Abstract
Today’s information and communications technology infrastructure can be used by businesses in a much more flexible and dynamic manner allowing elements of the infrastructure to be dynamically allocated to business processes as they are needed. This has the effect of increasing the efficiency of the underlying infrastructure and making better use of the available resources. Some challenges still remain, however, in linking the performance of the underlying infrastructure to the business objectives. In order to provide this linkage, there is a need to integrate the control of all the elements (from network to application) in the infrastructure. This integrated monitoring and control is still at an early stage of maturity. This paper considers the challenges that these requirements present and examines some of the independent work that has been done in both BT and HP and which has already led to product developments, as well as highlighting some of the challenges that still remain to be solved in the industry.
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Di Vitantonio, G., Legh-Smith, J., Millar, W. et al. Meeting business objectives through adaptive information and communications technology. BT Technol J 24, 113–120 (2006). https://doi.org/10.1007/s10550-006-0101-2
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DOI: https://doi.org/10.1007/s10550-006-0101-2