nach oben

KI - Künstliche Intelligenz

Erschienen in:

01.02.2013 | Technical Contribution

Social Media and Collective Intelligence—Ongoing and Future Research Streams

verfasst von: Detlef Schoder, Peter A. Gloor, Panagiotis Takis Metaxas

Erschienen in: KI - Künstliche Intelligenz | Ausgabe 1/2013

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

The tremendous growth in the use of Social Media has led to radical paradigm shifts in the ways we communicate, collaborate, consume, and create information. Our focus in this special issue is on the reciprocal interplay of Social Media and Collective Intelligence. We therefore discuss constituting attributes of Social Media and Collective Intelligence, and we structure the rapidly growing body of literature including adjacent research streams such as social network analysis, Web Science, and computational social science. We conclude by making propositions for future research where in particular the disciplines of artificial intelligence, computer science, and information systems can substantially contribute to the interdisciplinary academic discourse.

Vorheriger Artikel Special Issue on Social Media

Nächster Artikel Learning to Discover Political Activism in the Twitterverse

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

KI - Künstliche Intelligenz

The Scientific journal "KI – Künstliche Intelligenz" is the official journal of the division for artificial intelligence within the "Gesellschaft für Informatik e.V." (GI) – the German Informatics Society - with constributions from troughout the field of artificial intelligence.

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Ahuja MK, Carley K (1999) Network structure in virtual organizations. Organ Sci 10(6):741–757 CrossRef

Ahuja MK, Galletta DF, Carley KM (2003) Individual centrality and performance in virtual R&D groups: an empirical study. Manag Sci 49(1):21–38 CrossRef

Allagui I, Kuebler J (2011) The Arab spring and the role of ICTs: editorial introduction. Int J Commun Feature 5:1435–1442

Ashworth M, Carley K (2006) Who you know vs. what you know: the impact of social position and knowledge on team performance. J Math Sociol 30(1):43–75 MATHCrossRef

Barabasi A, Albert R (1999) Emergence of scaling in random networks. Science 286(5439):509 MathSciNetCrossRef

Barbieri D, Braga D, Ceri S, Della Valle E, Huang Y, Tresp V, Rettinger A, Wermser H (2010) Deductive and inductive stream reasoning for semantic Social Media analytics. IEEE Intell Syst 25(6):32–41 CrossRef

Berners-Lee T, Hall W, Hendler J, Shadbolt N, Weitzner DJ (2006) Creating a science of the web. Science 313(5788):769–771. doi:10.1126/science.1126902 CrossRef

Boll S, Jain R, Luo JB, Xu D (2011) Introduction to special issue on Social Media. ACM Trans Multimed Comput Commun Appl 7(1). doi:10.1145/2037676.2037682

Borgatti SP, Everett M, Freeman L (2002) Ucinet for windows: software for social network analysis. Analytic Technologies, Harvard

10.

Borgatti SP, Foster PC (2003) The network paradigm in organizational research: a review and typology. J Manag 29(6):991–1013. doi:10.1016/S0149-2063(03)00087-4

11.

Bothos E, Apostolou D, Mentzas G (2009) Collective intelligence for idea management with internet-based information aggregation markets. Internet Res 19(1):26–41. doi:10.1108/10662240910927803 CrossRef

12.

Brabham DC (2009) Crowd sourcing the public participation process for planning projects. Planning Theory 8(3):242–262. doi:10.1177/1473095209104824 CrossRef

13.

Brandes U (2001) A faster algorithm for betweenness centrality. J Math Sociol 25(2):163–177 MATH

14.

Brass DJ, Galaskiewicz J, Greve HR, Tsai WP (2004) Taking stock of networks and organizations: a multilevel perspective. Acad Manag J 47(6):795–817 CrossRef

15.

Cachia R, Compano R, Da Costa O (2007) Grasping the potential of online social networks for foresight. Technol Forecast Soc Change 74(8):1179–1203. doi:10.1016/j.techfore.2007.05.006 CrossRef

16.

Chen CM (2007) Holistic sense-making: conflicting opinions, creative ideas, and Collective Intelligence. Libr Hi Tech 25(3):311–327. doi:10.1108/07378830710820907 CrossRef

17.

Chen HC, Yang CC (2011) Special issue on Social Media analytics: understanding the pulse of the society. IEEE Trans Syst Man Cybern, Part A, Syst Hum 41(5):826–827. doi:10.1109/Tsmca.2011.2158493 CrossRef

18.

Cioffi-Revilla C (2010) Computational social science. Comput Stat 2(3):259–271. doi:10.1002/wics.95

19.

Cortizo JC, Carrero FM, Gomez JM (2011) Introduction to the special issue: mining Social Media. Int J Electron Commer 15(3):5–7. doi:10.2753/Jec1086-4415150301 CrossRef

20.

De Nooy W, Mrvar A, Batagelj V (2005) Exploratory social network analysis with Pajek. Cambridge University Press, Cambridge CrossRef

21.

Dodds P, Muhamad R, Watts D (2003) An experimental study of search in global social networks. Science 301(5634):827–829. doi:10.1126/science.1081058 CrossRef

22.

Doreian P, Stokman FN (1997) Evolution of social networks. Gordon & Breach, Amsterdam

23.

Fischbach K, Gloor PA, Schoder D (2009) Analysis of informal communication networks: a case study. Bus Inf Syst Eng 1(2):140–149 CrossRef

24.

Flett J (2010) Collective intelligence and the possibility of dissent: anonymous individual opinions in WTO jurisprudence. J Int Econ Law 13(2):287–320. doi:10.1093/Jiel/Jgq001 CrossRef

25.

Furtado V, Ayres L, de Oliveira M, Vasconcelos E, Caminha C, D’Orleans J, Belchior M (2010) Collective intelligence in law enforcement—the WikiCrimes system. Inf Sci 180(1):4–17. doi:10.1016/j.ins.2009.08.004 CrossRef

26.

Gao W, Tian YH, Huang TJ, Yang QA (2010) Vlogging: a survey of videoblogging technology on the web. ACM Comput Surv 42:(4):15:11–15:57. doi:10.1145/1749603.1749606 CrossRef

27.

Gürkan A, Iandoli L, Klein M, Zollo G (2010) Mediating debate through on-line large-scale argumentation: evidence from the field. Inf Sci 180(19):3686–3702. doi:10.1016/j.ins.2010.06.011 CrossRef

28.

Gregg D (2009) Developing a Collective Intelligence application for special education. Decis Support Syst 47(4):455–465. doi:10.1016/j.dss.2009.04.012 CrossRef

29.

Gregg D (2010) Designing for Collective Intelligence. Commun ACM 53(4):134–138 CrossRef

30.

Gruber T (2007) Ontology of folksonomy: a mash-up of apples and oranges. Int J Semantic Web Inf Syst 3(1):1–11 CrossRef

31.

Gruber T (2008) Collective knowledge systems: where the social web meets the semantic web. J Web Semant 6(1):4–13. doi:10.1016/j.websem.2007.11.011 CrossRef

32.

Hahn R, Bizer C, Sahnwaldt C, Herta C, Robinson S, Burgle M, Duwiger H, Scheel U (2010) Faceted wikipedia search. In: Lect notes bus inf, vol 47, pp 1–11

33.

Hendler J, Shadbolt N, Hall W, Berners-Lee T, Weitzner D (2008) Web science: an interdisciplinary approach to understanding the web. Commun ACM 51(7):60–69. doi:10.1145/1364782.1364798 CrossRef

34.

Hiltz SR, Johnson K, Turoff M (1991) Group decision support: the effects of designated human leaders and statistical feedback in computerized conferences. J Manag Inf Syst 8(2):81–108

35.

Hiltz SR, Diaz P, Mark G (2011) Introduction: Social Media and collaborative systems for crisis management. ACM Trans Comput-Hum Interact 18(4). doi:10.1145/2063231.2063232

36.

Hsieh WT, Stu J, Chen YL, Chou SCT (2009) A collaborative desktop tagging system for group knowledge management based on concept space. Expert Syst Appl 36(5):9513–9523. doi:10.1016/j.eswa.2008.12.042 CrossRef

37.

Jung JJ, Nguyen NT (2008) Collective intelligence for semantic and knowledge grid. J Univers Comput Sci 14(7):1016–1019

38.

Jung JJ (2010) Matching multilingual tags based on community of lingual practice from multiple folksonomy: a preliminary Result. In: Proceedings of trends in applied Intelligent systems, Pt II, vol 6097, pp 39–46 CrossRef

39.

Kapetanios E (2008) Quo vadis computer science: from turing to personal computer, personal content and Collective Intelligence. Data Knowl Eng 67(2):286–292. doi:10.1016/j.datak.2008.05.003 CrossRef

40.

Kapetanios E, Koutrika G (2010) Editorial: guest editorial: special issue on Collective Intelligence. Inf Sci 180(1):1–3 CrossRef

41.

Kaplan AM, Haenlein M (2010) Users of the world, unite! the challenges and opportunities of Social Media. Bus Horiz 53(1):59–68. doi:10.1016/j.bushor.2009.09.003 CrossRef

42.

Kietzmann JH, Hermkens K, McCarthy IP, Silvestre BS (2011) Social media? Get serious! Understanding the functional building blocks of Social Media. Bus Horiz 54(3):241–251. doi:10.1016/j.bushor.2011.01.005 CrossRef

43.

Kim JH, Kwon HJ, Hong KS (2010) Location awareness-based intelligent multi-agent technology. Multimed Syst 16(4–5):275–292. doi:10.1007/s00530-010-0194-9 CrossRef

44.

Kittur A, Lee B, Kraut RE (2009) Coordination in Collective Intelligence: the role of team structure and task interdependence. In: Proceedings of the 27th annual chi conference on human factors in computing systems (Chi2009), vols 1–4, pp 1495–1504 CrossRef

45.

Krempel L (2005) Visualisierung komplexer Strukturen: Grundlagen der Darstellung mehrdimensionaler Netzwerke. Campus, Frankfurt

46.

Lancieri L, Boubchir L (2007) Using multiple uncertain examples and adaptative fuzzy reasoning to optimize image characterization. Knowl-Based Syst 20(3):266–276. doi:10.1016/j.knosys.2006.05.018 CrossRef

47.

Lazer D, Pentland A, Adamic L, Aral S, Barabasi AL, Brewer D, Christakis N, Contractor N, Fowler J, Gutmann M, Jebara T, King G, Macy M, Roy D, Van Alstyne M (2009) Computational social science. Science 323(5915):721–723. doi:10.1126/science.1167742 CrossRef

48.

Lee WH, Tseng SS, Shieh WY (2010) Collaborative real-time traffic information generation and sharing framework for the intelligent transportation system. Inf Sci 180(1):62–70. doi:10.1016/j.ins.2009.09.004 CrossRef

49.

Leimeister JM (2010) Collective intelligence. Bus Inf Syst Eng 2(4):245–248 CrossRef

50.

Levy P (2003) Le jeu de l’intelligence collective (The (inter)play of Collective Intelligence (Technologically augmented collective human intelligence)). Societes 79(1):105–122

51.

Levy P (2010) From social computing to reflexive Collective Intelligence: the IEML research program. Inf Sci 180(1):71–94. doi:10.1016/j.ins.2009.08.001 CrossRef

52.

Liang TP, Turban E (2011) Introduction to the special issue social commerce: a research framework for social commerce. Int J Electron Commer 16(2):5–13. doi:10.2753/Jec1086-4415160201 CrossRef

53.

Luft HS (2010) Data and methods to facilitate delivery system reform: harnessing Collective Intelligence to learn from positive deviance. Health Serv Res 45(5):1570–1580. doi:10.1111/j.1475-6773.2010.01148.x CrossRef

54.

Lykourentzou I, Papadaki K, Vergados DJ, Polemi D, Loumos V (2010) CorpWiki: a self-regulating wiki to promote corporate Collective Intelligence through expert peer matching. Inf Sci 180(1):18–38. doi:10.1016/j.ins.2009.08.003 CrossRef

55.

Malone TW, Laubacher R, Dellarocas C (2010) The Collective Intelligence genome. MIT Sloan Manag Rev 51(3):21–31

56.

Metaxas PT, Mustafaraj E (2010) From obscurity to prominence in minutes: political speech and real-time search. In: Extending the frontiers of society on-line (WebSci10) (26–27 April)

57.

Metaxas PT, Mustafaraj E (2012) Social media and the elections. Science 338:472–473. doi:10.1126/science.1230456 CrossRef

58.

Mourtada R, Salem F (2012) Social media in the Arab world: influencing societal and cultural change? Arab Soc Med Rep 2(1):1–28

59.

Newman M (2006) Modularity and community structure in networks. Proc Natl Acad Sci USA 103(23):8577 CrossRef

60.

Nguyen NT (2008) Inconsistency of knowledge and Collective Intelligence. Cybern Syst 39(6):542–562. doi:10.1080/01969720802188268 MATHCrossRef

61.

Oinas-Kukkonen H, Lyytinen K, Yoo Y (2010) Social networks and information systems: ongoing and future research streams. J Assoc Inf Syst 11(2):61–68

62.

Passant A, Laublet P (2008) Combining structure and semantics for ontology-based corporate wikis. Bus Inf Syst Eng 7:58–69 CrossRef

63.

Radin P (2006) “To me, it’s my life”: medical communication, trust, and activism in cyberspace. Soc Sci Med 62(3):591–601. doi:10.1016/j.socscimed.2005.06.022 CrossRef

64.

Robins G, Snijders T, Wang P, Handcock M, Pattison P (2007) Recent developments in exponential random graph (p ^∗) models for social networks. Soc Netw 29(2):192–215 CrossRef

65.

Shirky C (2011) The political power of Social Media technology, the public sphere, and political change. Foreign Aff 90(1):28–41

66.

Scarlat E, Maries I (2009) Towards an increase of Collective Intelligence within organizations using trust and reputation models. In: Computational Collective Intelligence: semantic web, social networks and multiagent systems, vol 5796, pp 140–151 CrossRef

67.

Schut MC (2010) On model design for simulation of Collective Intelligence. Inf Sci 180(1):132–155. doi:10.1016/j.ins.2009.08.006 CrossRef

68.

Shadbolt N, Berners-Lee T (2008) Web science emerges. Sci Am 299(4):76–81 CrossRef

69.

Singh VK, Gautam D, Singh RR, Gupta AK (2009) Agent-based computational modeling of emergent Collective Intelligence. In: Computational Collective Intelligence: semantic web, social networks and multiagent systems, vol 5796, pp 240–251 CrossRef

70.

Snijders TAB, van de Bunt GG, Steglich CEG (2009) Introduction to stochastic actor-based models for network dynamics. Soc Netw 32(1):44–60. doi:10.1016/j.socnet.2009.02.004 CrossRef

71.

Tolle KM, Tansley DSW, Hey AJG (2011) The fourth paradigm: data-intensive scientific discovery. Proc IEEE 99(8):1334–1337. doi:10.1109/Jproc.2011.2155130 CrossRef

72.

Tovey M (ed) (2008) Collective intelligence. Earth Intelligence Network, Oakton

73.

Vanderhaeghen D, Fettke P, Loos P (2010) Organizational and technological options for business process management from the perspective of web 2.0 results of a design oriented research approach with particular consideration of self-organization and Collective Intelligence. Bus Inf Syst Eng 2(1):15–28. doi:10.1007/s12599-009-0087-7 CrossRef

74.

Wasko M, Teigland R, Faraj S (2009) The provision of online public goods: examining social structure in an electronic network of practice. Decis Support Syst 47(3):254–265 CrossRef

75.

Wasserman S, Faust K (1994) Social network analysis: methods and applications. Cambridge University Press, Cambridge CrossRef

76.

Wasserman S, Pattison P (1996) Logit models and logistic regressions for social networks. I. An introduction to Markov graphs and p. Psychometrika 61(3):401–425 MathSciNetMATHCrossRef

77.

Watts D, Strogatz S (1998) Collective dynamics of ‘small-world’ networks. Nature 393(6684):440–442 CrossRef

78.

Watts D, Peretti J, Frumin M (2007) Viral marketing for the real world. Harv Bus Rev 85(5):22–23

79.

Woolley AW, Chabris CF, Pentland A, Hashmi N, Malone TW (2010) Evidence for a Collective Intelligence factor in the performance of human groups. Science 330(6004):686–688. doi:10.1126/science.1193147 CrossRef

Titel: Social Media and Collective Intelligence—Ongoing and Future Research Streams
verfasst von: Detlef Schoder
Peter A. Gloor
Panagiotis Takis Metaxas
Publikationsdatum: 01.02.2013
Verlag: Springer-Verlag
Erschienen in: KI - Künstliche Intelligenz / Ausgabe 1/2013
Print ISSN: 0933-1875
Elektronische ISSN: 1610-1987
DOI: https://doi.org/10.1007/s13218-012-0228-x

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

KI - Künstliche Intelligenz

Springer Professional "Wirtschaft"

Springer Professional "Technik"

Weitere Artikel der Ausgabe 1/2013

News

JazzFlow—Analyzing “Group Flow” Among Jazz Musicians Through “Honest Signals”

Solving Wicked Social Problems with Socio-computational Systems

Editorial

Interview with Jim Hendler on Social Media and Collective Intelligence

From Texts to Networks: Detecting and Managing the Impact of Methodological Choices for Extracting Network Data from Text Data