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Erschienen in: Information Systems and e-Business Management 4/2011

01.12.2011 | Original Article

Towards a business process-oriented approach to enterprise content management: the ECM-blueprinting framework

verfasst von: Jan vom Brocke, Alexander Simons, Anne Cleven

Erschienen in: Information Systems and e-Business Management | Ausgabe 4/2011

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Abstract

In today’s digital information age, companies are struggling with an immense overload of mainly unstructured data. Reducing search times, fulfilling compliance requirements and maintaining information quality represent only three of the challenges that organisations from all industry sectors are faced with. Enterprise content management (ECM) has emerged as a promising approach addressing these challenges. Yet, there are still numerous obstacles to the implementation of ECM technologies, particularly fostered by the fact that the key challenges of ECM adaptation processes are rather organisational than technological. In the present article we claim that the consideration of an organisation’s business process structure is particularly crucial for ECM success. In response to this, we introduce a process-oriented conceptual framework that systematises the key steps of an ECM adoption. The paper suggests that ECM and business process management are two strongly related fields of research.

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Metadaten
Titel
Towards a business process-oriented approach to enterprise content management: the ECM-blueprinting framework
verfasst von
Jan vom Brocke
Alexander Simons
Anne Cleven
Publikationsdatum
01.12.2011
Verlag
Springer-Verlag
Erschienen in
Information Systems and e-Business Management / Ausgabe 4/2011
Print ISSN: 1617-9846
Elektronische ISSN: 1617-9854
DOI
https://doi.org/10.1007/s10257-009-0124-6

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