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International Journal of Social Robotics
Erschienen in: International Journal of Social Robotics 1/2013

01.01.2013

Measuring the Quality of Interaction in Mobile Robotic Telepresence: A Pilot’s Perspective

verfasst von: Annica Kristoffersson, Kerstin Severinson Eklundh, Amy Loutfi

Erschienen in: International Journal of Social Robotics | Ausgabe 1/2013

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Abstract

This article presents a method for measuring the quality of interaction in social mobile robotic telepresence. The methodology is in part based on Adam Kendon’s theory of F-formations. The theory is based on observations of how bodies naturally orient themselves during interaction between people in real life settings. In addition, two presence questionnaires (Temple Presence Inventory and Networked Minds Social Presence Inventory), designed to measure the users’ perceptions of others and the environment when experienced through a communication medium are used. The perceived presence and ease of use are correlated to the spatial formations between the robot and an actor. The proposed methodology is validated experimentally on a dataset consisting of interactions between an elder (actor) and 21 different users being trained in piloting a mobile robotic telepresence unit. The evaluation has shown that these tools are suitable for evaluating mobile robotic telepresence and also that correlations between the tools used exist. Further, these results give important guidelines on how to improve the interface in order to increase the quality of interaction.
Vorheriger Artikel Effects of Experience and Workplace Culture in Human-Robot Team Interaction in Robotic Surgery: A Case Study
Nächster Artikel Fault-Tolerant Force in Human and Robot Cooperation

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Fußnoten
1
Hüttenrauch [14] discusses the conversion of distances into centimeters and stresses the need to refer to the original distances in feet by Hall, p. 41.
 
2
The alarm operators respond to alarms coming from elderly who by pushing a button on a necklace get in direct contact with the service. The training session was a preparation for participation in a larger study in which the Giraff would be deployed, used and evaluated with two elderly in a real home. One of which was using a wheelchair.
 
3
The environment [27] is located at AASS (Center for Applied Autonomous Sensor Systems) which is a research center at Örebro University, Sweden.
 
4
The original instruction movie for the participants was Swedish. An English version can be downloaded by clicking on “Giraff User’s Guide” at: http://​www.​oru.​se/​ExCITE/​Part-3/​User-manuals/​English/​.
 
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Metadaten
Titel
Measuring the Quality of Interaction in Mobile Robotic Telepresence: A Pilot’s Perspective
verfasst von
Annica Kristoffersson
Kerstin Severinson Eklundh
Amy Loutfi
Publikationsdatum
01.01.2013
Verlag
Springer Netherlands
Erschienen in
International Journal of Social Robotics / Ausgabe 1/2013
Print ISSN: 1875-4791
Elektronische ISSN: 1875-4805
DOI
https://doi.org/10.1007/s12369-012-0166-7

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