wiley, New York (2000)
51.
Zurück zum Zitat Sears, A., Young, M.: Physical disabilities and computing technologies: an analysis of impairments. In: Jacko, J.A., Sears, A. (eds.) The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 482–503. LEA, New Jersey (2003) Sears, A., Young, M.: Physical disabilities and computing technologies: an analysis of impairments. In: Jacko, J.A., Sears, A. (eds.) The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 482–503. LEA, New Jersey (2003)
52.
Zurück zum Zitat Sesto, M., Vanderheiden, G., Radwin, R.G.: Functional characterization of disability and interface use. In: RESNA 2004 Conference (2004) Sesto, M., Vanderheiden, G., Radwin, R.G.: Functional characterization of disability and interface use. In: RESNA 2004 Conference (2004)
53.
Zurück zum Zitat Story, M.F., Muller, J.L., Mace, R.L.: The Universal Design File—Designing for People of All Ages and Abilities. The Center for Universal Design (1998) Story, M.F., Muller, J.L., Mace, R.L.: The Universal Design File—Designing for People of All Ages and Abilities. The Center for Universal Design (1998)
54.
Zurück zum Zitat Vanderheiden, G.C., Vanderheiden, K.: Guidelines for the Design of Consumer Products to Increase Their Accessibility to People with Disabilities—Working Draft 1.7. Trace R & D Center (1992) Vanderheiden, G.C., Vanderheiden, K.: Guidelines for the Design of Consumer Products to Increase Their Accessibility to People with Disabilities—Working Draft 1.7. Trace R & D Center (1992)
55.
Zurück zum Zitat VanDerVeer, G.C., Melguizo, MdCP.: Mental models. In: Jacko, J.A., Sears, A. (eds.) The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 52–80. LEA, New Jersey (2003) VanDerVeer, G.C., Melguizo, MdCP.: Mental models. In: Jacko, J.A., Sears, A. (eds.) The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 52–80. LEA, New Jersey (2003)
56.
Zurück zum Zitat VanDerVegte, W.F.: Consideration and modelling of use processes in computer-aided conceptual design: a state of the art review. Trans. SDPS J. Integr. Des. Process Sci. 6, 25–59 (2002) VanDerVegte, W.F.: Consideration and modelling of use processes in computer-aided conceptual design: a state of the art review. Trans. SDPS J. Integr. Des. Process Sci. 6, 25–59 (2002)
58.
Zurück zum Zitat Warburton, N.: Everyday inclusive design. In: Clarkson, J., Coleman, R., Keates, S., Lebbon, C. (eds.) Inclusive Design–Design for the Whole Population, pp. 250–269. Springer, London (2003) Warburton, N.: Everyday inclusive design. In: Clarkson, J., Coleman, R., Keates, S., Lebbon, C. (eds.) Inclusive Design–Design for the Whole Population, pp. 250–269. Springer, London (2003)
59.
Zurück zum Zitat WHO.: International Classification of Functioning, Disability and Health. World Health Organization (2001) WHO.: International Classification of Functioning, Disability and Health. World Health Organization (2001)
60.
Zurück zum Zitat Wickens, C.D., Hollands, J.G.: Engineering Psychology and Human Performance, 3rd edn. Prentice Hall, Upper Saddle River (1999) Wickens, C.D., Hollands, J.G.: Engineering Psychology and Human Performance, 3rd edn. Prentice Hall, Upper Saddle River (1999)
61.
Zurück zum Zitat Zachary, W., Campbell, G.E., Laughery, K.R., Glenn, F., Cannon-Bowers, J.A.: The application of human modeling technology to the design, evaluation and operation of complex systems. In: Salas, E., (ed.) Advances in Human Performance and Cognitive Engineering Research, vol 1, pp. 199–247. Elsevier, Amsterdam (2001) Zachary, W., Campbell, G.E., Laughery, K.R., Glenn, F., Cannon-Bowers, J.A.: The application of human modeling technology to the design, evaluation and operation of complex systems. In: Salas, E., (ed.) Advances in Human Performance and Cognitive Engineering Research, vol 1, pp. 199–247. Elsevier, Amsterdam (2001)
62.
Zurück zum Zitat Langdon, P.M, Lewis, T., Clarkson, P.J.: The Effects of Prior Experience on the Use of Consumer Products, Universal Access in the Information Society, Special Issue on Designing Accessible Technology, (Ibid), Springer, London (2007) Langdon, P.M, Lewis, T., Clarkson, P.J.: The Effects of Prior Experience on the Use of Consumer Products, Universal Access in the Information Society, Special Issue on Designing Accessible Technology, (Ibid), Springer, London (2007)
63.
Zurück zum Zitat Juran, J.M., Gryna, F.M.: Juran’s Quality Control Handbook. Mcgraw-Hill, New York. ISBN 0-07-033176-6 (1951) Juran, J.M., Gryna, F.M.: Juran’s Quality Control Handbook. Mcgraw-Hill, New York. ISBN 0-07-033176-6 (1951)
Metadaten
Titel
Characterising user capabilities to support inclusive design evaluation
verfasst von
Umesh Persad
Patrick Langdon
John Clarkson
Publikationsdatum
01.09.2007
Verlag
Springer-Verlag
Erschienen in
Universal Access in the Information Society / Ausgabe 2/2007
Print ISSN: 1615-5289
Elektronische ISSN: 1615-5297
DOI
https://doi.org/10.1007/s10209-007-0083-y

Weitere Artikel der Ausgabe 2/2007

Universal Access in the Information Society 2/2007 Zur Ausgabe