- Research Article
- Published:
Leader-member exchange and organizational citizenship behavior: A new perspective from perceived insider status and Chinese traditionality
Frontiers of Business Research in China volume 4, pages 148–169 (2010)
Abstract
Although much research has been done on the relationship between leader-member exchange (LMX) and organizational citizenship behavior (OCB), little attention has been paid to the mechanism underpinning the relationship. Based on a sample of 214 supervisor-subordinate dyads from indigenous family business in China, this paper examines the mechanism by which LMX affects OCB, especially the mediating role of perceived insider status and the moderating role of Chinese traditionality. Structural equation modeling results show that: (1) LMX is positively related to OCB, and (2) perceived insider status fully mediates the relationship between LMX and OCB. Hierarchical regression results further reveal that Chinese traditionality moderates the effect of LMX on perceived insider status.
References
Aiken L S, West S G (1991). Multiple regression: Testing and interpreting interactions. Thousand Oaks, CA: Sage
Baron R M, Kenny D A (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51: 1173–1182
Blau P M (1964). Exchange and Power in Social Life. New York: Wiley
Brislin R W (1986). Translation and content analysis of oral and written material. In: Triandis H C, Berry J W (eds.), Handbook of Cross-cultural Psychology, Vol. 2. Boston, MA: Allyn & Bacon, 389–444
Chen Z X, Aryee S (2007). Delegation and employee work outcomes: An examination of the cultural context of mediating processes in China. Academy of Management Journal, 50(1): 226–238
Chen Z G, Lam W, Zhong J A (2007). Leader-member exchange and member performance: A new look at individual-level negative feedback-seeking behavior and team-level empowerment climate. Journal of Applied Psychology, 92(1): 202–212
Erdogan B, Enders J (2007). Support from the top: Supervisors’ perceived organizational support as a moderator of leader-member exchange to satisfaction and performance relationships. Journal of Applied Psychology, 92(2): 321–330
Farh J L, Earle P C, Lin S C (1997). Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42: 421–444
Farh J L, Hhackett R D, Liang J (2007). Individual-level cultural values as moderators of perceived organization supper-employee outcome relationships in China: Comparing the effects of power distance and traditionality. The Academy of Management Journal, 50(3): 715–729
Farh J L, Zhong C B, Organ D W (2004). Organizational citizenship behavior in the people’s republic of China. Organization Science, 15: 241–253
Gerstner C R, Day DV(1997). Meta-analytic review of leader-member exchange theory: Correlates and construct issues. Journal of Applied Psychology, 82: 827–844
Graen G (1976). Role making processes within complex organization. In: Dunnette M D (ed.), Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally, 1201–1245
Graen G, Dansereau F, Minami T (1972). Dysfunctional leadership styles. Organizational Behavior and Human Performance, 7: 216–236
Graen G B, Cashman J (1975). A role-making model of leadership in formal organizations: A developmental approach. In: Hunt J G & Larson L L (eds.), Leadership Frontiers. Kent State University Press, 143–166
Graen G B, Uhl-Blen M (1995) Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. Leadership Quarterly, 6: 219–247
Graham, J W (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4: 249–270
Hackett R D, Farh J L, Song L J, Lapierre L M (2003). LMX and organizational citizenship behavior: Examining the links within and across Western and Chinese samples. In: Graen G B (ed.), Dealing with Diversity. Charlotte, NC: Information Age Publishing, 219–263
Hamilton G G (1984). Patriarchalism in imperial China and Western Europe: A revision of weber’s sociology of domination. Theory and Society, 13: 393–426
Hofstede G H (1980). Culture’s consequences: International differences in work-related values. Beverly Hills, CA: Sage
Hofstede G H, Bond M H (1988). The Confucius connection: From cultural roots to economic growth. Organizational Dynamics, 14: 5–39
Hui C, Lee C, Rousseau D M (2004). Employment relationships in China: Do workers relate to the organization or to people. Organization Science, 15(2): 232–240
Kelloway K (1998). Lisrel for Structural Equation Modeling: A Researcher’s Guide. Thousand Oaks: Sage Publications
Liden R C, Sparrowe R T, Wayne S J (1997). Leader-member exchange theory: The past and potential for the future. Research in Personnel and Human Resource Management, 15: 47–119
Masterson S S, Stamper C L (2003). Perceived organizational membership: An aggregate framework representing the employee-organization relationship. Journal of Organizational Behavior, 24: 473–490
Northhouse P G (2000). Leadership: Theory and Practice. Thousand Oaks, CA: Sage
Organ D W (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books
Piccolo R F, Colquitt J A (2006). Transformational leadership and job behaviors: The mediating role of core job characteristics. Academy of Management Journal, 49(2): 327–340
Ravasi D, Van Rekom J (2003). Key issues in organizational identity and identification theory. Corporate Reputation Review, 6(2): 1–15
Redding S G (1990). The Spirit of Chinese Capitalism. New York: Walter de Gruyter
Rousseau D M, Fried Y (2001). Location, location, location: Contextualizing organizational research. Journal of Applied Psychology, 75: 246–257
Stamper C L, Masterson S S (2002). Insider or outsider? How employee perceptions of insider status affect their work behavior. Journal of Organizational Behavior, 23: 875–894
Tajfel H (1982). Social Identity and Intergroup Relations. Cambridge: Cambridge University Press
Turner J C, Hogg M A, Oakes P J, Reicher S D, Wetherell M S (1987). Rediscovering the social group: A self-categorization. Oxford, UK: Blackwell
Wakabayashi M, Chen, Z, Graen G B (2004). The global Asian way: Managerial efficacy profile (MEP) and LMX relationship in Asia. In: Graen G B (ed.), LMX Leadership: The Series: New Frontiers of Leadership, Vol. 2. Greenwich, CT: Information Age Publishing, 121–137
Wang H, Law K S, Hackett R D, Wang D, Chen Z (2005). Leader-member exchange as a mediator of the relationship between transformational leadership and followers’ performance and organizational citizenship behavior. Academy of Management Journal, 48(3): 420–432
Westwood R (1997). Harmony and patriarchy: The cultural basis for paternalistic headship among the overseas Chinese. Organization Studies, 18(3): 445–480
陈 永霞, 贾 良定, 李 超平, 宋 继文, 张 君君 (Chen Yongxia, Jia Liangding, Li Chaoping, Song Jiwen, Zhang Junjun) (2006). 变革型领导、 心理授权与员工的组织承诺: 中国情景下的实证研究 (Transformational leadership, psychological empowerment and organizational commitment of employees: An empirical study in Chinese context). 管理世界, (1): 96–105
樊 景立, 郑 伯埙 (Farh Jiing-Lih Larry, Cheng Bor-shiuan) (2000). 华人组织的家长式领导: 一项文化观点的分析 (Paternalistic leadership in Chinese organization: A Cultural Analysis). 本土心理学研究, (13): 127–180
黄 光国 (Hwang Kwang-Kuo). 社会心理学的本土化 (Localization of social psychology). 国立台湾大学未发表论文
姜 定宇, 郑 伯埙 (Jiang Ding-Yu, Cheng Bor-shiuan) (2003). 组织忠诚、 组织承诺及组织公民行为 (Organizational loyalty, organizational commitment and organizational citizen behavior). In: 组织行为研究在台湾: 三十年回顾与展望. 台北: 桂冠图书出版社, 115–152
赖 志超, 林 纯安, 黄 国隆 (Lai Zhichao, Lin Chunan and Huang Kuo-Long) (2006). 组织认定的竞争优势 (The competitive advantageof organizational identity). In: 华人组织行为议题、 作法及出版 (The issue, practice and publication of Chinese organizational behavior). 台北: 华泰文化事业股份有限公司, 324–363
吴 宗佑, 郑 伯埙 (Wu Zongyou, Cheng Bor-shiuan) (2003). Zh组织情绪 (Organizational Emotion). In: 组织行为研究在台湾 (Organizational Behavior Study in Taiwan). 台湾: 实业文化出版公司, 153–187
徐 玮伶, 郑 伯埙 (Hsu Wei-Ling, Cheng Bor-shiuan) (2003). 组织认定与企业伦理效益 (Organizational identity and business ethics). 应用心理研究, (20): 115–138
杨 国枢 (Yang Kuo-shu) (1988). 中国人与自然、 他人、 自我的关系 (The relation of Chinese people with nature, other people and self). In: 中国人: 观念与行为 (Chinese People: Concept and Behavior). 台北: 台北巨流出版社, 9–23
杨 国枢 (Yang Kuo-shu) (1995). 家族化历程、 泛家族主义及组织管理 (Family experience, pan-familism and organizational management). In: 海峡两案组织文化暨人力资源管理研讨会论文集 (Essays of Seminar of Human Resource Management for Cross-strait Organizational Culture). 台北: 信义文化基金会, 19–60
杨 国枢, 余 安邦, 叶 明华 (Yang Kuo-shu, Yu An-bang, Yeh Minghua) (1989). 中国人的个人传统性与现代性: 概念与测量 (Chinese individual traditionality and modernity: Construct definition and measurement). In: 中国人心理与行为 (The Psychology and Behavior of Chinese People). 台湾: 桂冠图书出版公司, 329–376
郑 伯埙 (Cheng Bor-shiuan) (1995). 差序格局与华人组织行为 (Pattern of difference and Chinese organizational behavior). 本土心理学研究, (3): 214–219
郑 伯埙, 周 丽芳, 黄 敏萍, 樊 景立, 彭 泗清 (Cheng Bor-shiuan, Chou Li-fang, Huang Min-ping, Farh Jiing-Lih Larry, Peng Siqing) (2003). 家长式领导的三元模式: 中国大陆企业组织的证据 (Tri-mode of paternalistic leadership: Evidence of enterprise organization in China mainland). 本土心理学研究期刊, (19): 209–252
周 丽芳, 郑 伯埙, 樊 景立, 任 金刚, 黄 敏萍 (Chou Li-fang, Cheng Bor-shiuan, Farh Jiing-Lih Larry, Jen Chin-kang, Huang Min-ping) (2006). 家长式领导 (Paternalistic leadership). In: 华人组织行为议题、 作法及出版 (The issue, practice and publication of Chinese organizational behavior). 台北: 华泰文化事业股份有限公司, 46–82
Author information
Authors and Affiliations
Corresponding author
Additional information
__________
Translated from Guanli Shijie 管理世界 (Management World), 2009, (1): 97–107
Rights and permissions
About this article
Cite this article
Wang, L., Chu, X. & Ni, J. Leader-member exchange and organizational citizenship behavior: A new perspective from perceived insider status and Chinese traditionality. Front. Bus. Res. China 4, 148–169 (2010). https://doi.org/10.1007/s11782-010-0007-1
Published:
Issue Date:
DOI: https://doi.org/10.1007/s11782-010-0007-1