Elsevier

Business Horizons

Volume 60, Issue 2, March–April 2017, Pages 189-195
Business Horizons

Seeking funding in order to sell: Crowdfunding as a marketing tool

https://doi.org/10.1016/j.bushor.2016.11.004Get rights and content

Abstract

Websites such as Indiegogo and Kickstarter have attracted much attention for their ability to enable organizations and individuals to raise funds from ordinary people who contribute for a number of reasons. This phenomenon is called crowdfunding. Crowdfunding permits organizations and individuals to obtain investments they otherwise might not receive from more traditional sources such as banks, angel investors, and stock markets. A number of now well-known startups had their origins in crowdfunding. More recently, established organizations have begun to use crowdfunding websites not only as a source of finance, but also as marketing platforms. In this way, they have been able to ensure a ready market for their new offerings, with full sales pipelines, and to use the platforms as vehicles to boost brand image and gain support for brand-related causes. This adaptation of crowdfunding for marketing purposes is not without its problems, however, and organizations would be well advised to consider not only the opportunities these platforms provide, but also their limitations and risks.

Section snippets

Crowdfunding: From creative projects to a commercial launch platform

Eric Migicovsky created the Pebble smartwatch, which perpetually remained on because it was made of e-paper and had a battery life of up to 10 days. While he was able to raise some funds for its development through a business incubator, he failed to raise sufficient venture capital. Migicovsky then turned his hopes to the crowdfunding website Kickstarter (Netburn, 2012). The Pebble campaign launched in April 2012 with an initial fundraising target of $100,000. Backers could pay $115 to

Crowdfunding as a form of marketing

Gerber and Hui (2013) identified a number of reasons why company founders might launch a project on a crowdfunding website. Naturally, the most significant motivation is fundraising. Crowdfunding gives entrée to financial support for people and organizations that do not have easy access to banks, angel investors, and venture capitalists. The process of founding and launching a crowdfunding campaign is also less time intensive than other options, as no legal applications or approval procedures

Match company objective with crowdfunding approach

It is evident from the aforementioned examples that crowdfunding websites can serve as valuable marketing channels, and that there are various approaches firms can take to engage with them. The starting point for selecting the right approach entails determining what the company wishes to achieve. Table 1 presents the primary objectives of each of the crowdfunding projects that were discussed in the previous section. However, it should be clear that although these firms may have had certain

Select a crowdfunding approach based on objectives and constraints

While firms have a range of options regarding how to engage with crowdfunding websites, the examined campaigns show that not all of these options are available to all firms. The selected approach therefore depends not only on the objective of the crowdfunding campaign, but also on certain constraints. First, if the firm wants to organize a reward-based crowdfunding campaign, it needs to offer a physical product that is a good investment opportunity and for which potential backers are willing to

Consider crowdfunding strategically and realistically

As this article demonstrates, crowdfunding websites can be used as marketing tools not just by companies with a history of crowdfunding (e.g., Pebble) but also other established firms. Campaigns can be organized to cover a range of different objectives, including raising funds, registering direct sales, and generating product ideas.

However, it is clear that not all possible approaches are available to all firms. Two constraints, as discussed in the previous section, play a role. First, some

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