Mood and Persuasion: Affective States Influence the Processing of Persuasive Communications

https://doi.org/10.1016/S0065-2601(08)60329-9Get rights and content

Publisher Summary

This chapter outlines different mediating processes that are consistent with the current theory on the interplay of emotion and cognition, and evaluates these assumptions in the light of the available evidence. According to the “Cognitive response” approach, recipients of a persuasive communication may arrive at an attitude judgment by one of the two ways, and may consider the content of the message, paying close attention to the implications of the presented arguments. The recipients may not engage in a thorough consideration of message content, but may rely on simple cues, such as the communicator's prestige or likableness. For the content-oriented, processing strategy is “systematic processing” or the “central route to persuasion”. Current theorizing on the interplay of affect and cognition suggests at least five ways in which the recipients' mood may influence persuasion processes within this general framework. Each of these possibilities has different implications for recipients' attitude change, their cognitive responses to the message, and their evaluation of the presented arguments.

References (88)

  • L. Berkowitz et al.

    Label-mediated hostility generalization

    Journal of Personality and Social Psychology

    (1969)
  • P.H. Blaney

    Affect and memory: A review

    Psychological Bulletin

    (1986)
  • H. Bless et al.

    Mood and persuasion: A cognitive response analysis

    Personality and Social Psychology Bulletin

    (1990)
  • H. Bless et al.

    Mood effects on encoding and judgmental processes in persuasion.

    (1991)
  • G. Bohner

    “Würden Sie mich bitte vorlassen?” Stimmungsvermiltelte lnformationsverarbeitung in einer Alltagssituation [“Would you please let me advance in line?” Affect-mediated information processing in an everyday situation]

    30th Tagung experimentell arbeitender Psychologen, Marburg, Germany.

    (1988)
  • G. Bohner et al.

    What triggers causal attributions? The impact of valence and subjective probability

    European Journal of Social Psychology

    (1988)
  • Bohner, G., Crow, K., Erb, H.-P., & Schwarz, N. (in press). Affect and persuasion: Mood effects on the processing of...
  • G.H. Bower

    Mood and Memory

    American Psychologist

    (1981)
  • S. Chaiken

    Heuristic versus systematic information processing and the use of source versus message cues in persuasion

    Journal of Personality and Social Psychology

    (1980)
  • S. Chaiken

    The heuristic model of persuasion

  • S. Chaiken et al.

    Heuristic and systematic information processing within and beyond the persuasion context

  • R.B. Cialdini et al.

    Attitudinal verbal reinforcement as a function of informational consistency: A further test of the two-factor-theory

    Journal of Personality and Social Psychology

    (1969)
  • J.F. Corrozi et al.

    Consonant and dissonant communications as positive and negative reinforcements in opinion change

    Journal of Personality and Social Psychology

    (1968)
  • J.R. Davitz

    The language of emotion

    (1969)
  • J.A. Easterbrook

    The effect of emotion on cue utilization and the organization of behavior

    Psychological Review

    (1959)
  • P. Ekman

    Emotion in the human face

    (1982)
  • H.C. Ellis et al.

    Resource allocation model of the effects of depressed mood states on memory

  • K. Fiedler

    Emotional mood, cognitive style, and behavior regulation

  • N.H. Frijda

    The emotions

    (1986)
  • N.H. Frijda

    The laws of emotion

    American Psychologist

    (1988)
  • M. Galizio et al.

    Effect of musical accompaniment on attitude: The guitar as a prop for persuasion

    Journal of Applied Social Psychology

    (1972)
  • G.J. Gorn

    The effects of music in advertising on choice behavior: A classical conditioning approach

    Journal of Marketing

    (1982)
  • G.J. Gorn et al.

    Music and product preferences: An empirical test using improved conditioning procedures

    (1990)
  • A.G. Greenwald

    Cognitive learning, cognitive response to persuasion, and attitude change

  • E.T. Higgins

    Self-discrepancy: A theory relating self and affect

    Psychological Review

    (1987)
  • E.T. Higgins

    Knowledge accessibility and activation

  • Innes, J. M, & Ahrens, C. R. (in press). Positive mood, processing goals, and the effects of information on evaluative...
  • A.M. Isen

    Toward understanding the role of affect in cognition

  • A.M. Isen et al.

    The effect of feeling good on helping: Cookies and kindness

    Journal of Personality and Social Psychology

    (1972)
  • A.M. Isen et al.

    Some factors influencing decision making strategy and risk-taking

  • A.M. Isen et al.

    Affect, accessibility of material in memory, and behavior: A cognitive loop?

    Journal of Personality and Social Psychology.

    (1978)
  • C.E. Izard

    Human emotions

    (1977)
  • I.L. Janis et al.

    Facilitating effects of eating while reading on responsiveness to persuasive communications

    Journal of Personality and Social Psychology

    (1965)
  • C. Jepson et al.

    Chronic issue specific fear inhibits systematic processing of persuasive communications

    Journal of Social Behavior and Personality

    (1990)
  • Cited by (0)

    View full text