Abstract
The longitudinal study reported herein examines the buffering effects of individual and social resources (emotional intelligence and the leader-member exchange relationship) on the relationships between job insecurity and employee reactions (somatic complaints and organizational commitment) and the relationships between employee reactions over time. The results of this study, which was based on data drawn from 157 nurses employed by three hospitals in China, indicate that emotional intelligence moderates the relationship between job insecurity and somatic complaints at both Time 1 (T1) and Time 2 (T2) and that the leader-member exchange relationship (LMX) buffers the effects of somatic complaints at T1 on organizational commitment at T2. Overall, the findings reveal that the ability of employees to deal with their emotions and their relationships with their supervisors is an important resource that serves to protect employee outcomes when job security is uncertain.
Similar content being viewed by others
References
Aiken, L. S., & West, S. G. 1991. Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
Armstrong-Stassen, M. 1993. Production workers’ reactions to a plant closing: The role of transfer, stress and support. Anxiety, Stress and Coping: An International Journal, 6: 201–214.
Ashford, S. J., Lee, C., & Bobko, P. 1989. Content, causes, and consequences of job insecurity: A theory-based measure and substantive test. Academy of Management Journal, 4: 803–829.
Burke, R. J., & Nelson, D. L. 1998. Downsizing, restructuring and privatization: A North American perspective. In M. K. Gowing, J. D. Kraft & J. C. Quick (Eds.). The new organizational reality: Downsizing, restructuring and revitalization: 21–54. Washington, DC: American Psychological Association.
Caplan, R. D., Cobb, S., French, J. R. P., Jr., Van Harrison, R. V., & Pinneau, S. R., Jr. 1975. Job demands and worker health: Main effects and occupational differences. Washington, DC: US Department of Health, Education, and Welfare.
Carmeli, A. 2003. The relationship between emotional intelligence and work attitudes, behavior and outcomes: An examination among senior managers. Journal of Managerial Psychology, 18: 788–813.
Carson, K. D., & Carson, P. P. 1998. Career commitment, competencies and citizenship. Journal of Career Assessment, 6: 195–208.
Cheng, G. H. L., & Chan, D. K. S. 2008. Who suffers more from job insecurity? A meta-analytic review. Applied Psychology: An International Review, 57(2): 272–303.
Cohen, J., & Cohen, P. 1983. Applied multiple regression/correlation analysis for the behavioral sciences, 2nd ed. Hillsdale, NJ: Erlbaum.
Cohen, S., & McKay, G. 1984. Social support, stress and the buffering hypothesis: A theoretical analysis. In A. Baum, S. E. Taylor & J. E. Singer (Eds.). Handbook of psychology and health: Social psychological aspects of health: 253–267. Hillsdale, NJ: Lawrence Erlbaum Associates.
Cohen, S., & Wills, T. A. 1985. Stress, social support, and the buffering hypothesis. Psychological Bulletin, 98: 310–357.
Dekker, S. W. A., & Schaufeli, W. B. 1995. The effects of job insecurity on psychological health and withdrawal: A longitudinal study. Australian Psychologist, 30: 57–63.
Depue, R. A., & Monroe, S. M. 1986. Conceptualization and measurement of human disorder in life stress research: The problem of chronic disturbance. Psychological Bulletin, 99(1): 36–51.
De Witte, H. 1999. Job insecurity and psychological well-being: Review of the literature and exploration of some unresolved issues. European Journal of Work and Organizational Psychology, 8: 155–177.
Diener, E., Suh, E. M., Lucas, R. E., & Smith, H. L. 1999. Subjective well-being: Three decades of progress. Psychological Bulletin, 125: 276–302.
George, J. M., Reed, T. F., Ballard, K. A., Collin, J., & Fielding, J. 1993. Contact with AIDs patients as a source of work-related distress: Effects of organizational and social support. Academy of Management Journal, 36: 157–171.
Gerstner, C. R., & Day, D. V. 1997. Meta-analytic review of leader-member exchange theory: Correlates and construct issues. The Journal of Applied Psychology, 82: 827–844.
Golden, T. D., & Veiga, J. F. 2008. The impact of superior-subordinate relationships on the commitment, job satisfaction, and performance of virtual workers. The Leadership Quarterly, 19: 77–88.
Greenhalgh, L., & Rosenblatt, Z. 1984. Job insecurity: Toward conceptual clarity. Academy of Management Review, 3: 438–448.
Heaney, C. A., Israel, B. A., & House, J. S. 1994. Chronic job insecurity among automobile workers: Effects on job satisfaction and health. Social Science & Medicine, 38: 1431–1437.
Hellgren, J., & Sverke, M. 2003. Does job insecurity lead to impaired well-being or vice versa? Estimation of cross-lagged effects using latent variable modeling. Journal of Organizational Behavior, 24: 215–236.
Hellgren, J., Sverke, M., & Isaksson, K. 1999. A two-dimensional approach to job insecurity: Consequences for employee attitudes and well-being. European Journal of Work and Organizational Psychology, 8: 179–195.
Hobfoll, S. E. 1989. Conservation of resources: A new attempt at conceptualizing stress. The American Psychologist, 44: 513–524.
Hobfoll, S. E. 2001. The influence of culture community and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology: An International Journal, 50: 337–421.
House, J. S. 1981. Work stress and social support. Reading: Addison-Wesley.
Huang, G. H., Lee, C., Ashford, S. J., Chen, Z. X., & Ren, X. P. 2010. Affective job insecurity: A moderation of the cognitive job insecurity-employee outcomes relationships. International Studies of Management & Organizations, 40: 20–39.
Hui, C., Lee, C., & Rousseau, D. M. 2004. Employment relationships in China: Do workers relate to the organization or the people?. Organization Science, 15: 232–240.
Huy, Q. N. 1999. Emotional capability, emotional intelligence, and radical change. Academy of Management Review, 24: 325–345.
Jordan, P. J., Ashkanasy, N. M., & Hartel, C. E. J. 2002. Emotional intelligence as a moderator of emotional and behavioral reactions to job insecurity. Academy of Management Review, 27: 361–372.
Jöreskog, K., & Sörbom, D. 2001. LISREL 8.5. Chicago: Scientific Software International.
Kinnunen, U., Mauno, S., Nätti, J., & Happonen, M. 1999. Perceived job insecurity: A longitudinal study among Finnish employees. European Journal of Work and Organizational Psychology, 8: 243–260.
Kinnunen, U., Mauno, S., Nätti, J., & Happonen, M. 2000. Organizational antecedents and outcomes of job insecurity: A longitudinal study in three organizations in Finland. Journal of Organizational Behavior, 21: 443–459.
Law, K. S., Wong, C.-S., Huang, G.-H., & Li, X. 2008. The effects of emotional intelligence on job performance and life satisfaction for the research and development scientists in China. Asia Pacific Journal of Management, 25(1): 51–69.
Lazarus, R., & Folkman, S. 1984. Stress, appraisal and coping. New York: Springer.
Lee, C., Bobko, P., Ashford, S., Chen, Z. X., & Ren, X. 2008. Cross-cultural development of an abridged job insecurity measure. Journal of Organizational Behavior, 29: 373–390.
Lee, C., Bobko, P., & Chen, Z. X. 2006. Investigation of the multidimensional model of job insecurity in two countries. Applied Psychology: An International Review, 55: 167–195.
Liden, R. C., Sparrowe, R. T., & Wayne, S. J. 1997. Leader-member exchange theory: The past and potential for the future. Research in Personnel and Human Resources Management, 15: 47–119.
Lim, V. K. G. 1996. Job insecurity and its outcomes: Moderating effects of work-based and nonwork-based social support. Human Relations, 2: 171–194.
Lim, V. K. G. 1997. Moderating effects of work-based support on the relationship between job insecurity and its consequences. Work and Stress, 11: 251–266.
Mathieu, J. E., & Farr, J. L. 1991. Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction. The Journal of Applied Psychology, 76: 127–133.
Mayer, J. D., & Salovey, P. 1997. What is emotional intelligence?. In P. Salovey & D. Sluyter (Eds.). Emotional development and emotional intelligence: Implications for educators: 3–31. New York: Basic Books.
Meryer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. 2002. Affective, continuance and normative commitment to the organization. Journal of Vocational Behavior, 61: 20–52.
Mitchell, T. R. 1985. An evaluation of the validity of correlational research conducted in organizations. Academy of Management Review, 10: 192–205.
Mohr, G. 2000. The changing significance of different stressors after the announcement of bankruptcy: A longitudinal investigation with special emphasis on job insecurity. Journal of Organizational Behavior, 21: 337–359.
Mowday, R. T., Steers, R. M., & Porter, L. W. 1979. The measurement of organizational commitment. Journal of Vocational Behavior, 14: 224–247.
Näswall, K., & De Witte, H. 2003. Who feels insecure in Europe? Predicting job insecurity from background variables. Economic and Industrial Democracy, 24: 189–215.
Nelson, A., Cooper, C. L., & Jackson, P. R. 1995. Uncertainty amidst change: The impact of privatization on employee job satisfaction and well-being. Journal of Occupational and Organizational Psychology, 68: 57–71.
Nikolaou, I., & Tsaousis, I. 2002. Emotional intelligence in the workplace: Exploring its effects on occupational stress and organizational commitment. The International Journal of Organizational Analysis, 10: 327–342.
Rook, K. S. 1985. The functions of social bonds: Perspectives from research on social support, loneliness and social isolation. In I. G. Sarason & B. R. Sarason (Eds.). Social support: Theory, research and applications: 243–268. Boston: Martinus Nijhoff Publishers.
Rosenblatt, Z., & Ruvio, A. 1996. A test of a multidimensional model of job insecurity: The case of Israeli teachers. Journal of Organizational Behavior, 17: 587–605.
Rosenblatt, Z., Talmud, I., & Ruvio, A. 1999. A gender-based framework of the experience of job insecurity and its effects on work attitudes. European Journal of Work and Organizational Psychology, 8: 197–217.
Scandura, T. A., & Graen, G. B. 1984. Moderating effects of initial leader-member exchange status on the effects of a leadership intervention. The Journal of Applied Psychology, 69: 428–436.
Schriesheim, C. A., & Gardiner, C. C. 1992. An exploration of discriminant validity of the leader-member exchange scale (LMXT) commonly used in organizational research. In M. Schnake (Ed.). Proceedings of the Southern Management Association: 91–93. Valdosta, GA: Southern Management Association.
Slaski, M., & Cartwright, S. 2002. Health, performance and emotional intelligence: An exploratory study of retail managers. Stress and Health, 18: 63–68.
Slaski, M., & Cartwright, S. 2003. Emotional intelligence training and its implications for stress, health and performance. Stress and Health, 19: 233–239.
Sparrowe, R. T., & Liden, R. C. 1997. Process and structure in leader-member exchange. Academy of Management Review, 22: 522–552.
Sverke, M., Chaison, G. N., & Sjöberg, A. 2004. Do union mergers affect the members? Short- and long-term effects on attitudes and behavior. Economic and Industrial Democracy, 25: 103–124.
Sverke, M., & Hellgren, J. 2002. The nature of job insecurity: Understanding employment uncertainty on the brink of a new millennium. Applied Psychology: An International Review, 51: 23–42.
Sverke, M., Hellgren, J., & Näswall, K. 2002. No security: A meta-analysis and review of job insecurity and its consequences. Journal of Occupational Health Psychology, 7: 242–264.
Sverke, M., Hellgren, J., & Näswall, K. 2006. Job insecurity: A literature review. http://www.ekhist.uu.se/Saltsa/Saltsa_pdf/2006_3_Job%20insecurity_Sverke.pdf, Accessed Apr. 24, 2009 from Department of Economic History, Uppsala University, Uppsala, Sweden.
Wang, H., Law, K., & Chen, Z. X. 2008. Leader-member exchange, employee performance, and work outcomes: An empirical study in the Chinese context. International Journal of Human Resource Management, 19: 1809–1824.
Wong, C., & Law, K. S. 2002. The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. Leadership Quarterly, 23: 243–274.
Wong, H., Law, K. S., & Chen, Z. X. 2008. Leader-member exchange, employee performance, and work outcomes: An empirical study in the Chinese context. The International Journal of Human Resource Management, 19: 1809–1824.
Wong, C.-S., Law, K. S., & Wong, P.-M. 2004. Development and validation of a forced choice emotional intelligence measure for Chinese respondents in Hong Kong. Asia Pacific Journal of Management, 21(4): 535–559.
Wong, C.-S., Wong, P.-M., & Law, K. S. 2007. Evidence of the practical utility of Wong’s emotional intelligence scale in Hong Kong and mainland China. Asia Pacific Journal of Management, 24(1): 43–60.
Author information
Authors and Affiliations
Corresponding author
Additional information
This research was supported by grant from Finnish Work Environment Fund (no. 109404) for Ting Cheng’s Doctoral Dissertation titled “Revisiting the buffers of job insecurity: Investigating new buffering factors between perceived job insecurity and employee outcomes.”
This paper was partially funded by the Hong Kong Government’s Project (no. HKBU241709), The National Natural Science Foundation of China (NSFC; grant no. NSCF70201010), and the Walsh Professorship awarded to Cynthia Lee by Northeastern University.
The work in this paper was partially supported by the Research Grants Council of the Hong Kong Special Administrative Region, China (Project HKBU241709) and the Faculty Research Grants of the Hong Kong Baptist University (Project 0708-134) awarded to Guo-hua Huang.
Rights and permissions
About this article
Cite this article
Cheng, T., Huang, Gh., Lee, C. et al. Longitudinal effects of job insecurity on employee outcomes: The moderating role of emotional intelligence and the leader-member exchange. Asia Pac J Manag 29, 709–728 (2012). https://doi.org/10.1007/s10490-010-9227-3
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10490-010-9227-3