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Erschienen in: Business & Information Systems Engineering 4/2014

01.08.2014 | Research Paper

Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines

verfasst von: PD Dr. Daniel Beverungen

Erschienen in: Business & Information Systems Engineering | Ausgabe 4/2014

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Abstract

Much of the BPM literature views business process design and implementation as a top-down process that is built on strategic alignment and managerial control. While this view has enabled the design of many IT artifacts for business processes, it is inconsistent with the observation that information infrastructures, including a company’s business process infrastructure, are at drift, a term that refers to the lack of top-down management control. The paper contributes to resolving this inconsistency by developing a meta-framework that conceptualizes business processes as emergent organizational routines that are represented, enabled, and constrained by IT artifacts. IT artifacts are developed in processes of functional-hierarchical decomposition and social design processes. Organizational routines have ostensive and performative aspects, forming a mutually constitutive duality. A literature review demonstrates that the propositions offered by the meta-framework have been insufficiently considered in the BPM field. The paper concludes with an outlook to applying the meta-framework to theorize about the interplay of design projects with the subsequent emergence of business processes in organizations.

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Fußnoten
1
A minority of the older papers were available as scanned documents only, restricting an electronic search of the keywords. In these papers, a manual inspection was conducted to assess their relevance for this study.
 
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Metadaten
Titel
Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines
verfasst von
PD Dr. Daniel Beverungen
Publikationsdatum
01.08.2014
Verlag
Springer Fachmedien Wiesbaden
Erschienen in
Business & Information Systems Engineering / Ausgabe 4/2014
Print ISSN: 2363-7005
Elektronische ISSN: 1867-0202
DOI
https://doi.org/10.1007/s12599-014-0335-3

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