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Operations Management Research

Erschienen in:

01.03.2010

An exploratory study of RFID adoption in the retail sector

verfasst von: Mithu Bhattacharya, Chao-Hsien Chu, Jack Hayya, Tracy Mullen

Erschienen in: Operations Management Research | Ausgabe 1-2/2010

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Abstract

We use a search procedure called content analysis to determine the benefits of RFID in the retail sector. Content analysis classifies textual material, such as academic articles, and reduces them to manageable data. We find that the key RFID retailer benefits are better management of inventory, improved security, better operational efficiency, and reduced cost. We also find the key RFID business processes to deal with, for example, tracking and tracing. Through hypothesis testing and correlations, we discover strong relationships between retailer benefits and RFID business processes, and that better management of inventory is a reason why RFID is being used by retailers.

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Titel: An exploratory study of RFID adoption in the retail sector
verfasst von: Mithu Bhattacharya
Chao-Hsien Chu
Jack Hayya
Tracy Mullen
Publikationsdatum: 01.03.2010
Verlag: Springer US
Erschienen in: Operations Management Research / Ausgabe 1-2/2010
Print ISSN: 1936-9735
Elektronische ISSN: 1936-9743
DOI: https://doi.org/10.1007/s12063-010-0029-z

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