Disclosing smaller business success and failure

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Abstract

The article argues that smaller businesses are mostly sidelined from the current debate about corporate governance. As a result they are less scrutinized than their larger corporate counterparts. They are afforded exceptionalist ‘special case’ status and are specially promoted through state policy, yet genuine grassroots evidence would appear lacking. The state therefore currently proceeds with its ‘British enterprise revolution’ and ‘new’ enterprise culture with targets and measures that would underline smaller business ‘success’ while reconstructing ‘failure’ at the same time. Thus, as long as accounting disclosures are taken as definitive evidence of such businesses’ success and failure, the critical study of actual accounting within them might produce more grassroots evidence regarding their exceptionalist ‘special case’ claims. The case study, MIS Limited, used here for this purpose, reveals other sides to the personalism associated with managing smaller businesses, which question these claims. As a ‘real-time’ accounting-practitioner investigation of the actual processes of smaller business success and failure, both the case study and research process are relatively unusual, but they could point to new directions for further research.

Introduction

Accounting researchers and practitioners must well appreciate how corporate governance now attracts such lively debate. One such debate indeed casts a particular shadow over accounting itself. That debate focuses upon allegedly scandalous malpractice among certain larger corporations in particular. Other such corporations, then drawn into this debate, find themselves more critically scrutinized accordingly. So far smaller businesses have rarely been included in such debate and few parties therefore extend equivalent critical scrutiny towards these businesses. It is thus corporate accounting and auditing (Lee, 2002) scandals which particularly provoke any quasi-legal ‘shaming of corporations’ at large (Skeel, 2001).

Not only are smaller businesses thereby sidelined from this debate, but they also emerge doubly privileged. So, on the one hand, they escape the more critical scrutiny other businesses might find themselves subjected to, leaving their own downsides and darker sides—frequent fraud included (Robertson, 2002)—relatively under-exposed. On the other hand, smaller businesses' continuing ‘small is beautiful’ idealization (Schumacher, 1974) sustains their further claim to be a ‘special case’ for exemption from whatever additional regulatory and/or disclosure requirements other businesses might face (Pierce, 1998). With government itself now claiming a ‘British enterprise revolution’ and a ‘new’ enterprise culture (Brown, 2002, Brown, 2003), few really challenge the validity of these exceptionalist claims. A particular construction upon smaller business success and failure is therefore imparted into whatever state-driven, downwardly cascading policy process follows.

So long as accounting disclosures are taken as definitive evidence of smaller businesses' success and failure, the critical study of accounting itself might yield valuable insights into, and challenge the validity of, such exceptionalist claims. However, judging from its limited coverage in leading academic journals, accounting has not yet fully engaged this issue. Indeed, Otley's (2002) review of related matters in the Research Assessment Exercise suggested a dearth of both policy oriented and intensive longitudinal research of the type this might require. Other gaps between accounting research and practice could therefore emerge unless issues like this are addressed better in future.

With this in mind, the article therefore seeks to raise and inform this debate by investigating smaller business success and failure, via their accounting disclosure. It begins by exploring how such success and failure are first constituted by both this British enterprise revolution and new enterprise culture themselves. It then discusses the methodological issues posed by investigating such success and failure in the field. Such issues are made more apparent from the practitioner standpoint within the narrative study (Llewellyn, 1999) of how they occurred in the case of MIS Limited, which then follows. By seeking to raise and inform debate, rather then better evaluate related policy as others proposed (Curran, 2000, Curran and Storey, 2002), the article then questions how success and failure are being re-articulated through this new enterprise revolution and culture in particular. It nevertheless acknowledges that certain public policies might almost have been ‘doomed to succeed’ through what Storey, 2000, Storey, 2003 judged to be inadequate partial evaluation based on ‘cheap and cheerful research’ before. In raising and informing debate, the paper therefore first critically scrutinizes what smaller business success and failure are coming to mean in any new enterprise culture itself.

Section snippets

Disclosing success and failure in the context of a British enterprise revolution and a new enterprise culture

Government publicly claims to be committed to the ‘hands off’ regulation of small business. It bases this belief on the particular premise that more of the ‘enterprise’ which makes these businesses grow is thus better freed up for that purpose. The emergent enterprise cultures that Ritchie (1991) previously outlined are thus now being officially reconfigured into another new enterprise culture. This new enterprise culture is accordingly more state-driven and, in terms of hierarchies and

Studying and researching smaller business success and failure

Although success and failure both enjoy special coinage in a cascading new enterprise culture that would deliberately employ them for enhancing its dramatic effect, as issues for further enquiry they are not always open to, and may not necessarily fully repay, expressly critical study and research. Various researchers have therefore reflected upon the incentives and disincentives for enquiring into failure and breakdown in general (Anheier, 1999). Because of their personally close nature,

Perspective on the research process

MIS was investigated by one of the authors over a period of two and half years. As the new managerial accountant, they gained insider access that outside researchers cannot ordinarily enjoy, although, as the case will reveal, it was also gained at some personal cost once failing and failure took their toll. Neither failing nor failure was on the agenda when this researcher first entered the situation; the issue of how to enable more successful growth was far more pressing instead. Thus, this

MIS in profile

Although MIS had already grown to a turnover approaching £2.5 million, it originally arose from a similarly specialized family owned business some time before. Having dissolved those earlier family ties, its founder and sole director, for these purposes named Philip, was often regarded as its very personification, and the boundaries between him and this businesses indeed proved very blurred indeed. As what some would consider to be a grown small business, MIS provided inspection services to

The new accountant entry process

In recruiting the new accountant, its proprietor, Philip, talked openly about improving company performance while making various staff changes. It soon emerged that few administration staff had prior knowledge of this appointment or what kind of accounting role it might be. A certain amount of suspicion and resentment were thus apparent from the outset on the basis that certain staff jobs could well be in jeopardy. In the face of her early isolation, the new accountant even considered leaving

Towards initial breakpoint

Fig. 2 depicts how further staff changes altered the cast of actors involved. Mary's attitude was perceived by most to be a real obstacle to new systems and procedures changes and Simon's frequent absences were problematic. This triggered a reorganisation of workloads and both positions were made redundant. However, Jenny's replacement was a personal decision by Philip. In due course, Tracy, Philip's most recent girlfriend, replaced Jim as company secretary.

While working towards improved formal

Organizational double-binds

Any explanation for these problematic business occurrences was a sensitive matter. While the managerial accountant desisted from this so far as was possible, the proprietor avoided directly contacting the bank at critical junctures while claiming that ‘I don't know why they want to speak to me. I haven't got any information. You know all about it’. Caught up in this double bind, the new managerial accountant was thereby exposed to blame-shifting tactics that were becoming more difficult to

Escalating misalignment

As the centrifugal force behind MIS's fast approaching breakpoint, the proprietor thus traversed a fine line between being considered relatively self-serving, or else outrightly misleading and deceiving, both inside and outside the workplace itself. Any rising blame shifting further switched the balance towards the latter, so long as real fear and anxiety about the emerging situation prevailed. The very process of accounting for MIS, and being held accountable for it, furthermore implicated

Transient realignments

Despite being considered a proprietorial fiefdom, MIS was eventually rendered more accountable through a banking intervention but, by that stage, any power to decide its long-term future was fast passing to others outside, however. Any foreclosure was thus temporarily delayed by the effects of the bank's attempted intervention over the way MIS finances were best accounted for. This only occurred after its agreed overdraft limit was exceeded, although the new annual accounts also recorded major

Breakdown and exoneration

Having been variously marginalized, bypassed, and conflicted over what role to play, the new accountant latterly faced up to the possibility of becoming key ‘whistleblower’ as well, but felt immobilized through the sheer range of dilemmas this posed. For example, not just personal, but other employee and outside small business interests together weighed heavily upon the accountant's mind, as did any suggestion of personal culpability, not least if some important part of the story was still

Discussion

The article argues that smaller businesses are largely sidelined from the current debate about corporate governance. As a result, their activities are less scrutinized than their larger corporate counterparts. It further argues that their small is beautiful idealization affords smaller businesses ‘special case’ status and promotional support in official policy, even though grassroots evidence has been lacking. The state has nevertheless proceeded to promote a British enterprise revolution and a

Conclusions

The contemporary British Enterprise Revolution and new enterprise culture would seemingly together rewrite the ‘rules of the game’ where accounting for smaller businesses is concerned. At the margins of the wider corporate governance debate, smaller businesses appear much less scrutinized than their larger corporate counterparts, even before further special case pleading to reduce their disclosure and regulatory requirements takes effect. So far, research has not really questioned such issues,

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