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Erschienen in: Information Systems and e-Business Management 1/2010

01.01.2010 | Original Article

A value-driven approach to the design of service-oriented information systems—making use of conceptual models

verfasst von: Oliver Thomas, Jan vom Brocke

Erschienen in: Information Systems and e-Business Management | Ausgabe 1/2010

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Abstract

We explain the importance of conceptual models for process design with service-oriented architectures (SOA) and illustrate how these models can be used to evaluate the value of SOA. To do so, a methodology is introduced, which comprises both the configuration and the implementation of processes by services and IT components. The approach presented here, makes it possible to evaluate the monetary and objective potentials of SOA, as well as to enhance SOA implementation by providing guidelines. The requirements analysis from an online-mail order company serves as a case study. The results show that up to now, economic aspects were ascribed too little importance in the SOA discussion.

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Metadaten
Titel
A value-driven approach to the design of service-oriented information systems—making use of conceptual models
verfasst von
Oliver Thomas
Jan vom Brocke
Publikationsdatum
01.01.2010
Verlag
Springer-Verlag
Erschienen in
Information Systems and e-Business Management / Ausgabe 1/2010
Print ISSN: 1617-9846
Elektronische ISSN: 1617-9854
DOI
https://doi.org/10.1007/s10257-009-0110-z