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Erschienen in: Service Business 4/2014

01.12.2014 | Empirical article

Internationalisation and innovation in the knowledge-intensive business services

verfasst von: David Doloreux, Anika Laperrière

Erschienen in: Service Business | Ausgabe 4/2014

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Abstract

This paper aims to analyse the link between the distinct degree of internationalisation and the innovation activities of Knowledge-Intensive Business Services (KIBSs). The empirical results suggest that there are differences between the groups of KIBS analysed, particularly with regards to their characteristics, innovation activities, use of source of knowledge, use of advanced technologies and value-added practices, and innovation outputs. However, these differences are not always systematic. There is a noticeable tendency for domestic establishments to perform more weakly with regards to innovation-related activities and innovation outputs than international establishments, but also between KIBS that have different degrees of international activities.

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Fußnoten
1
It is not the intention of the paper to analyse the motivations for internationalisation or the process and paths of internationalisation in KIBS.
 
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Metadaten
Titel
Internationalisation and innovation in the knowledge-intensive business services
verfasst von
David Doloreux
Anika Laperrière
Publikationsdatum
01.12.2014
Verlag
Springer Berlin Heidelberg
Erschienen in
Service Business / Ausgabe 4/2014
Print ISSN: 1862-8516
Elektronische ISSN: 1862-8508
DOI
https://doi.org/10.1007/s11628-013-0211-0

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