Skip to main content
Log in

Cross-Validation of the Reactions to Faculty Incivility Measurement through a Multidimensional Scaling Approach

  • Published:
Journal of Academic Ethics Aims and scope Submit manuscript

Abstract

Incivility in the academic arena elicits a wide range of reactions: it interferes with learning, increases stress, feelings of disrespect and helplessness. Although reactions to incivility were mainly tested in workplaces, an extensive, robust framework to explain and measure responses to faculty incivility (FI) is yet to be offered. This study used Facet theory (FT) approach with a multidimensional scaling method of smallest space analysis (SSA), and confirmatory factor analysis (CFA) to confirm the theoretical structure of reactions to FI. A mapping sentence was constructed expressing the composite of three individual facets based on the theoretical framework: Facet A including four types of reactions (1)Exit (2) Voice (3) Loyalty and (4) Neglect (EVLN); Facet B reflecting the destructiveness – constructiveness dimension, and Facet C illustrating a dimension ranging from passive to active responses. Data were gathered by a scale measuring students’ reactions to FI. According to the findings, the CFA result presented four relatively interpretable factors (EVLN) while the SSA showed these factors as well as additional facets (B and C).

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3
Fig. 4

Similar content being viewed by others

References

  • Alt, D. (2015). Assessing the contribution of constructivist based academic learning environment to academic self-efficacy in higher education. Learning Environments Research, 18, 47–67.

  • Alt, D., & Itzkovich, Y. (2015a). Assessing the connection between students' justice experience and perceptions of faculty incivility in higher education. Journal of Academic Ethics, 13, 121–134.

  • Alt, D., & Itzkovich, Y. (2015b). Adjustment to college and perceptions of faculty incivility. Current Psychology. doi:10.1007/s12144-015-9334-x.

  • Altmiller, G. (2012). Student perceptions of incivility in nursing education: Implications for educators. Nursing Education Perspectives, 33(1), 15–20.

    Article  Google Scholar 

  • Amar, R., & Toledano, S. (2001). HUDAP manual. Jerusalem: The Hebrew University of Jerusalem.

    Google Scholar 

  • Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. The Academy of Management Review, 24(3), 452–472.

    Google Scholar 

  • Bentler, P. M. (2006). EQS 6 structural equations program manual. Encino: Multivariate Software, Inc..

    Google Scholar 

  • Berger, B. A. (2000). Incivility. American Journal of Pharmaceutical Education, 64(4), 445–450.

    Google Scholar 

  • Berven, N. L., & Scofield, M. E. (1982). Nonmetric data-reduction techniques in rehabilitation research. Rehabilitation Counseling Bulletin, 25, 297–311.

    Google Scholar 

  • Borg, I., & Shye, S. (1995). Facet theory: Form and content. Newbury Park: Sage.

    Google Scholar 

  • Caza, B., & Cortina, L. (2007). From insult to injury: Explaining the impact of incivility. Basic and Applied Social Psychology, 29(4), 335–350.

    Article  Google Scholar 

  • Chory-Assad, R. M., & Paulsel, M. L. (2004). Antisocial classroom communication: Instructor influence and interactional justice as predictors of student aggression. Communication Quarterly, 52(2), 98–114.

    Article  Google Scholar 

  • Clark, C. M. (2007). Thoughts on incivility: Students and faculty perceptions of uncivil behavior in nursing education. Nursing Education Perspectives, 28(2), 93–97.

    Google Scholar 

  • Clark, C. M. (2008). Student voices on faculty incivility in nursing education: A conceptual model. Nursing Education Perspectives, 29(5), 284–289.

    Google Scholar 

  • Clark, C. M., Farnsworth, J., & Landrum, R. E. (2009). Development and description of the incivility in nursing education (INE) survey. Journal of Theory Construction & Testing, 13(1), 7–15.

    Google Scholar 

  • Clark, C. M., Olender, L., Kenski, D., & Cardoni, C. (2013). Exploring and addressing faculty-to-faculty incivility: A national perspective and literature review. The Journal of Nursing Education, 52(4), 211–218.

    Article  Google Scholar 

  • Cohen, A. (2003). The identification of underlying dimensionality in social sciences: Differences between factor analysis and smallest space analysis. In S. Levy & D. Elizur (Eds.), Facet theory: Towards cumulative social science (pp. 61–72). Ljubljana: University of Ljubljana, Faculty of Arts, Center for Educational Development.

    Google Scholar 

  • Cohen, A. (2008). The underlying structure of the Beck depression inventory II: A multidimensional scaling approach. Journal of Research in Personality, 42, 779–786.

    Article  Google Scholar 

  • Cortina, L. M., Magley, V. J., Williams, J. H., & Langhout, R. D. (2001). Incivility in the workplace: Incidence and impact. Journal of Occupational Health Psychology, 6, 64–80.

    Article  Google Scholar 

  • Davison, M. L. (1985). Multidimensional scaling versus components analysis of test intercorrelations. Psychological Bulletin, 97, 94–105.

    Article  Google Scholar 

  • Farrell, D. (1983). Exit, voice, loyalty, and neglect as responses to job dissatisfaction: A multidimensional scaling study. Academy of Management Journal, 26(4), 596–607.

    Article  Google Scholar 

  • Farrell, D., & Rusbult, C. E. (1992). Exploring the exit, voice, loyalty, and neglect typology: The influence of job satisfaction, quality of alternatives, and investment size. Employee Responsibilities and Rights Journal, 5(3), 201–218.

    Article  Google Scholar 

  • Feldmann, L. J. (2001). Classroom civility is another of our instructor responsibilities. College Teaching, 49(4), 137–140.

    Article  Google Scholar 

  • Greenbaum, C. W. (2009). The past, present and future of facet theory and related approaches to data analysis in the social science. In D. Elizur & E. Yaniv (Eds.), Theory construction and multivariate analysis: Applications of facet approach (pp. 1–10). Israel: FTA Publications.

    Google Scholar 

  • Griffin, B. (2010). Multilevel relationships between organizational-level incivility, justice and intention to stay. Work & Stress, 24, 309–323.

    Article  Google Scholar 

  • Guttman, L. (1968). A general nonmetric technique for finding the smallest coordinate space for a configuration of points. Psychometrika, 33, 469–506.

    Article  Google Scholar 

  • Guttman, L. (1982). Facet theory, smallest space analysis, and factor analysis. Perceptual and Motor Skills, 54, 491–493.

    Article  Google Scholar 

  • Hagedoorn, M., van Yperen, N. W., van de Vliert, E., & Buunk, B. P. (1999). Employees’ reactions to problematic events: A circumplex structure of five categories of responses, and the role of job satisfaction. Journal of Organizational Behavior, 20(3), 309–321.

    Article  Google Scholar 

  • Hershcovis, M. S. (2011). “Incivility, social undermining, bullying...oh my!”: a call to reconcile constructs within workplace aggression research. Journal of Organizational Behavior, 32, 499–519.

    Article  Google Scholar 

  • Hirschman, A. O. (1970). Exit, voice and loyalty: Responses to decline in firms, organizations, and states. Cambridge: Harvard University Press.

    Google Scholar 

  • Itzkovich, Y., & Alt, D. (2015). Development and validation of a measurement to assess college students’ reactions to faculty incivility. Ethics & Behavior, 26(8), -637.

  • Kim, T.-Y., & Shapiro, D. (2008). Revenge against supervisor mistreatment: Negative emotion, group membership, and cross-cultural difference. International Journal of Conflict Management, 19, 339–358.

    Article  Google Scholar 

  • Knepp, K. A. F. (2012). Understanding student and faculty incivility in higher education. Journal of Effective Teaching, 12(1), 33–46.

    Google Scholar 

  • Kruskal, J. B. (1964). Nonmetric multidimensional scaling: A numerical method. Psychometrika, 29, 115–129.

    Article  Google Scholar 

  • Lasiter, S., Marchiondo, L., & Marchiondo, K. (2012). Student narratives of faculty incivility. Nursing Outlook, 60(3), 121–126.

  • Levy, S. (2005). Guttman, Louis. In Encyclopedia of Social Measurement (Vol. 2, pp. 175-188). Elsevier Inc.

  • Liljegren, M., Nordlund, A., & Ekberg, K. (2008). Psychometric evaluation and further validation of the Hagedoorn et al. modified EVLN measure: Personality and social sciences. Scandinavian Journal of Psychology, 49(2), 169–177.

    Article  Google Scholar 

  • Lim, S., & Cortina, L. M. (2005). Interpersonal mistreatment in the workplace: The interface and impact of general incivility and sexual harassment. The Journal of Applied Psychology, 90(3), 483–496.

    Article  Google Scholar 

  • Lim, V. K., & Teo, T. S. (2009). Mind your E-manners: Impact of cyber incivility on employees’ work attitude and behavior. Information Management, 46, 419–425.

    Article  Google Scholar 

  • Lingoes, J. C. (1973). The Guttman-lingoes nonmetric program series. Ann Arbor: Mathesis Press.

    Google Scholar 

  • Marchiondo, K., Marchiondo, L. A., & Lasiter, S. (2010). Faculty incivility: Effects on program satisfaction of BSN students. The Journal of Nursing Education, 49(11), 608–614.

    Article  Google Scholar 

  • Maslovaty, N., & Levy, S. (2001). A comparative approach in developing a structural value theory. In D. Elizur (Ed.), Facet theory: Integrating theory construction with data analysis (pp. 21–32). Prague: Karlovy University of Prague.

    Google Scholar 

  • Maslovaty, N., Marshall, A. E., & Alkin, M. C. (2001). Teachers' perceptions structured through facet theory: Smallest space analysis versus factor analysis. Educational and Psychological Measurement, 61(1), 71–84.

    Article  Google Scholar 

  • Morrissette, P. (2001). Reducing incivility in the university college classroom. Electronic International Journal of Leadership Learning, 5(4), 1–12.

    Google Scholar 

  • Naus, F., van Iterson, A., & Roe, R. (2007). Organizational cynicism: Extending the exit, voice, loyalty, and neglect model of employees’ responses to adverse conditions in the workplace. Human Relations, 60(5), 683–718.

    Article  Google Scholar 

  • Penney, L. M., & Spector, P. E. (2005). Job stress, incivility, and counterproductive work behavior (CWB): The moderating role of negative affectivity. Journal of Organizational Behavior, 26, 777–796.

    Article  Google Scholar 

  • Porath, C. L., & Pearson, C. M. (2012). Emotional and behavioral responses to workplace incivility and the impact of hierarchical status. Journal of Applied Social Psychology, 42. doi:10.1111/j.1559-1816.2012.01020.x.

  • Porath, C. L., & Pearson, C. M. (2013). The price of incivility. Harvard Business Review, 91(1/2), 115–121.

    Google Scholar 

  • Rousseau, D. M. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Thousand Oaks: SAGE Publications, Inc..

    Google Scholar 

  • Rusbult, C. E., Farrell, D., Rogers, G., & Mainous, A. G. (1988). Impact of exchange variables on exit, voice, loyalty, and neglect: An integrative model of responses to declining job satisfaction. Academy of Management Journal, 31(3), 599–628.

    Article  Google Scholar 

  • Schilpzand, P., de Pater, I. E., & Erez, A. (2015). Workplace incivility: A review of the literature and agenda for future research. Journal of Organizational Behavior. doi:10.1002/job.1976.

  • Settles, I. H., & O’Connor, R. C. (2014). Incivility at academic conferences: Gender differences and the mediating role of climate. Sex Roles, 71(1), 71–82.

    Article  Google Scholar 

  • Shirom, A. (1991). A facet-theoretic approach toward theorizing in labor relations. Paper presented at the third international facet theory conference, Jerusalem, Israel.

  • Shye, S. (1997). Louis Guttman. Leading personalities in statistical sciences. New York: Wiley.

    Google Scholar 

  • Shye, S., Elizur, D., & Hoffman, M. (1994). Introduction to facet theory: Content design and intrinsic data analysis in behavioral research. London: Sage.

    Book  Google Scholar 

  • Si, S., & Li, Y. (2012). Human resource management practices on exit, voice, loyalty, and neglect: Organizational commitment as a mediator. The International Journal of Human Resource Management, 23(8), 1705–1716.

    Article  Google Scholar 

  • Sliter, M., Sliter, K., & Jex, S. (2012). The employee as a punching bag: The effect of multiple sources of incivility on employee withdrawal behavior and sales performance. Journal of Organizational Behavior, 33, 121–139.

    Article  Google Scholar 

  • Steenbergen, M. R. (2000). Item similarity in scale analysis. Political Analysis, 8(3), 261–283.

    Article  Google Scholar 

  • Tucker-Drob, E. M., & Salthouse, T. A. (2009). Confirmatory factor analysis and multidimensional scaling for construct validation of cognitive abilities. International Journal of Behavioral Development, 33(3), 277–285.

    Article  Google Scholar 

  • Wilson, N. L., & Holmvall, C. M. (2013). The development and validation of the incivility from customers scale. Journal of Occupational Health Psychology, 18, 310–326.

    Article  Google Scholar 

  • Withey, M. J., & Cooper, W. H. (1989). Predicting exit, voice, loyalty, and neglect. Administrative Science Quarterly, 34, 521–539.

    Article  Google Scholar 

  • Wright, M., & Hill, L. H. (2015). Academic incivility among health sciences faculty. Adult Learning, 26(1), 14–20.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Dorit Alt.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Alt, D., Itzkovich, Y. Cross-Validation of the Reactions to Faculty Incivility Measurement through a Multidimensional Scaling Approach. J Acad Ethics 15, 215–228 (2017). https://doi.org/10.1007/s10805-017-9288-8

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10805-017-9288-8

Keywords

Navigation