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Journal of Business and Psychology
Erschienen in: Journal of Business and Psychology 3/2012

01.09.2012

Emotional Contagion and its Relevance to Individual Behavior and Organizational Processes: A Position Paper

verfasst von: V. Vijayalakshmi, Sanghamitra Bhattacharyya

Erschienen in: Journal of Business and Psychology | Ausgabe 3/2012

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Abstract

Purpose

Emotions and emotional contagion are being increasingly recognized as crucial variables influencing individual behavior and organizational functioning. This position paper serves the function as a ready reckoner by reviewing and consolidating existing literature in the field of emotional contagion. The review is categorized into three broad headings: (a) individual, (b) interpersonal, and (c) contextual factors, based on their relationship with emotional contagion.

Design/Methodology/Approach

The article focuses on analyzing and critiquing studies of emotional contagion conducted in several streams such as psychological processes, personality, organizational behavior, marketing, and consumer behavior. A conceptual framework of emotional contagion is presented, supplemented with research propositions.

Findings

The phenomenon of emotional contagion in workplace and its effects on personal and group outcomes has emerged as a critical area of research. It has been firmly established in literature that spread of emotions, if not properly managed, is bound to influence work effectiveness.

Implications

Importance of understanding the effects of transfer of emotions, for both academicians and practicing managers is one of the critical take-aways of this article. Suitable interventions are the need of the hour in order to ensure proper management of emotions.

Originality/Value

The contribution of the article is expected to be fourfold, in terms of: (a) presenting a structured and comprehensive review of literature on emotional contagion, (b) identifying gaps in the existing literature, (c) proposing a conceptual framework, and (d) developing propositions for future research.
Vorheriger Artikel Corporate Social Responsibility, Applicants’ Individual Traits, and Organizational Attraction: A Person–Organization Fit Perspective

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Metadaten
Titel
Emotional Contagion and its Relevance to Individual Behavior and Organizational Processes: A Position Paper
verfasst von
V. Vijayalakshmi
Sanghamitra Bhattacharyya
Publikationsdatum
01.09.2012
Verlag
Springer US
Erschienen in
Journal of Business and Psychology / Ausgabe 3/2012
Print ISSN: 0889-3268
Elektronische ISSN: 1573-353X
DOI
https://doi.org/10.1007/s10869-011-9243-4

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